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TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Resi have been incredible. We are doing a 4 metre single story extension, stripping the existing property back to brick before running tons and well as making facade changes. We hired Resi just a... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Only in the initial stages. Preliminary plans drawn up. Drain survey by DynoRod (recommended by Resi) not good, no knowledge of work required, came with inadequate equipment and couldn’t find the dra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Resi were fantastic from start to finish! Ted, Sam and Anesa were all attentive, quick to respond, and always provided guidance and support. It made the process stress free, efficient and actua... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We have had an excellent service so far from Resi and the entire team. We have been given a great support from the team explining each step of process and providing the right support and tools. Very p... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Architecte
  2. aussi dans
  3. Agence d'architecture
  4. Concepteur en architecture

Informations provenant de diverses sources externes

Resi provide the advice and architectural drawings you need to get your extension, refurbishment or new development project started.


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4,5

Excellent

TrustScore 4.5 sur 5

728 avis

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A répondu à 83 % de ses avis négatifs

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4,5

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70 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Lovely experience

Amelia came on Friday to survey our property. She was super friendly, explained everything clearly and wasn't bothered when I kept accidently getting in the way!

16 février 2024
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Réponse de Resi

Thank you Cameron for your feedback on Amelia from our survey team, our team are pretty adept at working around our clients!

Noté 5 sur 5 étoiles

Great support

Hafsa Meha at Resi has been consistently helpful and encouraging whilst assisting me in finding a builder . She has a very friendly manner and very encouraging when I was having a few mind block days . Thank you Hafsa

19 février 2024
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Réponse de Resi

Many thanks Ayesha for your kind words, we're really pleased we've been able to assist you in your journey to find the right builder for your project. We hope we're able to work with you into the final stages of your build.

Noté 5 sur 5 étoiles

House survey

Amelia came to conduct the survey she was polite, professional and communicative . All went according to schedule even with a couple of challenges with the weather

13 février 2024
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Réponse de Resi

Thank you for your kind feedback about Amelia in our surveying team. We all look forward to working with you on your forthcoming project.

Noté 5 sur 5 étoiles

Very organized and on time

Very organized and on time .
Helpful communications .

8 février 2024
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Réponse de Resi

Thank you for your wonderful feedback! We appreciate you taking the time to leave this comment.

Noté 5 sur 5 étoiles

Expirence so far has been great Tomi…

Expirence so far has been great Tomi Akinyemi , Heather MacAulay and Mark (design) have all been proffesional would absolutely recommend

10 février 2024
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Réponse de Resi

This is fantastic to hear Valerie- thank you, I have passed on all your comments to Tomi, Heather, Mark and the wider Resi team.

Noté 5 sur 5 étoiles

I have been incredibly happy with the…

I have been incredibly happy with the work quality and support I've received with RESI. I wasn't sure what to expect exactly, but they over delivered. Always responsive and always quick turnarounds. Thanks Karamii, Louice, and the rest of the team.

9 février 2024
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Réponse de Resi

Thank you so much, KK, for your brilliant review. It's so great to hear the team "over-delivered" for your project. We're excited to work with you on the next steps of your build!

Noté 5 sur 5 étoiles

Resi scores a Hattrick!!!

I have been working with Resi alongside Alberto, Callum, Richard & Nick, over six or so months to seek planning permission to develop existing services for vulnerable women.

I have been so impressed by their commitment, sensitivity towards our services and the exceptionally high standard of their work. Communication has been excellent throughout. We've scored a Hattrick and planning permission has been granted across all boroughs applied to!

8 février 2024
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Réponse de Resi

Thank you, Caroline, for taking the time to leave such a wonderful review.

We're delighted to have supported your incredibly important project.

Noté 5 sur 5 étoiles

Having a company take all the legal…

Having a company take all the legal side and design options of any potential home improvement has been most welcome. Resi have in my opinion have exceeded my expectations.

8 février 2024
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Réponse de Resi

Thank you for your brilliant review Dennis, we're of course delighted to have exceeded your expectations. Thank you again!

Noté 5 sur 5 étoiles

Measured Survey

As part of our journey with Resi we were required to have a Measured Survey. This was carried out by Amelia who advised us of the process as she carried out the survey. She was very communicative and respectful with us and carried out her work very professionally. The end result was amazing and we are sure this will be of great help to her colleagues as we move forward with our plans.

29 janvier 2024
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Réponse de Resi

Thank you for your kind feedback about Amelia in our surveying team. We all look forward to working with you on your forthcoming project.

Noté 5 sur 5 étoiles

This is my second experience on a…

This is my second experience on a project with Resi and so far it is just as good as the first. I have been working with Esmerald at the concept stage and he has been consistently prompt with his work on my design and his responses, as well as helpful and knowledgeable.

2 février 2024
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Réponse de Resi

It's absolutely brilliant to hear such strong feedback from a customer who has done not one, but two Resi projects. We appreciate your kind words, and will pass on your good thoughts to Esmerald in our design team.

Noté 5 sur 5 étoiles

Alysha is outstanding

Staff at Resi were generally helpful. However, there is a particular staff Alysha who was supper nice and helpful.

Alysha made my journey with Resi effortless and enjoyable. She was very polite always responsive and ready to assist. She checked up on me almost every week with a phone call to see if i had any question or clarifications about the Project whilst assisting with suggestions. Alysha's conduct has clearly left a positive impression on Resi's performance and competence in their service delivery.

15 novembre 2023
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Réponse de Resi

Thank you, Victoria, for taking the time to share some really fantastic feedback about Resi, and Alysha in our Account Management team. We look forward to working with you!

