Reid Black Avis 14

Was advised to go with this firm for a military hearing loss claim as they were quick, reliable and trustworthy…. Unfortunately I wish I hadn’t. My claim has now been with them for over two years and I was contacted by them recently to say that claims with them are now taking at least 36 months to resolve. I find this hard to believe when I look at other people’s stories online… I think it more of a case that, like most solicitors they are greedy and have taken on more work than they can manage. I asked them why it’s taking so long and they didn’t even bother to respond.

We engaged Reid Black for what should have been a simple probate purchase of a house between siblings. Required unbelievable amounts of chasing - their standard response has been to ignore calls/emails unless threatened with escalation - the solicitor (Karen Cox )did not advise us of a deadline to submit information, and went ahead and submitted a below-actual valuation of the house. Now refusing to correct it. The date I have given is just the latest reach-out I have tried, with only one in two years receiving a response. 2 years on we still have not had it corrected. I could not recommend this firm.

I would like to sincerely thank David French of Reid Black Solicitors for his outstanding work in securing my compensation in regard to my Tinnitus after serving in the Armed Forces after a process that lasted over seven years.

Despite the inevitable frustrations and delays, David remained professional, patient, and determined throughout. He consistently acted in my best interests and refused to settle for anything less than the best possible outcome.

His experience, judgement, and persistence were absolutely key in achieving a result I am very pleased with. David took the time to explain matters clearly, managed expectations honestly, and ensured I felt supported throughout a very long legal process.

I would have no hesitation in recommending David French and Reid Black Solicitors to anyone pursuing a complex or long-running compensation claim against the MOD.

David and his team have done a fantastic job with my MoD hearing loss claim. It took a long time from start to finish (over 4 years), but I put that down to the MoD dragging their heels, not Reid Black. The final settlement was more than I expected and nothing was taken as payment. Their fee is claimed seperately from the MoD. I would recommend anyone who served and has hearing loss or tinnitus to give them a call. You've got nothing to lose.

Reid and Black, only one thing comes to mind……..outstanding service!
From the very first contact almost two years ago until my case was resolved they have been 100% on the ball.
Kept me up to date at all stages of my claim and David called personally to inform me that my case had been settled.
Wouldn’t hesitate to recommend to anyone who has a claim to make.

Kathryn Aiken and her team at Reid Black were very supportive and sensitive at guiding me through an extremely complex situation, resulting in a good outcome. I would strongly recommend them to anyone needing legal help.

Reid&Black took on my case and I couldn't have asked for a better service. The were very professional and kept me up to date with the progress of my case. They were super quick getting the result I wanted and i cant thank them enough. I highly recommend Reid & Black to anyone needing a legal service. You won't regret it.

Very professional company. Knowledgeable, friendly and efficient staff who provided both timely updates and responses to us throughout. Very pleased with outcome.
EW

My experience with Reid Black Solicitors has been exceptional. My MOD hearing loss claim started in Autumn 2023 and was settled in June this year approximately 18 months from start to finish. The Solicitors do NOT take any of your settlement, they receive payment from the HMF Solicitors as payment from the NI courts. Highly recommended!!

Pleasure to deal with for my MoD hearing loss claim.
A reputable solicitor who looks after veterans, choosing to recover costs outside of the veterans claim, meaning we get our costs in full.

I would highly recommend.

Reid Black were extremely professional,helpful ,and a joy to work with and I would highly recommend them they brought my case to a very successful conclusion way beyond my expectations.

Going through a divorce was one of the most emotionally challenging experiences of my life, but having the right solicitor truly made a world of difference. From our very first conversation, I felt listened to and supported. My solicitor was incredibly sympathetic and understanding, always treating me with kindness and respect.

Their guidance was clear and reassuring, helping me make informed decisions without feeling overwhelmed. They explained everything in plain language, which gave me real confidence throughout the process. I also really appreciated their cost-effective approach—they were transparent about fees and made sure I got real value for money.

Thanks to their professionalism and genuine care, I was able to get through a difficult time with clarity and peace of mind.

I started my hearing loss claim against the MOD in May 2021, it was resolved in my favour in March 2025.

David and the Reid Black team were very helpful throughout my case, and although it was a long and drawn out process I was very satisfied with the amount of compensation Reid Black secured for me, and they don't take any commission.

I would highly recommend Reid Black to handle any compensation claim issues, the communication and updates on my case were timely and frequent.

Hearing loss claims can be a 'slow burn' - however, David and the Reid Black team handled everything extremely professionally and to a successful conclusion.

Thank you.

Was given Kathryn's details by a colleague after coming to the decision to start divorce proceedings. From the moment I met her she put me at ease, told me my options and was extremely sincere and compassionate. Friendly but professional, easy to talk to and I couldn’t have got anyone better to handle my case. I will be forever greatful for all she done for me. Wishing Kathryn all the luck in the world.