Regus - Nova Scotia, Halifax - Founders Square Avis 2

On February 8th I had a call with a salesperson with IWG Group. I rented an office in Founders Square from him for the dates between February 26th and March 31st. I was very clear that I wanted this office for these dates and only these dates, I was assured the price was 950 for the month of March and a pro-rated amount for the week in February.

Instead, I received the following charges:

989.00: damage deposit
500.00: for February (With a list price of 950 CAD, I should have been charged 33.9 CAD/day for the days in February, amounting to 101.79 CAD)
1,137.35 for March

Now they are charging me 1,137.35 for April. Even though I was crystal clear that I wanted the office for one month and received an affirmation from the salesperson that one month + 1 week was all I was booking. I am now paying 2,774.7 for an office that was assured to be 950 dollars.

Everyone I have dealt with at Regus that knows I only asked for the one month +1 week stay has "no recollection of that conversation" and is requiring 30 days notice of cancellation (I gave 52 days notice to the salesperson and 34 days notice to front office staff)

I have given substantial grace and patience in this situation. I seem to have exhausted all avenues of cordial and professional discourse when dealing with Regus on this.

Regus - Halifax Founders Square provides a great full/part-time / virtual office situation at a reasonable price. Staff are consistently helpful and friendly. I feel fortunate to work with them.