Noté 5 sur 5 étoiles

Great Experience with Andrew and Building Regs

We appointed Resi to work on the plans for our ground floor extension: we'd had designs initially created in 2020, but paused the project due to budget. Once we restarted the project, we needed plans updated to reflect a change of materials and consider other adjustments needed.
Here I will mention that I wasn't initially thrilled with Resi - the first stage of the project with them was a little confused, and I'd recommend anyone using them in a similar situation to be very clear about the initial brief: there was some miscommunication in the early stages and misunderstanding about what was required and expected, which seemed to occur as the project was briefed between teams. I doubt this issue occurs if you're using Resi from the start, but do ensure you're clear on what each stage entails if you're working on a similar project.
However, I am still happy to offer five stars as I have had such a fantastic experience with Andrew Sutherland, who created our plans for the building regulations stage. Andrew is incredibly knowledgable and I have found his insight and expertise invaluable as he's worked on our project: one element that I found most useful is that I predominantly worked directly with Andrew and at each stage he's taken time to explain any elements I was unsure about or needed guidance on. He created the plans, alongside his team, efficiently and was happy to work in a collaborative way with other parties involved. Thank you Andrew!

8 janvier 2024
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Réponse de Resi

Thank you, Lucy, for your honest feedback.

Sometimes there are hiccups in the process to design and build your dream project. I'm really sorry that you didn't get the clarity on your initial brief. I've spent some time with the design team and our sales consultants to see where we dropped the ball on this- we always review and take key learnings from client feedback where they've not been happy with the Resi journey.

I am however, delighted to hear that we turned around your initial feedback into a positive. Your comments on Andrew in our Building Regulations team are fantastic and we have shared these with him,

Thank you again for your honest feedback.

Noté 5 sur 5 étoiles

Very good experience with Resi

Very good experience with Resi overall. We have now gone through the whole cycle from initial brief to completed build. Special thanks to Andrew Sutherland on the buildings regs side, who was immensely helpful and responsive.

26 janvier 2024
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Réponse de Resi

Thank you, Michael, we appreciate your review and feedback!

Noté 5 sur 5 étoiles

Tomi was excellent

Tomi arrived yesterday bang on time to do our survey in preparation for our plans. She was very pleasant and seemed to know her stuff ! Looking forward to the next stage!

24 janvier 2024
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Réponse de Resi

Thank you, James, for your review. We've passed your feedback on to Tomi and all look forward to seeing your project unfold!

Noté 5 sur 5 étoiles

Loft conversion - bringing project brief to life

Great advice from Alberto on the design concept call. Helped to bring my project brief to life while being realistic about what was and was not feasible. Came out of the session with a really clear understanding of next steps and the art of the possible. Many thanks

24 janvier 2024
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Réponse de Resi

Thank you for your feedback, we appreciate it!

Noté 5 sur 5 étoiles

Exceptional journey so far!

We’re just about to sign off on the concept phase. Our architect Esmerald has been absolutely fantastic! Really listened to what we wanted and has brought us a step closer to our dream home! Couldn’t recommend him more! Amazing experience!!

24 janvier 2024
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Réponse de Resi

Thanks Natalie- it's so wonderful to hear customers say they're closer to making their dream a reality. Every Resi customer deserves a happy home, and I'm so pleased Esmerald has made that dream a possibility.

Noté 5 sur 5 étoiles

Successful planning permission for loft conversion

I just received approval for the planning permission for my loft conversion and the process is so smooth and quick. Resi's team is so amazing and professional. They came up with the design based on my requirements and prepared all the application materials so quickly within 2-3 weeks and the materials are so professional, detailed and nice that the approval is granted <1.5 months without any further additional amendment. It is really challenging in this conservation area. The architect Alberto and his team have done a fantastic job. We also want to specially thank you Laura and she was so nice and patient to wait and follow up with us tirelessly for about a year before we can start and make this application. Thanks also Ted and others for your support. Your team and company is really impressive!

22 janvier 2024
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Réponse de Resi

Thank you so much, Tsz! We're so proud of the work our team produce, and are especially proud of our time to approval and making projects a reality for our customers. We wish you lots of luck with the next phase of your project!

Noté 5 sur 5 étoiles

I was given a set of Resi drawings to…

I was given a set of Resi drawings to price a job with
The office reception staff have been so poilte in passing me through to Mr Andrew Sutherland in a very short space of time.
Andrew has been very helpful in providing the necessary responses with high speed. We have been working on some challenging drainage issues where the location and material of the pipes was unknown. This has enabled us to press on with out causing any interruption to the work program. Thank you to the team Graham

22 janvier 2024
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Réponse de Resi

Thank you very much Graham for your feedback. It's brilliant to see positive reviews from Resi customers, but to have comments from other third parties who work with our clients, is even better.

Noté 5 sur 5 étoiles

Great architectural service

The service we have received with Resi has been nothing short of excellent. Our entire design team (James, Alex, and Esmerald) have made this process so easy (especially as we are first-timers), our brief has been well-understood and carried out and the constant advice and information has been fantastic. I would highly recommend Resi to anyone who is looking for a smooth and professional process!

22 janvier 2024
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Réponse de Resi

Thanks Charlotte for your kind words. We're chuffed to hear you felt our service was smooth and professional- we know our clients get one shot at making their dream home a reality, and so it's brilliant to read how happy you have been with our service.

Noté 5 sur 5 étoiles

Professional!

I had the pleasure of working with Zara and Hafsa to do with my projects from RESI and I can only leave a positive review. The partnership was outstanding and the service was simply excepsional. I was always able to count on their professional apporach to any queries or questions of mine.
I can not recommend them enough.

Zibi

18 janvier 2024
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Réponse de Resi

We're incredibly pleased to see this review from one of our Connect contractors. We're delighted to be able to work with you and look forward to many more projects completed and happy customers in the future. Thank you!

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