I needed to get the sink I had ordered asap, to be able to move on with our renovation, as another company had blown out on the arrival date for delivery. I phoned the admin team and they were super r... Voir plus
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Lisez les avis des autres
Easy to use website, great information and good prices. Product arrived very quickly and good updates on transit/delivery. Item looks to be of good quality but not yet installed so hoping install go... Voir plus
L'entreprise a répondu
Easy to order, great price, item was dispatched within time promised and delivered very quickly. Product looks good and works very well.
Ordering was easy and the heated towel rail arrived in good time. My electrician says installation was straight forward and it works well. However the supplied instructions are rather unclear and al... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bathroom, Kitchen, Storage, Lighting, Garden & Irrigation, Home Theatre, and Flooring
Coordonnées de contact
49-51 Mills Road, 3195, Braeside, Australie
- (03) 9544 3003 or 1800 RENOSTORE
- service@renovatorstore.com.au
- renovatorstore.com.au
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 72 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good product, fast shipping
Just installed. It is sturdy and works perfectly so far. Shipping was fast, and the waste bin is of very good quality. It is not the cheapest on the market, but given the routine and continuous use, it is worth spending a bit more. We are very satisfied.
31 mars 2026
Réponse de Renovator Store
Thank you for the 5-star rating! We’re glad to hear you enjoyed the product and our speedy delivery. We look forward to serving you again.
Excellent product/service
Product made to order.
Exactly as described, fitted perfectly.
Speedy delivery.
10 avril 2026
Réponse de Renovator Store
Thank you so much for the 5-star review! We are thrilled to hear that your made-to-order item was a perfect fit and arrived ahead of schedule. It was a pleasure serving you, and we look forward to helping you again soon.
Easy to order prompt delivery & good…
Easy to order prompt delivery & good quality product
9 avril 2026
Réponse de Renovator Store
Thank you so much for your kind words! We are thrilled to hear that you had a smooth ordering experience and are happy with the quality of your items. We look forward to serving you again soon
Réponse de Renovator Store
Thank you so much for the 5-star review! We take great pride in providing professional service to all our clients, and we're thrilled to hear we hit the mark for you. We look forward to working with you again soon.
Réponse de Renovator Store
Thanks for sharing your experience! We aim for speed and efficiency, so it’s great to know we hit the mark for you. Enjoy your purchase!
Réponse de Renovator Store
Thanks so much for the 5-star review! We’re thrilled to hear you enjoyed the quick delivery. Our team works hard to get orders out the door fast, so it’s great to know we hit the mark for you. See you again soon!
Higold Drawer
The product, a Higold drawer, arrived on time, well packaged and I am very happy with the fitted end result.
15 février 2026
Réponse de Renovator Store
We’re so glad you’re happy with your new Higold drawer! Thank you for the kind words about our packaging and delivery. Enjoy your newly organized space!
Order process was easy
Order process was easy. Although wrong item code sent, quick to rectify with the correct one.
8 avril 2026
Réponse de Renovator Store
Hi there! Thank you so much for the 5-star rating. We are thrilled to hear that you found the ordering process easy and seamless. We look forward to helping you again soon!
Able to speak with sales assistant…
Able to speak with sales assistant about products, knowledgeable. Goods were dispatched and arrived very quickly.
Great service
31 mars 2026
Réponse de Renovator Store
We truly appreciate your kind words and the 5-star rating! Providing great service is our top priority, and we’re happy to hear we hit the mark for you. We look forward to helping you again soon.
Réponse de Renovator Store
We really appreciate the feedback! Providing clear descriptions and fast shipping are top priorities for us, so it’s wonderful to know we hit the mark for you. Enjoy your purchase!
disappointed with all the features
I recently purchased the Belle Luxe 3.0 PRO Workstation Sink with high expectations, particularly because it promotes features comparable to premium Japanese workstation sinks. I chose to support a local product, but unfortunately, the product has not met reasonable expectations.
One of the key issues is the water flow noise—it is neither reduced nor eliminated as expected. Upon further inspection, I suspect that the sound-dampening pads underneath the sink may not have been included.
Additionally, the advertised water-repelling feature led me to expect smooth drainage without any pooling. Unfortunately, this is not the case. Water tends to pool, particularly in the drainage area of the accessory basin, which is quite frustrating.
Another concern is the outlet gap, which is too large and allows food scraps to pass through easily into the pipes, potentially leading to future blockages.
Overall, the product does not meet the expectations set by its features and marketing.
25 mars 2026
Réponse de Renovator Store
Thank you for the feedback. We’ve reached out to your email with more detail, but as we haven’t heard back, we wanted to clarify a few points here. The 'pooling' you mentioned is actually the StoneGuard™ Nano-coating at work; it's a hydrophobic feature designed to bead water so it doesn't leave flat films or stains. We’ve also escalated the sound-pad query to the factory for a formal review. We are ready to help as soon as you can get back to our email. :)
Ripoff
I bought a sliding cupboard for my kitchen, it arrived on Friday and it took a few days for the cabinet maker to come and open the box and he found 3 trays faulty, so I called them on Friday, and I was shocked by there response, they straight away blamed the courier and refused to take the responsibility. Ripoff
13 mars 2026
Avis spontané
Réponse de Renovator Store
Thank you for your feedback. We’re sorry for the initial frustration, but we’re glad we could get those replacement trays out to you. While our policy (noted on the red sticker) requires freight damage to be reported within 3 days so we can hold the courier accountable, we made an exception in your case to ensure your kitchen project wasn't delayed. We appreciate your business and hope you enjoy the new cupboard.
Fast and reliable service
I found the service fast and reliable. Product as advertised and easy to install. Very happy and would recommend.
25 mars 2026
Réponse de Renovator Store
We really appreciate the feedback! It’s wonderful to hear that the service was fast and the product met your expectations. Thank you for choosing us and for sharing your experience!
Good and fast
My items arrived quickly and in good condition. Easy to install and they look great.
26 mars 2026
Réponse de Renovator Store
Thank you so much for the 5-star rating! We’re thrilled to hear you had a great experience with our service.
Quick and reliable service.
6 février 2026
Réponse de Renovator Store
Thank you so much for the 5-star review! We’re thrilled to hear you had a quick and reliable experience with us. We look forward to assisting you again soon.
I purchased a pull out bin
I purchased a pull out bin, unfortunately I didnt measure the depth of the cupboard so I had to return it and they where a breeze to deal with, I highly recommend using the renovator store and I would like to thank then for understanding my situation.
8 mars 2026
Réponse de Renovator Store
Thank you so much for the 5-star review! We are so glad to hear that we could make the return process easy for you. We understand that sometimes measurements can be tricky, and we’re just happy we could help resolve it smoothly. We look forward to helping you with your next project!
Despatch and Delivery as promised at…
Despatch and Delivery as promised at time of order
17 mars 2026
Happy Customer
All we needed was a bin to go under the sink. This should have been a simple purchase but finding a sturdy item to fit proved challenging.
Thanks to the internet and a user friendly website we found Renovator Store.
The product fits, is a great design, reasonably priced, easily installed and arrived in a couple of days.
Thanks for great customer service. 5 stars.
22 février 2026
Réponse de Renovator Store
We're so glad we could help end the search for the perfect bin! Sometimes the simplest items are the hardest to find, so hearing that the design and fit were just right for your home makes our day. Thank you for choosing Renovator Store and for the kind words about our service. :)
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