Purchased an engine for a 2011 Chevy Colorado pickup truck. Would not stay running from day one. Repeated calls and emails to warranty department went unanswered. Finally, after several mon... Voir plus
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called in to verify I was purchasing the correct engine , and to verify shipping address. The woman I spoke to was more than helpful and answered every question I had what I liked the most was I didn’... Voir plus
Questions answered by an American, all answers believable and too the point. Purchases like this are a gamble both for the company who sells, and for the customer who doesn't know for sure if this is... Voir plus
I want to say that I am expecting great results from Reman Engine but you, the review company, are asking way too soon for rating. I still have not heard from the company to get some answers like: 1-... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Successfully delivering our services for over 20 years, Reman-Engine.com is your online resource for Used and Remanufactured engines. Our experienced and knowledgeable customer service representatives will help you with every step of the process.
Coordonnées de contact
Etats-Unis
- reman-engine.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I'll keep coming back!
Sales reps are very informed and made buying engines very easily. That is why I keep coming back
Joseph was so helpful and answered all…
Joseph was so helpful and answered all our questions. I’m confident we will get a quality motor shipped and their warranty is great
*Sales*agent*Tim **
The sales agent Tim was very knowledgeable and very polite. He could definitely teach work ethics and customer service to others!
You actually get to talk to someone and…
You actually get to talk to someone and service is quick and they handle problems efficiently.
Quick and easy buying process
Quick and easy buying process! Shipment arrived when expected, and overall the process was stress free and easy. Will be awaiting the install of our new engine now!
Talking to someone who has knowledge of…
Talking to someone who has knowledge of what I want to do
When I called
When I called, I spoke with Joseph. He was on point and helped guide me through the purchase! I sure hope that everything goes smoothly once the engine arrives and is installed.
Very fast and friendly service ,answered all my questions in a timely manner
I ordered an engine for my 2005 truck.They were very helpful in finding the correct engine. Got the engine delivered in 5 days from when I ordered it ,and the core was beyond simple to do .They are very reasonable on the prices as I checked on numerous sites. Very pleased with the whole experience.
Very helpful and patient with me
Very helpful and patient with me. Step by step took his time and waited for reply. Very Satisfied
Tim in sales was great
Great service.
Placing an order was easy and the customer service rep was super helpful.
Rating is in the middle of purchase process
I want to say that I am expecting great results from Reman Engine but you, the review company, are asking way too soon for rating. I still have not heard from the company to get some answers like: 1- can I purchase a no fault warranty to cover the installation by the shop 2-an upgrade to the installation kit. But you asked before I can find these things out and implied that this is when you wish to ask
Trues to return an engine that my…
Trues to return an engine that my mechanic mis diagnosed. Throughout purchasing, I made sure to read everything I submitted. No where did I read a re stock fee of 20% plus freight would be charged. This was a 4500 engine, and to pay 20% restock fee, on something that is on a skid, and will take a forklift 2 minutes to put back on the shelf. I didnt mind paying for the freight, but absolutely not the restock fee. I've asked for a manager to call me, sent email, and still 3 weeks later, nothing! Reman was not good to me, so I sold elsewhere for 4k, and got the guys core for return. im just a regular guy, not a company that specializes in selling engines, and I still made money, and didnt loose as reman wanted me to. will never buy a engine from them again, and already purchased 7 this year, with plans on ordering more in the future, but not with this company

Réponse de Reman-Engine.com
My sales representative Jay is awesome
My sales representative Jay is awesome. He was able to help me during this stressful situation without adding more stress to the situation. His willingness to work through the problem is commendable.
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