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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Danish rent deposit rip-off practice needs to end! It gives vulture vibes and creates a bad reputation for both the country and the people. If you ever find yourself facing ridiculous claims des... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had an excellent experience with Alex. He helped us reduce our rent by almost half and also recover money we were owed. He explained everything clearly from the beginning and kept us informed throu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alex was absolutely great to work with! He managed to secure a settlement and a HUGE reduction of our rent very quickly, and the whole process was smooth from start to finish! He was always responsive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thanks to Rent Hero we avoided paying full deposit to DEAS. We almost became victim of corpo-scam. It is impossible to discuss with big companies situation of few tenants. They failed at man... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services juridiques

Écrit par l'entreprise

Rent Hero helps expats with rental issues with their landlord. We specialize in rent-control and deposit disputes.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

176 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

A very professional team

The experience was straight forward. The steps were clearly explained and the process was very smooth. In the end, I knew what to expect and got the results that I was expecting. The Rent Hero team was always present and prompt to answer every questions.

14 juillet 2021
Avis spontané
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Réponse de Rent Hero

Hi William,

Thanks for taking the time to write a review of our service. I'm glad to read the experience you've had, as that's exactly the service we've strived to create :)

Sincerely,
Alex & Mads

Noté 5 sur 5 étoiles

Justice

Hello, my name is Alejandro and I am from Argentina. I rented a room and when I left the owner did not want to return the deposit and she also charged me for the CPR.
Thanks to Rent Hero get the money back and more. I will always be grateful to Alex.

6 juillet 2021
Avis spontané
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Réponse de Rent Hero

Hi Alejandro,

I'm glad we were able to help you out and get you justice in the end :)

Sincerely,
Alex & Mads

Noté 5 sur 5 étoiles

Renthero helped me get my entire…

Renthero helped me get my entire deposit back. They communicate well and very efficient.
I would not hesitate to work with them again.

5 juin 2021
Avis spontané
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Réponse de Rent Hero

Hi Aman,

Thanks for taking the time to write a review of our service. I'm glad we were able to help you out :)

Sincerely,
Alex & Mads

Noté 5 sur 5 étoiles

Glad to have you Rent Hero

The experience with you Rent Hero team was excellent. without any problem, you took all pain to handle my case and gifted me a reduction of more than 20% rent. I recommend everyone to get connected and seek your help for good

27 mai 2021
Avis spontané
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Réponse de Rent Hero

Thanks for taking the time to write a review of our service. I'm glad we were able to help you out and that you were satisfied with the service we provided :)

Sincerely,
Alex & Mads

Noté 5 sur 5 étoiles

The whole process has been completely…

The whole process has been completely clear, hassle free and successful.

I recommend anyone to check their apartment/rental payment, and let RentHero take care of the rest. :)

Alex and Mads always made sure to check if I had any additional questions or needed clarification, and were always willing to take a call.

19 mai 2021
Avis spontané
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Réponse de Rent Hero

Hi Paul,

Thanks for taking the time to write a review of your service. I'm glad you had a good experience using our service :)

Sincerely,
Alex & Mads

Noté 5 sur 5 étoiles

Great service for anyone with rent-related issues

I contacted Rent Heros to help me to collect my deposit back from my landlord. But as part of the process, they informed me that I had been overpaying for my studio apartment and charged more than the law allows. After clearly stating my rights and informing me what is covered in the law, I realized that I had a good chance to get my money back. Both Alex and Mads have been very supportive, professional, and really good at explaining to me the next steps of the process and clearly communicated what are the pros and cons of each decision. Thanks to them, I managed to reach a settlement with my landlord and receive the money I overpaid. I can highly recommend their services to anyone with rent-related issues.

18 mai 2021
Avis spontané
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Réponse de Rent Hero

Hi Mariela,

Thanks for your kind review. I'm glad you had a good experience using our service :)

Sincerely,
Alex & Mads

Noté 5 sur 5 étoiles

Highly recommend Alex and Mads

Highly recommend Alex and Mads! They provided us a really professional service and made our rent deduction stress-free. They took care of everything and kept us informed every step of the way. I will definitely not think twice to use their service again if needed.

14 mai 2021
Avis spontané
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Réponse de Rent Hero

Thank you very much for taking the time to write a review of our service. I'm glad we were able to help you out and you had a good experience.

