I ordered two mixer coaster combos in May 2026 for Fathers Day gifts. I received one coaster set and one mixer glass which should have been two at $94.99 each. When reached out to customer service, I... Voir plus
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The worst vendor I've ever seen. Ordered bottles for several clients as gifts using many different vendors. All but the reservebar order showed up smoothly. Been four weeks, tracking shows nothing. Cu... Voir plus
Ordered 7 bottles in good faith, only 4 were delivered, EM from them saying everything has been delivered, link to CS if there is a problem and 4 requests later for the missing 3 bottles have been una... Voir plus
Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret. You have to get to the webpage to sign up babes, we kno... Voir plus
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À propos de l'entreprise
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Buy premium liquor and wine for any occasion. Gift a custom engraved bottle of bourbon, scotch, whiskey, tequila, wine and more. Good Spirits. Delivered.
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*Partially* Delivered
Delivered today, glad to receive.
Edit. One of the items I received was not the item I had ordered. Between ReserveBar, myself and the secondary vender a solution is in process.
Looking forward to receiving an update.
10 juillet 2023
Avis spontané
Réponse de ReserveBar
Hi Eugene, thank you for sharing! We are thrilled to hear that you received your order, cheers!
Fast and easy
It was very easy to order and the Sassenach Gin arrived quickly.
20 juin 2023
Avis spontané
Réponse de ReserveBar
Hi Beatrice, thank you so much for sharing your experience! We are so glad to hear that your Sassenach Gin arrived quickly.
Fast efficient
4 juillet 2023
Avis spontané
Réponse de ReserveBar
Thank you so much for sharing! We are thrilled to hear that you find our service fast and efficient, cheers!
…customer service
Hard to get in touch with anyone about the order and when I did couldn’t get a straight answer about when and if it would ship.
6 juin 2023
Avis spontané
Partial Order Received -
I received the June 16 Order, 1686922920525 I am still waiting on the May 17 Order, 1684331525304, the ANGEL'S ENVY Finished Rye Whiskey HAS NOT BEEN DELIVERED. I am told it is out of stock, and yet it is available on ReserveBar but at a higher cost. This a bait and switch to get higher prices.
7 juillet 2023
Avis spontané
I was grateful for the selection and…
I was grateful for the selection and timing in which I received my
Product.
27 juin 2023
Avis spontané
Réponse de ReserveBar
Hi Joshua, that is wonderful to hear. Thank you for sharing your experience!
Timely shipping with no mishaps
Timely shipping with no mishaps. Superior product & service.
20 juin 2023
Avis spontané
Réponse de ReserveBar
Hi JoDee, thank you for sharing! We are thrilled to hear about your experience!
Website easy to use.
6 juillet 2023
Avis spontané
Réponse de ReserveBar
Hi Sandy, we appreciate your kind feedback! Thank you!
They will absolutely flood your inbox for nothing
Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret. You have to get to the webpage to sign up babes, we know you're here. Nobody wants to have to immediately unsubscribe from something, that's just obnoxious. Also the discount offer could have the order minimum in a spot where people are actually going to see it. I may have been inclined to order more if it had been front and center, but instead it felt kinda rug yank-y so I don't think I will be a frequent customer if I use this service again at all.
The whisky is good though.
5 juin 2023
Avis spontané
Réponse de ReserveBar
Hi Maggie, thank you so much for sharing! We appreciate your feedback, cheers!
Thankful for the item, disappointed in shipping time promised
I had thought it was supposed to be two day shipping, i had ordered well ahead of time and was expecting my order before father's day as this was a special, sentimental gift, and I didn't receive it till a week after expedited arrival. Otherwise I am overall happy with the purchase.
14 juin 2023
Avis spontané
Réponse de ReserveBar
Hi Erin, thank you for sharing your feedback with us! I am so sorry that your father's day gift did not arrive in time. That is never what we want for any of our customers. While many packages are delivered within a few business days, some can take a bit longer. I apologize for that. Please know that we are always working to improve the customer experience.
Excellent product and good delivery
Excellent product and good delivery. Thanks!
29 juin 2023
Avis spontané
Réponse de ReserveBar
Hi Sharon, thank you for sharing! We are so happy to hear about your good experience, cheers!
Delivered two days before the estimate…
Delivered two days before the estimate given at time of purchase.
28 juin 2023
Avis spontané
Réponse de ReserveBar
Hi Jennifer, thank you for sharing! We are so happy to hear that your order arrived two days ahead of schedule.
Received different product than what was promised
Sent different bottle than was promised.
5 juillet 2023
Avis spontané
Réponse de ReserveBar
Hi Justin, I am so sorry that the bottle you received is different than what you purchased with us! That is never what we want for any of our customers. If you have not, please reach out to our customer experience team via email at customerhelp@reservebar.com or by text, 917-633-6332, and we will be happy to assist correcting this error.
Great service
It was quick and easy to order and pay. Web site was easy to use
16 juin 2023
Avis spontané
Réponse de ReserveBar
Hi Cheryl, thank you for the kind feedback! We are so happy to hear that our service was easy to access and use. Cheers!
Fast response and quick delivery .
29 juin 2023
Avis spontané
Réponse de ReserveBar
Thank you for the kind feedback!
Réponse de ReserveBar
Hi Debi, thank you for letting us know! We are thrilled to hear that your husband loves their gift!
I purchased a gift for my Dad
I purchased a gift for my Dad. He received it in good condition and on time. It may have been user error but I didn’t see a gift option on the site which would be a great addition
7 juin 2023
Avis spontané
Réponse de ReserveBar
Hi Lora, thank you for your feedback! We are thrilled to hear that your Dad received their gift. At check out, our system does ask if an order is a gift. However, we have made recent changes to make the gift option more prominent at check out. Cheers!
Fantastic Customer Service
The ReserveBar team is always so helpful and a pleasure to work with.
12 juin 2023
I made an order Months ago
I made an order Months ago, and never received my order. A few days ago i received a email saying that my order was received and they will charge my card $1,854.34. I was told that this site was a scam i should have listen. Either they never sent my order and trying to scam me out my money or it was sent to the wrong address.
25 juin 2023
Avis spontané
Réponse de ReserveBar
Hi Lee, I am so sorry for your experience with us! That is never what we want for any of our customers. If you have not already done so, please email our Customer Experience Team at customerhelp@reservebar.com or text us at 917-633-6332 so that our team can investigate your order and work to resolve the issue as soon as possible.
Customer service sucks overpriced for…
Customer service a no go overpriced for this terrible service. They want to text and text zero answers non existent service. Then you call and due to high call volume you must Text and hung up
16 juin 2023
Avis spontané
Réponse de ReserveBar
Hi Courtney, thank you for sharing your experience! I am so sorry for the delays and difficulty in connecting with our Customer Experience Team. I completely understand your frustration. Please know that texting is currently the quickest way to contact us and that we are continuously working to improve our communication methods.
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