Resume Writing Group Avis 

239
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience was great, the company as a whole really works with you, to make sure your resume represents you in the best way possible. I worked with a patient, kind, understanding writer by the na... Voir plus

Noté 1 sur 5 étoiles

They guarantee you will find a job within 45 days of using the resume they write for you, and then when you don't find that job using their resume, they ghost you. I've left them numerous emails and p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you for taking the time to put together such a polished and professional resume and for bringing my LinkedIn page up to date. I truly appreciate your attention to detail and the way you highligh... Voir plus

Noté 5 sur 5 étoiles

Positive experience and the resume final quality resuscitated hope that I can be hire at the best career opportunity that I searched for a long time. In the beginning, it can be a little concern beca... Voir plus

À propos de l'entreprise

  1. Institution éducative
  2. Association ou organisation

Écrit par l'entreprise

Our resume writing services have won clients jobs with thousands of organizations. We also offer customized cover letters and highly effective post-interview follow-up letters.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

239 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(239)

44 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Trustworthy

Trustworthy, of Great Help, Support, and Timing;

Thank You !

Peter

17 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

HORRIBLE COMPANY

HORRIBLE COMPANY. They do not treat you like a paying client and work with you. They are generic and have horrible customer service. You need to stay on top of them

EDIT: I didn’t know they didn’t receive the resume because no one contacted me. I write full details and attached a resume and cover letter so clearly their website is unreliable. And their customer service is horrible considering no one followed up after days of me patiently waiting. I also asked several questions before paying for the service and not once was informed all communications would be done via their website. They are not a company that works directly with the client. When my concerns were raised, I was told I need to be accountable for not checking their website because they sent me a “live chat.” Anyone who has ever worked with clients, knows to take ownership for THEIR part and the confusion THEY caused and then promise to deliver as oppose to assigning blame. This is not a company that works closely or directly with their clients. And prior to me paying for the services, Ryan was emailing me and calling me constantly. After I paid for the service, they put my account on hold and just waited for me to realize and somehow know all communication will be done through the website. They don’t care once they make the sale

19 mars 2025
Avis spontané
Logo de Resume Writing Group

Réponse de Resume Writing Group

We endeavor to please every customer; however, we never even got to the resume writing stage with this customer. Rosanna was given a full refund prior to any work being done and was told that our service would not be the best fit for her.

She was asked to use a different company because after we requested that she provide her employment information, she proceeded to threaten to sue our company, dispute the transaction, and then proceeded to berate our customer service staff, telling us that we're a "horrible corporate company who provides sh*t service"

Unfortunately, you simply can't please everyone, and we recommend reading this customer's other reviews to learn more about her opinions - it seems like every company she interacts with is "horrible" to her.

Noté 5 sur 5 étoiles

Indeed doesn't cut it anymore!

The job markets these days are wild. This I knew. So, when I went looking for a resume building service, I knew I wanted something that would give me any edge to stand out. Cue Resume Writing Group. They took my wants and needs and built me a beautiful resume. At the time I didn't know it but fast forward a year or so and I was in an office position, where I was put in charge of hiring, off of indeed. Let me tell you, Indeed resumes just don't cut it. After looking at literally thousands of resumes and learning how they look to employers (me in this case) I figured out very quickly why my old indeed resume wasn't getting me the jobs I wanted. With this new knowledge, I know beyond a shadow of a doubt that having a resume professionally tailored will not only help applicants stand out more it will make them look more professional as well! The resume writing group gave me quick and solid service, not to mention follow up service a year later! I have nothing but good things to say and we all need that extra help these days. It is absolutely worth the cost.

3 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

1st time using a resume writing service…

1st time using a resume writing service and it's been great. Searched a few services and found this to be the best. Called and listened to everything I said about my previous jobs and added my past job as I described it. Also added a cover letter which was great and I've never had one before so was excited about that also. Recommended this group to a few other's from the company that let us go so hoping they get in contact soon. Loved it so much and decided to have you also revamp my LinkedIn profile so did that also. I appreciate Ryan for contacting me and listening and having the team produce and resume like I've never had before. Thanks again for everything.

4 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Don't let a quick return call fool you

I generally don't write reviews but I was so unhappy with the service I received I had to write this in hopes that it saves someone else $200.

The only good part about my experience was that I called them, and even though I didn't leave a message, I received a return call quickly. I discussed what I was looking for (combining 2 resumes into 1) and was told they could do that. Well they did but it was subpar. Only only real work they did was formatting my resume, and not doing much with the content. It actually feels like they just ran it through ChapGPT b/c the resume they gave me is not better than what I provided to them.