Sincerely,
Alex & Mads

Noté 5 sur 5 étoiles

Rent Hero hjalp min lejer slippe for at…

Rent Hero hjalp min lejer slippe for at betale for istandsættelse efter fraflytning (selv om han efterlod det i et være svineri). Jeg var en uge forsent med opgørelsen (skal åbenbart ske inden for to uger) OG jeg havde benyttet en for gammel version af lejekontrakten (typeformular A, 8. udgave - hvor jeg skulle have benyttet 9. udgave). Rent Hero var hele vejen igennem høflige og professionelle. Som udlejer kan jeg også anbefale et medlemsskab af SAPU inden du laver kontrakt med en lejer.

14 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Rent Hero is excellent. I cannot recommend them highly enough.

I cannot recommend Rent Hero highly enough. Renting puts you in a vulnerable position, and contacting Rent Hero ensured that my rights as a tenant were observed and protected. Rent Hero listened carefully to our concerns, informed us about the relevant laws, and advised us on the best way to proceed forward. They always kept in contact with us and responded to questions very quickly. The final result of our case with Rent Hero was a reduction of our rent such that we paid a fair rate for our apartment in a rent-controlled building. Following move-out, Rent Hero continued to advocate for my rights and ensured that my deposit was handled fairly and that I was not taken advantage of. The Rent Hero team went above and beyond my expectations. They not only helped with the above-mentioned matters, they were also available to field smaller questions related to rental law, but outside the exact scope of our case.

The bottom line is that Rent Hero turned dealing with landlords (the worst part of living in Copenhagen, in my opinion) into a manageable affair on an even playing field.

5 mai 2021
Avis spontané
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Réponse de Rent Hero

Hi Mikel,

Thanks for taking the time to review our service :) We're happy that we were able to help you out and meet your expectations to our service - it really means a lot to us.

Sincerely,
Alex & Mads

Noté 5 sur 5 étoiles

Excellent services

Excellent services, we didn’t make anything just wait for the resolution and was exactly what they said

23 avril 2021
Avis spontané
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Réponse de Rent Hero

Hi Gabriel,

Thanks for your kind review :) I'm glad we were able to help you out and deliver on the result we set out to get.

Sincerely,
Alex & Mads

Noté 5 sur 5 étoiles

Excellent service, fair price

I contacted Rent Hero when I started to realize that I might be paying too much for my studio apartment. Rent Hero took care of everything, I had to do literally nothing besides writing a few e-mails to them, discussing the details. I know that most people think that this is just too good to be true, but this is not the case. At the end it turned out that we were paying 60% more what the law allowed for that apartment size! Rent Hero reduced my rent by 59% for the future and also got back the money we were overpaying (deposit and previous rents) for a very fair price. And let me repeat myself again, I had to do nothing. The process only took a few months from contacting them to getting the actual money back to my account.
Excellent service, I happily recommend them to anybody who thinks that they are being tricked by their landlord.

23 avril 2021
Avis spontané
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Réponse de Rent Hero

Hi Peter,

Thanks for taking the time to write this great review. I'm glad we were able to help you out and that you had a good experience using our service :)

Sincerely,
Alex & Mads

Noté 5 sur 5 étoiles

great

great, fast service.

22 avril 2021
Avis spontané
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Réponse de Rent Hero

Hi Ioana,

Thanks for your review. I'm happy we were able to help you out in a timely manner that you were satisfied with our service. Have a great day :)

Sincerely,
Alex & Mads

Noté 5 sur 5 étoiles

Excellent service, advice and results!

We were super satisfied with the work of Rent Hero, and recommend it wholeheartedly. As international renters, we discovered that we were paying way too much rent, but had no clue how to deal with it. Upon several referrals from danish friends, we asked Rent Hero for their help. We couldn't be more satisfied with the result. We got both the monthly rent and deposit reduced substantially, and were paid back what we had paid too much. Alex and Mads were very friendly, effective, trustworthy and accessible, and provided great advice along the way. If you're paying too much rent for your rent-controlled apartment, Rent Hero is definitely the place to go for effective legal help.

15 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

I seriously recommend Rent Hero's…

I seriously recommend Rent Hero's services.
I had help from Alex and Mads and was able to reduce my rent via settlement from 8000dkk to 3500dkk in the span of a few weeks. Because it was within the first year of the contract, I was able to get all the overcharged money back, including overcharged deposit!
They handled all the communication and negotiation with the landlord. It took a couple of rounds of emails before they got to an agreement on the final value and they advised me along the way, everytime I had to make a decision.
They charge a fair price and will adjust it if the rent deduction is lower than expected.
Thank you, you truly are heros :)

25 mars 2021
Avis spontané
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Réponse de Rent Hero

Hi Daniela,

Thanks for taking the time to write a review of our service. I'm glad we were able to help you out and that you had a good experience using our service.

Sincerely,
Alex and Mads

Noté 5 sur 5 étoiles

I am impressed with Rent Hero job

I am impressed with Rent Hero job. He helped me to solve an issue with landlord who kept my deposit what was unfair. I am thankful a lot and can say only good words about Rent Hero business. I am glad for the result and how easy all process went!

18 mars 2021
Avis spontané
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Réponse de Rent Hero

Hi Dmitrijs,

Thank for taking the time to write a review. I'm glad you were satisfied with the result and our service.

Sincerely,
Alex & The Rent Hero Team

Noté 5 sur 5 étoiles

The help you need

After two years I discovered that most of the Danish rent system is a scam for foreigners. Everybody knows that the rent has to be lower on rent controlled apartments but nobody follows the rules. In the end, I found this out and I asked the help of Rent Hero. They have been really efficient and in two weeks my landlord settled and I am now paying 40% less. Don t make the same mistake I made check your building and ask for their help immediately.

14 mars 2021
Avis spontané
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Réponse de Rent Hero

Hi Umberto,

Thanks for taking the time to write a review of our service. I'm glad we were able to help you with a settlement to have you start paying a fair rent for your rent-controlled apartment.

Sincerely,
Alex & The Rent Hero Team

Noté 5 sur 5 étoiles

Rent Hero recovered more than 2/3 of my security deposit.

I had a situation where my Copenhagen-based dorm room managers somehow managed to calculate that the move-out costs of my 7-month stay at their premises cost my entire security deposit... down to the very last "øre".

Needless to say that was utter nonsense and Rent Hero—without my having to meet with them a bunch or appear in court (in the middle of the pandemic no less)—with approximately 7-8 months of invisible (to my eyes) effort; got 2/3 of my deposit back for me.

I can't speak highly enough about the satisfactory outcome they ensured. The behavior of the dorm management company was awful and condescending and utterly insulting to anyone's intelligence. Rent Hero got me the justice I was looking for. Give them a try, it's about as hassle-free as things get.

9 mars 2021
Avis spontané
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Réponse de Rent Hero

Hi Drew,

Thanks for taking the time to write this very nice review. I'm glad we were able to help you and recover part of your deposit.

Sincerely,
Alex & The Rent Hero Team

Noté 5 sur 5 étoiles

Rent Hero is awesome

Hi,
I fully recommend Rent Hero to Everyone. Both of the persons that handled my case, where professional, kind, and super fast. Since the first day that i wrote to Rent Hero, they kept me up to date with everything what was going on with the case, as well replying very fast to all questions i had.
Amazing Service and support.

9 mars 2021
Avis spontané
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Réponse de Rent Hero

Thank you very much for your great review. You just made our day 🙌

Sincerely,
Alex & The Rent Hero Team

Noté 5 sur 5 étoiles

Rent Hero has saved me 4000 DKK a month!

I've never written a review on Trustpilot before, but I had to give Rent Hero a 5/5!

When I first saw Rent Hero's ads on Facebook, I was skeptical, but after some deliberation, I decided to try contacting them anyway.

Alex and Mads have been extremely professional and at the same time been radiating credibility and helpfulness in their work. Both have been enormously available throughout the whole process and provided a fantastic service by always taking the time to explain any questions one may have regarding their case.

Today I have a monthly rent that is almost 4,000 DKK lower, just two months after contacting Rent Hero.

I would recommend Rent Hero to anyone and everyone who suspects that their landlord is overcharging their rent.

Thank you so much for the amazing work Rent Hero!

26 février 2021
Avis spontané
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Réponse de Rent Hero

Thanks for this fantastic review of our service - you just made our week :) I'm glad we were able to help you out.

Sincerely,
Alex & The Rent Hero Team

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