Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Contact with this Company was via AGA/RANGeMASTER regarding concerns that my Rangemaster had blown the mains trip a couple of times and I wanted advice assurance. The job was passed down to a loc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a few problems with our Rangemaster cooker, contacted them and Max the engineer arrived. Very friendly, helpful and efficient also respectful of our property. Repaired the oven and replace a d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We wanted to change the colour of our Rangemaster cooker and phoned for advice, as to whether we could buy replacement oven door skins and drawer fronts. Despite our cooker being 16 years old, Repai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was extremely impressed with the service I received. The engineer arrived on time, quickly identified the issue with my range cooker, and carried out the repair with real professionalism. He was kno... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

616 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(616)

29 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

DO NOT USE THIS COMPANY !!!!

DO NOT USE THIS COMPANY !!!!! I paid £234.00 for an Engineer to repair my 110 Range Cooker . Initial visit week 1 , after a week i phoned to see what was happening, the part hadn't been ordered, then the engineer couldn't come as he had covid, which can’t be helped but , it was me that had to keep phoning to find out what was going on . Finally engineer returned, before I had left hand cooker and all 6 rings working after engineer came, the cooker on the right still not working and only 2 rings on top working . My cooker was declared Irreparable and i was paying £234.00 any way . After complaining that my cooker was now worse than it was before, I was reluctantly given my money back .

15 janvier 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear KC Kelly,
We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service. Unfortunately, in this instance our Engineer was unable to carry out a full repair to your appliance and we therefore issued a full refund. Please accept our sincerest apologies that we did not live up to your expectations on this occasion.

Noté 5 sur 5 étoiles

Great service and prompt delivery 5…

Great service and prompt delivery 5 star 👌

23 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Mr Wilkinson,
Thank you for ordering your parts with Repairtech Services.
We are happy to hear you rated your experience as 5 star. Your feedback is highly valued.

Noté 5 sur 5 étoiles

The engineer kept me fully informed of…

The engineer kept me fully informed of the work schedule and timings for the day and was spot on with his arrival. He was friendly and courteous and explained the work throughout. Super job.

21 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Ms Saunders,
Thank you for taking the time to leave a review and for your kind words regarding the Engineer. We will be sure to feed this back to him.

Noté 5 sur 5 étoiles

Very helpful advice with regard to what…

Very helpful advice with regard to what I needed. Much appreciated.

12 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Diner,
We’re happy to hear that you rate our service as 5* which is what we strive to provide. Thank you taking the time to leave a review.

Noté 5 sur 5 étoiles

Kate was very friendly

Kate was very friendly, efficient and prompt with any queries I had. A joy to liaise with.

20 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Mr Bailey,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and we will be sure to pass on your comments to Kate. Thank you.

Noté 5 sur 5 étoiles

Nothing but praise for paul te engineer…

Nothing but praise for paul the engineer who repaired my cooker. Thanks to all involved. Highly recommended.

22 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Mr Will,
Many thanks for taking the time to share your feedback. We are delighted that our staff and Paul B provided a 5* Service.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, very prompt and professional. Thank you for a great job.😃

20 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Jayne,
We pride ourselves in delivering outstanding service to our customers so this is great to hear. Many thanks for taking the time to leave feedback.

Noté 5 sur 5 étoiles

Moved house last week

Moved house last week. Called Repair Tech on Friday as oven and grill not functioning. Discussed probability that it was the clock. Paul arrived promptly this morning at 09.00. Replaced clock knobs. All now functioning. 1st class service from a knowledgeable and friendly engineer. Many thanks.

19 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Therese,
Thank you for taking the time to leave a 5* rating. We are glad to hear that you received a 1st class service from Paul and your appliance was quickly repaired. We really appreciate your comments.

Noté 5 sur 5 étoiles

Excellent customer service from Mark on…

Excellent customer service from Mark on the service desk.
Swanny the Engineer arrived on time in both visits , he was very knowledgable and friendly.

5star service from both

Thank you !

13 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Mr Waltham,
Thank you for taking the time to leave a review. We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team in the office and our engineers who really do love seeing such positivity about our service.

Noté 5 sur 5 étoiles

Special loud shout out of thanks to…Josh Reynolds customer service team

Special loud shout out of thanks to Josh Reynolds who went way out of his way to help me. Excellent customer service, professional, prompt, personable and kind. THANK YOU SO MUCH JOSH! X

14 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Consumer,
Many thanks for taking the time to leave a review. We are delighted to hear that Josh provided you with excellent customer service. We will be sure to pass your comments on to him.

Noté 5 sur 5 étoiles

My repair was handled quickly and…

My repair was handled quickly and efficiently. It took 2 days from initial contact for engineer to come and diagnose the problem and another 3 days for him to come back with the spare part to do the repair. In the overall scheme of things the cost was acceptable.