I called both numbers and both numbers appeared to be disconnected. I chatted them via their website and was told I could only communicate with them via their website, and they could not call me back. I sent messages through their portal, with specific questions. They questions weren't answered / there was no discussion, they performed simple updates and set it back to me. I'm so frustrated with their service, or lack thereof.

My recommendation: find another company, especially at their rates.

1 février 2025
Avis spontané
Logo de Resume Writing Group

Réponse de Resume Writing Group

We were very sorry to receive this customer's review because we always strive to provide the best possible service to this customer.

Here is an overview of the situation:
- We spoke with the customer and provided a comprehensive overhaul of her existing resume. This overhaul was done by a real writer, based in the US, with 20+ years of writing experience. In the overhaul, we fixed numerous issues with styling, formatting, grammatical errors, typographical issues, and countless other problems.
- The new resume was provided on the 22nd. We then didn't hear from Tyesha for two weeks. After two weeks, Tyesha called us again. We tried calling Tyesha back but apparently we called the wrong phone number (it was the number we had on the account for Tyesha, but must've been listed correctly - this is certainly an issue we're very sorry for as I think a lot of this could've been solved during that call.) At the same time, Tyesha interacted with us on our live chat and said she wanted some changes to the resume. We advised her that the best way to get changes is to send her writer a message with the requested revisions.
-Tyesha sent her writer the requested changes, and her writer promptly made the adjustments for her and sent back a revised version on 02/11/2025. At that point, we assumed everything was okay until we received this one-star review on 02/25/2025. We then called Tyesha again to try to understand the situation. At that time, we offered a partial-refund to Tyesha, which she refused, and made another set of revisions - even though she was beyond our 30-day free revision period at that point.

Regarding Tyesha's comments about our phone numbers not working, we receive daily calls from customers and all of our phone numbers work just fine. 1-800-466-3076

With our company, our customer service staff is based entirely in the US, we don't use any automated bots to answer our phones, and we try to approach every situation with a personal touch. Our commitment is that no matter what the situation is, we'll do our utmost to try to make it right and ensure every customer receives a top-notch resume that was significantly better than their original.

Noté 5 sur 5 étoiles

Excellent work on my resume!

Excellent work on my resume! I was very impressed with the wording and attention to detail. Steve had written my husband's resume a couple of weeks ago and we loved his so much that we signed up with Steve again to write mine! I know I won't have any trouble finding a job with this resume! Thank you!

30 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Don't use this company

Don't use this company! I could not find a way to cancel this subscription, and I never agreed to have this company bill my credit card monthly. I needed a one-time service. I could have used AI and received cheaper and better results. I finally reported the billing as fraud and complained to the BBB.

1 février 2025
Avis spontané
Logo de Resume Writing Group

Réponse de Resume Writing Group

Unfortunately, this is one of those situations where literally not one word of this review is accurate:

1. The customer agreed in writing to our subscription that renews once every six months for $39.95. This agreement is time-stamped with the customer's original purchase date along with her personal IP address matching her physical location and device ID.

2. The customer HASN'T EVEN BEEN CHARGED for the subscription. The subscription isn't set to renew for another ten days. We sent the customer three separate reminder emails letting her know that the subscription is going to renew. Each of those reminder emails has a direct link to cancel the subscription. Rather than following the extremely basic instructions in those emails, the customer instead replied to one of the emails TODAY asking us to cancel the subscription. The same day, we responded to her and let her know the subscription has been cancelled.

3. From there, we called the customer and tried to explain to her over the phone that we had cancelled the subscription and that she HADN'T BEEN CHARGED. Instead of listening, she proceeded to hang up on us.

So, to sum up the situation, the customer is writing 1-star reviews, contacting her bank, and complaining to the BBB over something she signed up for and that she hasn't even been charged for after we made every possible effort to handle the situation for her expeditiously and courteously.

I know this will come as a big shock to everyone reading this review, but if you look at Teri's other reviews, you'll notice that she seems to run into this same problem quite often with other companies as well. Maybe, she should stop signing up for subscriptions if she doesn't want them, and read the basic instructions required to cancel those subscriptions before they renew...

Noté 1 sur 5 étoiles

Do not recommend

The person that wrote my resume had no concept of what a mortgage closer is. They used sensationalized verbage such as "Spearheaded audits...", I did not spearhead anything in that particular role, and added a skill set I used at only 1 job to every job list on my resume. Again no concept of what a mortgage closer does. It was a complete waste of $150 and I have to now write my own resume. Do not recommend.

30 octobre 2024
Avis spontané
Logo de Resume Writing Group

Réponse de Resume Writing Group

We were sorry to read this review from the client. With every order, we include free unlimited revisions for 30 days, when the client received her resume, she asked for one revision that we promptly made. However, she never mentioned to us at any point that she didn't like the word "spearheaded" in her resume. If we had known that - or - if the client had asked us to change it, we would of course have changed that for her.

