Remote Books Online Avis 185

Anusha Ketineni has made my experience great. Her and the team always give me updates and respond accordingly, as well as give me details into the steps they take to handle the books. I feel confident leaving everything in their hands.

RemoteBooks Online has been a great help with my bookkeeping. Their team is professional, responsive, and ensures everything is handled accurately and on time. They’ve made the process seamless, allowing me to focus on my business with confidence. I highly recommend their services.

My account manager, Amarendhar Reddy, is responsive, patient and professional. I have been working with Remotebooks since July 2022 without any issues. It is always a pleasure to speak with them and they are very accommodating of my work schedule and specifics needs pertaining to my business. I highly recommend them!

I've found the experience engaging enough where I'm actually reviewing old transactions that I've since learned were entered incorrectly.

Our meeting went well, started just in time & the team of RBO were very polite. They listen, gave suggestions and clarify matters very relevant to our church financial position.

Very happy with the service. Good price, and the people really care about doing a good job.

For $3460.00 Remote Books Online rendered my accounting for 2023 completely useless, costing me time and money to reassemble the accounting.

I told RBO what I needed included in the accounting (classes) and why. It's a painstaking process, and I had done all of it. RBO completely ignored me and deleted *all* of my classes and categories. (!) The entire year has to be redone.

Therefore, I could not file taxes on time, which may cost me penalty fees. Though I will plea my case: Remote Books Online destroyed my accounting.

Remote Books Online is inept, dishonest, and does not understand QuickBooks.

Not cheap. On the contrary, they are costly. Remore Books Online is a complete waste of time and money. They are fraudulent.

I engaged with RBO in September 2024. I was told they would audit YTD and move forward with ongoing bookkeeping. I was also told they, by policy, would meet with us monthly to discuss our financials.

First, they deleted all of the records we had YTD in Xero. We use Xero for quoting as well as payments for our company. After deleting all of our records, they then had the audacity to send me a "Ask my accountant" spreadsheet asking for all of the data they already had. I spent hours going through our records to get this remedied.

Since then, they have thrown income and expenses into random categories that have nothing to do with each other, told me the books were done and would be available when they had not logged in over the past few weeks (seemingly forgetting I can see when they accessed the software), and finally failed to close 2 months claiming they needed information from me which I pointed out I had uploaded in their portal 6 weeks prior. At that point I insisted on speaking with someone senior who assured me he would personally handle our account and rattled through his credentials.

As I get ready to make payments to our SEP I noticed the "Owners Draw" is at least double what it should be. Why? Because they couldn't figure out 2 deposits in the business bank account (how a deposit into a non-owner account is an owners draw is beyond me). If I had 0 knowledge of bookkeeping/accounting and trusted this service I could unintentionally violate tax law because of their "bookkeeping." Our books are pretty simple and I could do them, but I relied on the seemingly positive reviews on this site and was happy to have my time freed up. Unfortunately, their quality and attention to detail is so atrocious, I am spending an equal amount of time if not more pouring over their work to see how accurate they are (spoiler alert - they are not accurate in any way, shape, or form). I have not had a single error-free month since signing up with them.

The bookkeepers are Indian offshored labor, which I have no issue with, but you have no line of sight to the people who have some of your company's most sensitive data. You don't know their credentials, if they're who they say they are (they have 1 generic bookkeeping email address and 1 generic sales email address), nor how many people are poking around your data within the group email. (You will also notice there are 6 profiles on LinkedIn for anyone with Remote Books Online. The company is "SELECTSYS INDIA PRIVATE LIMITED" if you want to research who works there.)

Do yourself a favor and find literally any other service.

I have been working with Remote Books Online for about 5 years now, I can say my clients books are done on time. The costumer service is great, and the portal is ease and secure.They have assisted us multiple times to beat major deadlines that have been crucial for our businesses. Thank you Remote books online team.

I have been using RBO for a few years now and so far it's been going well. I am happy with the collaboration that we can do on Xero software. They have been very responsive to my requests. They are always on time with financials and are very diligent about reminding me of my tasks to complete which I appreciate. I happy to recommend them to my colleagues.

My client had to rebuild 5 years of books because of an incompetent CFO. Remote books took on the task and worked diligently to rebuild the books and did an incredible job and we paid a fraction of what would be charged in the US with better results! My client now has accurate books back to 2019 and it feels like a miracle! Shoutout to Bhavya who worked so hard to make this incredible challenge a reality! 🎉
Thank you Remote books!

Remote Books Online is so professional. I am very pleased with the service. Shyam and Neelanjani always answer all my questions and complete the work in a timely manner. I highly recommend this company!

they don't know enough to do book keeping. lot of mistakes. Even we explain they don't correct it. we just ending up with emails but no progress

The bookkeepers were great about their personal interaction, kindness, and efficiency in getting this all done.

Very responsive team, easy to streamline bookkeeping and always helpful. Great value for money

I am very happy to be a customer of Remote books online. They are fast, efficient and organized. I wish I had found them sooner. Excellent service.

So far, i am satisfied with their work. They are always available when you need them. They even had phone calls with our CPA to make sure everything went well regarding accounting.

I have been working with Remote Books going on five years. My book keeping is done on time. When there are posting questions Remote books sends an email.
Remote Books has assigned a convenient online portal for my business where I can upload information for posting into my books.

Calm and collective folks on the other line. Sam has been a big help this year with my bookkeeping.