12 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear David,
Thank you for taking the time to provide us with a review and for using our services!
We are very pleased to hear your appliance was repaired quickly and the experience was 5*. It was a pleasure to have been of assistance.

Noté 5 sur 5 étoiles

Expertly handled order

Expert service able to get the part I needed with only the model number, making the phone call quick and painless. They said it would maybe arrive in two weeks, as the part may have to be manufactured which I’d prepared myself for. I was delighted however, to receive it within four days.
Parcel tracking worked a dream too as I was easily able to have my part diverted to a safe place as I was out.
This is only the second time I’ve had to use this company but as before, customer service is excellent and reliable.

12 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Daniel,
Thank you for providing us with a 5 star review. We are happy to have been of service and delighted that you rapidly received the part you required.

Noté 5 sur 5 étoiles

Excellent service

The engineer was on time, had the right parts and my ovens doors were fixed in a matter of minutes.
Very efficient

9 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Debbiec,
Thank you for taking the time to leave a review. We pride ourselves in delivering outstanding service to our customers so this is great to hear.

Noté 5 sur 5 étoiles

Above and Beyond

Above and Beyond….

A couple of weeks before Christmas the door to our fridge freezer compartment wouldn’t close. Bit of plastic had fractured. Bother. Rang Mark Stone up and quickly got a replacement sent.
Couldn’t fit it meself. Got a man. He broke the compartment door!! Christmas looming. Wife decidedly not pleased.
Rang Mark again. Could you pl send us a new door and while your at it could you attach the handle to close it. Sorry. Can’t do that they are dispatched from the warehouse in two separate bits. This was about 3:30.

Staggered to receive bits next morning before my breakfast. Imagine absolute delight when parcel contained handle already fitted.
Decidedly service above and beyond our expectations.
New door fitted no problem.
Wife happy.
Well done.

17 décembre 2023
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear M Shellens,
Thank you for ordering your parts with Repairtech Services and for taking the time to leave a 5* review. We are happy to hear that Mark was of great assistance and that the parts were delivered quickly. We will be sure to pass on you comments.

Noté 5 sur 5 étoiles

They provided a replacement oven…

They provided a replacement oven element for my 19 year old Rangemaster Ceramic Cooker. Which arrived within in about 10 days of my order, it had not been in stock, I had not expected it to arrive for another 20 days. I installed the element myself and it worked. So very pleased with the service provided.

18 janvier 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Alex Smitton,
Many thanks for taking the time to share your feedback. We are delighted that you received the part much sooner than expected and are happy to have been of service.

Noté 5 sur 5 étoiles

Engineer arrived early and diagnosed…

Engineer arrived early and diagnosed fault immediately.
Spare part available on van and fitted,
Engineer efficient and friendly.
Excellent service. Would recommend to anyone.

7 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Mr Payne,
Thank you for taking the time to leave a review. We are delighted to hear of the excellent service provided. Feedback is shared with our Engineers who love seeing such positivity of their attendance.

Noté 5 sur 5 étoiles

Paul Beggs cooker repairs

Just had my range cooker repaired by Paul Beggs,, can highly recommend him he did a great job, cookers like new again, lovely guy. from Sheila Hawkins

8 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Mr & Mrs Hawkins,
We are grateful that you took the time out to leave us a review and are happy to know that you found Paul's service 5 star.

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish.
Mark (who took my call) and Paul (the engineer) were very friendly and explained the whole process.

Thanks to all.

7 février 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Jez Hope,
Thank you for taking time to leave us a 5* review. We will be sure to pass on your kind words to both Mark and Paul.

Noté 5 sur 5 étoiles

Top job

Our engineer (Paul) was punctual very friendly and kept us informed of the work he was doing, did a great job of clearing up when he'd finished

31 janvier 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Mark,
Many thanks for taking the time to share your feedback. We are glad to hear you received a 5 star service.

Noté 5 sur 5 étoiles

Top Service

I'm writing this on behalf of an elderly friend Robin Bromley who recently used this company. At 79 Robin struggles to use the internet and ask me to help to pass on just how happy he was with some recent work that was done to his AGA. The operative was polite and carried out his work to a high standard ensuring the appliance worked better than it has done for many years
Mr Bromley would have no hesitation in using this company again in the future

29 janvier 2024
Avis spontané
Logo de Repairtech Services (UK)

Réponse de Repairtech Services (UK)

Dear Mr Gibson,
Thank you for taking the time to leave a review on behalf of Mr Bromley. We are delighted to hear of the 5* service provided. We will share this with the engineer and let them know to keep up the amazing work.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus