Rent Hero Avis 176

Rent heros helped me saving 50000 DKK in a year. They worked so efficiently and made a settlement with the landlord and made it possible to get back all my overpaid rent and deposit with interest.
I highly recommend that all those who are living in rent controlled houses should at least try Rent Heros and ask them to review your rental agreements.

Rent Hero are highly professional, efficient and transparent, who were able to deliver results above expectations.
We had a very positive experience with Alex and Mads who managed the whole process end to end. Attentive to our questions and clear with their communication. We would highly recommend them to other expats currently renting in CPH as its clear they offer a solution/safeguard to a shockingly common situation

I contacted Rent Hero when the landlord wanted to increase my rent, because I felt I was already paying too much as it was for the value of the apartment.

Mads and Alex are very professional and friendly.
The communication was excellent. They always replied within a short period of time, they did their best to answer my questions and to make me understand all the legal aspects of the process, considering that I had little to no knowledge about them.
At every step, they presented me all the possible options to move forward, and gave me their honest opinion whenever I was unsure about how to proceed. Their transparency was much appreciated.
I could really see that they were focused and committed to this case, which reinforced my decision of reaching out to them.

In the end, they reached an agreement with my landlord, cutting down almost 25% of my rent. They also found out that I was paying rent, which I wasn't supposed to, for the washing machine and drier. They helped me get all my money back for that as well.

I am very happy with my experience and I would recommend Rent Hero to any expats who find themselves in a similar situation.

On moving out, our landlord attempted to keep a hefty portion of our deposit. We contacted Rent Hero for support and advice. The reviewed our case, went thoroughly and expertly through the details and handled everything from there. The team contacted us regularly with updates and to provide advice that allowed us to make better decisions. We are very happy with the outcome of our case and glad that Rent Hero were there to back us up. We could not have negotiated the system ourselves and received the same outcome. Really excellent!

Through discussions with some Danish people following my move to Copenhagen, it began to dawn on me that I might well be paying too much for rent. By chance, I saw the ad for Rent Hero on social media and decided to get in touch.

From the outset, the guys (Alex and Mads) were friendly yet professional, responded to communications promptly, and took over everything once they'd confirmed that my landlord (a rental company) were charging a level of rent not in line with regulations for rent-controlled buildings.

Of greatest relevance is the fact that within weeks of making contact, the guys had secured not only a substantial sum of back-paid rent and deposit, these changes are now guaranteed for the remainder of my lease.

The commission charged for the Rent Hero service is substantial - but it's on a genuine 'no win, no fee' basis - and the guys really do handle everything for you once they've quickly reviewed your case and determined the way forward. At the end of the day, I've saved a total of over 45,000kr over the entirety of my year-long lease. I'm glad I got in touch with Rent Hero.

Alex and Mads were extremely supportive in the process and successfully achieved a significant rent decrease for us. Thanks for always being available to answer our questions!

Alex and Mads helped throughout the
whole processs, they were always kind and keen to explain all my concerns.

They kept me posted and were always sure that I understood what was going on.
The deal reduced my rent in 2.800DKK per month, I couldn't be more grateful.
10/10 would recommend !

I contacted Rent Hero because me and my roommates believed that we might be paying too much rent. Less than 24 hours later, I received an email from Alex asking for more information regarding our case. We discussed all the specific on the phone the following day, and Alex really took the time the explain all the details and answer all my questions. Although we decided not to pursue the case, as we were advised not to due to our specific living situation, the phone call discussion helped me understand what our best options were.

Bonus point: we were made aware that we might be charged too much for our water bill, so we might save a few bucks on that! :)

Rent Hero helped us to reduce our rent and to get a back payment for the past rent, deposit and prepaid rent.
Alex was always very helpful when we had questions about the case and our rental situation. It was also nice that he always replied quickly. 4/5 because in the end we had to spend more time and energy than we have expected. Rent Hero was also very transparent from the beginning on and we never had the feeling that they want to push us in any direction.
Overall it was really nice to work with Alex and Rent Hero and we are happy with the result and the settlement we achieved with the landlord.

A highly recommend service. We found out about Rent Hero from our neighbors,we reached out to Rent Hero and they got ontop of our case shortly after we stated our situation. Both Mads and Alex were very honest and transparent from the get go,they kept us constantly updated along the way and answered all of our questions right away and honestly. The process was not speedy to win the case as our landlords were delaying/ignoring the case but Rent Hero kept putting pressure on them up until we reached an agreement.We thank Rent Hero for their hard work and perseverance. We would highly recommend them to anyone who feels like they being done in by their landlord

We reached out to RentHero for supporting with our previous landlord who was retaining our deposit for no reason.

Our experience with Mads and Alex were completely hassle-free. After an intro call & sharing our corrispondence with the landolord, they took over and we were able to "take a step back and forget about it" until a settlement was reached.

Highly recommended!

Alex and Mads from Rent Hero helped me achieve a settlement agreement with my landlord where I received a back payment of the excess rent I paid for almost 2 years. They were extremely professional, responsive, knowledgeable and friendly. I couldn't have asked for better help along the way. Would recommend their service to anyone in need of rental law help, even to those who do speak Danish and are aware of their rights. Having someone on your side who can handle the process was a huge weight taken off my shoulders and I'm very happy with the result.

I am satisfied with the service. Easy and clear communication, fast and effective service. Team was helpful and flexible with pro-client approach. We closed the case very smoothly. Fee rather high but compensated with fast and good service, on my own I would not have time not the knowledge and the process might have taken longer.

As his name indicates, he is actually a Renthero. With his actions we achieved a settlement to lower our rent and get money back for more than a year's overcharged rent. In addition, his commission I think is fair especially for foreigners who wouldn't represent themselves and do not speak the language. The whole process was fast and easy (I guess it also depends) and he was very helpful.

We have been paying excessive rent which rent hero team helped us to get back from the landlord. I am extremely thankful to specially Alex and Mads who carried out this process very smoothly and with in the time. I am very grateful to rent hero. Really appreciate their efforts.

Very professional assistance, their advice was key to get a (very) satisfactory settlement agreement on my case regarding excessive rental price.
The process was long due to COVID but they provided timely information and kept in touch during the process.
All the process was managed online as I was already living abroad.
I would definitely recommend them if you are in a similar situation.

By far one of the best services I've recieved so far. They managed to get me a great deal both in term of rent and backpayment. I thank Mads and Alex for their absolute amazing dedication to my case.

Very satisfied with service, proactive custumer oriented approach. Honest communication. Alex responded all our questions and helped us to finalize our case succesfully.

We have more than positive experience with Renthero! Rent is successfully decreased and we received significant amount back (for rent difference, deposit and for interest rate) thanks to Renthero and Alex! He was always available and supportive and we really want to recommend Renthero to everyone! Thanks a lot!

Our experience with Rent hero was great through the whole process and we have nothing but good words to say about them.

It took our former landlord more than two months to give us back the apartment deposit. When he finally decided to proceed, he only wanted to pay a part of it and make us pay what we considered an abusive amount of money for painting and sand the floor.

Rent hero and Alex in particular kindly advised how to proceed under the circumstances, and they were able to quickly get our money back.

Alex was really fast answering our emails, and always very honest and explanatory.

Thank you very much for helping us! We are very grateful and we recommend any expat or other person with a similar issue to contact rent hero.