Remotify Avis 48

Very good experience with Remotify. I’ve used it twice and the support team has always been responsive, available, and efficient. It’s a very useful solution for freelancers and companies working with clients in different countries.

My experience with Remotify involved a delayed payout and some confusion caused by earlier payment notifications. This understandably created concern, especially when waiting for an important payment.

However, I appreciate that their support team (especially Mico) remained responsive, polite, and continued providing updates until the matter was resolved. The payment was ultimately processed and received successfully, which was the most important outcome.

I also value that they stayed engaged throughout the process rather than ignoring follow-up messages. Good communication during delays matters, and in that regard they were helpful.

A useful area for improvement would be clearer and more precise payment status updates from the beginning, as this would reduce unnecessary stress and uncertainty for users awaiting funds.

Overall, while the process had some issues, the matter was resolved professionally and I appreciate the support provided.

I’ve been using Remotify for over 6 months to invoice my services in Portugal, and the experience has been excellent. It’s a trustworthy platform that solves a real problem: getting paid easily without having to open a company. Everything works smoothly and without complications.

Great support and the platform is very easy to use

These guys are the best i swear! 10/10 Platform 10/10 Support team. If you are a freelancer and don't want to open a business this platform is the way to go. I do web development and I have 3 recurring clients, so far everything is perfect. Thanks so much

customer service is fast, helpful and friendly. Also finally a person instead of a bod which is way more trustworthy in the matter of money transfers in my opinion.

I've had a great experience with Remotify. Collaboration between clients and freealancers is greatly facilitated by the platform's systematic approach to handling international work and payments. The crew is helpful when operational or payment-related issues come up, and communication has been responsive and straightforward. I also value their ongoing efforts to enhance procedures and workflows over time. All things considered, Remotify provides a dependable setting for international cooperation, and thus far, my experience has been competent and well-run.

I had a problem with my invoice, I received good help.

Remotify is hands down the best company for freelancers who don’t want to deal with the bureaucracy of opening their own business or handling complex admin. Their customer support is exceptional, always fast to respond, helpful, and genuinely available whenever you need them.

Payments are incredibly quick and reliable, which makes a huge difference as a freelancer. I’ve been extremely satisfied with the service overall and have already recommended them to others.

Their fees are fair and transparent, and the whole process is smooth and stress-free. Highly recommended for anyone looking for a professional, efficient and trustworthy solution.

thank you for the instant reply and the immediate assistance to fix my issue withing 12 minutes.

⚠️ UPDATE (Jan 19, 2026): SHOCKING RETALIATION & THREATS After posting this review, the situation escalated. I received a direct threat from their employee (Selin Y.) stating: "We will report you and your customers to sanctions list, fyi". They threatened to report me and my innocent clients to international financial sanctions lists (AML/CTF) purely as revenge.

The "Reply All" Evidence: Due to a technical error, they accidentally copied me on their internal discussion. Their Founder & Compliance Officer (Hasan Can S.) wrote internally: "No need Selin... that's okay for compliance". This confirms they knew there was no legal reason to report me, yet they tried to intimidate me with false reports anyway.

Owner's Response: When confronted with this proof, Hasan simply replied: "Okay you can report, have a nice day".

CURRENT STATUS: Challenge accepted. I have secured all evidence, including the screenshots of internal emails, unlawful data processing, and threats. I am currently organizing the documentation to file formal complaints with the Estonian Data Protection Inspectorate (AKI) regarding GDPR violations and the Financial Intelligence Unit (FIU) regarding malicious financial intimidation. The relevant authorities will now handle what this company tried to hide.

STAY AWAY FOR YOUR OWN SAFETY.

Original message

I strongly advise professional freelancers to avoid this platform. My experience with Remotify was a disaster that damaged my relationship with a key client.

GDPR Violations & Spamming Clients: The biggest issue is that they use "Growth Hacking" tactics that violate trust. I provided my client's email address solely for invoice delivery. Remotify then used this email to send unsolicited marketing spam to my client without consent. They admitted to this error and apologized via email, but only after I confronted them with proof. This is unprofessional and illegal under GDPR.

Unreliable KYC & Refund Nightmare: Their KYC provider (Veriff) is unreliable (check their low ratings). A simple transaction was flagged/cancelled, forcing me to ask my client for their private banking details (IBAN/SWIFT) to process a manual refund. This made me look like an amateur in front of my business partner.

Support ignores you until you threaten legal action: When I complained about the spam, they ignored the severity of the issue. They only agreed to permanently delete my clients' data from their marketing database after I sent a formal pre-litigation notice threatening to report them to the Estonian Data Protection Inspectorate (AKI).

If you care about your professional image and your clients' privacy, stay away. There are safer alternatives.

I have a marketing company, and sometimes I require Remotify to process customers that are based in other countries due to easier management in getting them invoiced from me, rather than my accountant.

I love their service, and the assistance team is very steadfast in helping you if your customer did some mistake (like for me, them forgetting to add the RTFCode). Remotify checked it immediately, and found the payment without the RTFCode and everything was good.

Can't recommend enough.

Seamless Transactions without any issues. Would recommend to anyone in need.

I have used this platform, it gives a lot good experience than a lot of payment providers. I was struggling to get an invoice from abroad, and it didn't deduct a single penny on my first transaction.

This is a very good platform

I've been using Remotify to work as a freelance photographer/filmmaker and it has been the best way to handle payments I've experienced.
Platform is really easy to use, everything is clear and runs smoothly.
My favorite part is definitely customer support, they respond fast, and find solutions to whatever you ask in a very short time, they're kind and understanding, and very helpful very fast.

100% Recommended

There are no words I want to say, because I am very satisfied with the service from remotify, I have been working as a freelancer for more than 10 months from the first month until now, I have not had any problems, thank you remotify team, I just want to wait for the new feature, namely notification to my email about the status of the money transfer.

All is ok. The best is the support team, all qurstions i did were fast answered after few minutes.
I strongly suggest to use this service.

I'm a new user to Remotify, and I must say their customer service is truly outstanding—responsive, helpful, and always quick to resolve any issues. The platform offers flexible invoicing options that make it incredibly easy to bill clients professionally and get paid without a hassle. They have many payment options for freelancers and clients with very reasonable fees. Whether I'm dealing with local or international clients, the payment process is smooth, reliable, and user-friendly. Highly recommend it to any freelancer looking for a stress-free way to manage payments!