Repairtech Services (UK) Avis 

When I got through too the right person the part was found and dispatched . I received the item within a couple of days.
The phone call before was to me baffling , I was asked to send photos of AGA cooker . And the email address I was given to send the photos said the email doesn’t exist Which I found strange as it was the one that they sent me.
After serval attempts I gave up and phoned again.
I gave the person my part number that I wanted and it was done
I also gave the part number the first time I phoned so I was confused as 1 person can do it easily and another wants photos

Everything went as planned and a very good job was done. Really pleased with the finished job.

Knew what part I required and it arrived reasonably within a couple of days. Correct part fitted and working. Thank you.

I need the middle glass panel of the left-hand oven door on my Rangemaster. Quite complicated - but was all sorted and ordered in a short phone call with a very helpful and knowledegable staff. Delivery was stated to be 4-6 weeks - but came within 2 weeks. I was also sent by e mail a very useful guide for dismantling the oven door to access the middle glass panel. All very easy and super-helpful. A very satisfied customer!

Paid £168 for an engineer visit to fix our dead fridge freezer and was told that someone would be in contact within 48 hrs. Still waiting after five days so have cancelled and requested a full refund, especially as they told me that the appointment would be within 7 days from the call back. Can't be without a fridge for two weeks.

I needed a new oven lamp for my Rangemaster and was put through to Repairtech . A very helpful young lady (Kate if I am allowed to name)organised what I needed and I received it within 24 hours. Unfortunately part of it was broken, but after a quick e mail I now have the replacement-all within 48hours and I can see what I am baking in my oven again. Excellent service!!

Needed just a simple screw to secure outer shell oven door. No problem. Sorted by return. Excellent service and with a smile!

Our cooker is 24 years old and the door seal had corroded. I rang the phone number on my 24 year old recept and was immediately put through to the service department. They were very helpful and I received the new seal within two days.

Very good helpful advisor. Ordered parts for my Rangemaster. They arrived quickly and well packed.

I needed parts for my 18 year old Falcon Rangemaster dual fuel kitchen range. I had previously gone elsewhere and been sold the wrong part which was very frustrating.
The technical support was excellent and used the serial number to ensure the parts were suitable. The parts arrived quickly and were at a fair price for genuine spare parts.

Wanted to charge over £300 for small repair to Range master cooker, after already charging £180 for a brief visit to inspect .

After complaining they claimed was administrative error , yet ignored subsequent emails . Repaired by local company for only £30 !

Great service and super quick service within 24hrs.
Engineer fixed and clearly knew what he was doing.

Saved Christmas!! Thank you

Very quick and efficient Booking service and the engineer came promptly at 8am on the day, very charming and fixed the problem at the first visit, so I was very pleased and relieved it was all so easy.
Thank you all

Exceptional service from Kate. Really efficient and a delight to speak to. My Rangemaster is 20 years old and I needed a grill element replacement. Kate was very helpful and I received the new part by post the following day. Highly recommended.

Helpful staff member, sourced the correct spare for us and delivered promptly.

The service provided by the call team, Kate and Tom, was excellent, explaining all procedures etc. Very professional, courteuous and an absolute delight to deal with.
The engineer who called on site, Paul, second to none. As the call team, excellent, professional and proferred expert advice on how the issue can be rectified. If all goes well, within one week of initial contact, our cooker/ovens will be back working efficiently.
Many thanks to all.

Awful experience - do not recommend. Organised via the Rangemaster website, range twice to organise first call out and was told by one person it would be a two week wait and by the second that it could be quicker. At the point of booking I specified that I needed to do the school run, so please not to come during that time. On the day of the appointment the engineer rang to say he’d be 25 minutes, which was just before the school run. I mentioned this and he said ‘I hope to be in and out within 10 minutes’. Not the service expected when I’d had to pay £168 upfront. Engineer got to our house, I explained what had happened with the oven and he proceed to only look under the grill with a torch. (We had already had a local oven repairman come out who spent over an hour for free looking for the issue, but couldn’t find it and I explained this to the engineer). I was asked to turn the cooker on in the fuse box, which I did and then the engineer just said it’s a wiring fault and that there was nothing he could do. An electric fault, on an electric oven and he couldn’t do anything! He didn’t take the oven out to look at the back, unscrew the hob or investigate anything at all. He was indeed in and out within 10 minutes leaving us without a solution and out of pocket for £168. Awful experience of incredibly poor service and an inadequate engineer - avoid and use a local company for rangemaster repairs.

Jason arrived at the very end of the day to repair our cooker. Friendly and really thorough with the task. Great service!

Fitter messaged when was on his way. Checked gas supply first then took off oven door resealed it and put on new catch. Checked both ovens and the hob. Explained as he did the service. Checked all safe and working. Very pleased.

The engineer was excellent. We had a problem with our gas hobs. He called ahead of time to make the arrangements. Even though he travelled quite a distance he arrived bang on 830am as he arranged. He quickly identified and resolved the issues and was generally informative about why they had arisen. He was extremely neat and tidy and looked to protect the kitchen around while he worked. Excellent and rare these days.