We also don't understand her comments about her writer having no concept of what a mortgage closer does. The writer on her project actually specializes in resumes for the lending industry and has successfully written hundreds of resumes for every level within the mortgage process.

With every customer, we go above and beyond to try to ensure each person has a satisfactory experience. To do this, we need to know if there is a problem. If the goal is to get a great resume, we encourage anyone who has a concern or needs assistance to reach out to us so that we can try to help.

At Resume Writing Group, we use entirely in-house, USA-based writers to craft every single resume. Additionally, our customer service staff is entirely based in the USA, and we are available via phone, email, live chat, and ticket support.

Noté 5 sur 5 étoiles

Update Resume

I highly recommend this service for a professional resume review. They are reasonably priced, responsive, have quality Writers and will make your resume shine.
Shelly G.

7 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Working with the team on my resume was…

Working with the team on my resume was simple. I was surprised how fast and knowledgeable they were. After getting my new resume back, I started getting way more interview requests than befor. Now I just got a great job offer!!!

5 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Scammers Making Unauthorized Charges to My Credit Card This company has been charging $9.95…

This company has been charging $9.95 monthly to my credit card without me ever giving them authorization for such. Very sneaky scammer!!! I provided them my credit card for a one time fee for a service ONLY! Why would I need to have them charge me $9.95 to my credit card months after I received from them the completed service of rewriting my resume (which by the way was a joke! They even removed my LinkedIn address from my resume and I had to enter it myself later on when I realized they had done this without reviewing with me first - which resume writing company does that?!?!?).

5 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Not as transparent up front


On February 7th, 2024, I spoke to a representative named Ryan from Resume Writing Group. I was drawn to their services primarily because of their advertised money back guarantee. During our conversation, I emphasized the importance of having a science-based resume tailored to my chemistry degree, as well as ensuring compatibility with Applicant Tracking Systems (ATS).

Ryan assured me that their resume writers were capable of crafting a strong, industry-standard science-based resume. He also outlined the terms of their money back guarantee, stating that I would need to diligently apply for job postings and provide proof of application for a refund. I specifically asked for clarification on what proof would be required, and Ryan stated that automated emails confirming I applied would suffice.

Feeling reassured by our conversation and the company's guarantee, I decided to proceed with Resume Writing Group. On February 9th, 2024, I received a voicemail from Ryan following up with me about my decision. I still called other resume services just to be sure. after carefully reviewing my notes and gathering all necessary information, I initiated the resume writing process through their website.

However, my experience with Resume Writing Group fell short of expectations. Despite providing detailed instructions and emphasizing the need for a science-based resume, the final product did not meet industry standards. I had conversation with the writer Rita to make it as good as possible and even informed Ryan through the portal I wasn’t as confident in the resume being up to standard for science. Furthermore, the resume did not get me any interview in the allotted timeframe.

When I reached out to Resume Writing Group to request a refund as per their money back guarantee, they refused to honor it, citing insufficient proof of job applications. I was informed that I will need in addition to applying for resumes online, fax and mail certify 40 resumes to each job. I did read this once I had paid for my services, and I was sent the “how to properly market your resume” this however was not stated on the initial website on the homepage nor was it relay in the phone consultation with Ryan. I asked for my call to be pulled and listened to with me. Despite this, Resume Writing Group failed to acknowledge my efforts and adhere to their guarantee I was verbally told. My expertise is forensic science and crime labs do not have fax numbers and incoming mail that the get. I also would not have paid for Resume Writing Group because as I stated to them that would have been an added financial burden on top of the 269.00. That would also defeat the purpose of hiring a resume service that states they will build a resume that is ATS compatible if I need to send a fax or certified mail to them in order to be eligible for a refund.

This experience has left me feeling misled and frustrated with Resume Writing Group's lack of accountability. I believe their money back guarantee policy is deceptive and fails to deliver on its promises.

7 février 2024
Avis spontané
Logo de Resume Writing Group

Réponse de Resume Writing Group

We were sorry to read this review as the goal of our service is to be as transparent as possible with our customers. Furthermore, we strive to provide top-notch service in every situation. Unfortunately, it isn't always possible for every single client out of the thousands who use our service to get hired.

With that being said, the terms of our guarantee are posted at the bottom of our website, on our checkout page, at the bottom of all of our emails, in client accounts, and we even send a YouTube video explaining what is needed to be eligible. The issue in this particular instance was not that Kristen didn't provide the right proof of the positions she applied to - it was that she didn't provide ANY proof that she applied to even a single position.

We would offer to help the client in a greater capacity, but she originally placed her order and received her resume in February. As it has been ten months since she ordered our service, we cannot issue a refund. We wish the client all the best with her career.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus