Regus - Lanarkshire Eurocentral Avis 3

I feel it is important to clarify that my original review was based on the actual experience I have had.

The issue was not simply that I “signed two agreements.” I was initially moved because the original office I rented had been double booked by Regus. I was then asked to sign a manual agreement for a temporary office, before later being told on 16 April that I needed to sign a new automated agreement instead.

Immediately after doing so, five separate payments totalling £1,849.20 were taken from my account in error.

While I appreciate that an apology was given and that I was informed a refund had been initiated, over two weeks later I am still waiting for the funds to be returned. During this period, communication has been extremely limited, despite repeated follow-ups from me.

You need to be very careful when signing any contract with Regus. We've just vacated a suite and they've charged a £35/m2 "restoration fee." The office is pristine and doesn't need any cleaning or repair. This is a standard fee they charge irrespective of the condition the office is in. For us this meant an exit fee of £1,155 for a small 4 person office which is utterly ridiculous!