I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that? I will never shop from this company again even though they have great products. I will als... Voir plus
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Very expensive for the actual product I received shipping cost as much as purchase. Never again. After a response from Retail Resource, I will rate their customer service a five star. They h... Voir plus
L'entreprise a répondu
One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Imme... Voir plus
L'entreprise a répondu
The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
The extensive assortment of products for retail stores is the largest in the industry with over 6,000 unique items. From retail store fixtures, to mannequins, to display props and tags; Retail Resource has everything you need to merchandise your store. The products are designed with retailers in mind, with the goal of making the retail store environment more effective and pleasant for the consumer, thereby increasing foot traffic and store sales.
Coordonnées de contact
9555 Dry Fork Rd, 45030, Harrison, Etats-Unis
- 1-800-762-8186
- customercare@retailresource.com
- retailresource.com
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Love the immediate on line chat service!
Site is easy to use and shipments come quickly!

Réponse de Retail Resource
Very friendly staff
Friendly staff whenever I needed to call. Walked me through everything. Delivery was in a timely matter. Sent me what they had in stock while the rest of the same product was on back order. I will be ordering again through Retail Resource.

Réponse de Retail Resource
Great company
Customer service were great. I had trouble ordering my product on line & once I called them & explained what was going on, they helped right away. Unfortunately the item that I order did not work out & again customer service was great, no questions asked, they helped me return & refund my money. The lady who I talked to even help me looked for an item that would work.

Réponse de Retail Resource
great servie & quality
the item was great, it was a gift and she was extremely happy, had picture of it on FB the same day. great service & quality

Réponse de Retail Resource
Wonderful service!
Outstanding service and great products. I had to call in due to a credit card issue. The staff person could not have been more helpful. My order arrived in just 3 business days!

Réponse de Retail Resource
Rack Happy
The rack was easy to assemble, although the diagram and parts listed do need to be updated a bit. All the pieces were packaged well, nothing damaged.
Thank you.

Réponse de Retail Resource
Excellent service!
Katie Wedig has helped us immensely with finding the product we needed for our lab. She has been extremely helpful to us. She has gone the extra mile with our orders.

Réponse de Retail Resource
Great products!
The trays were very durable much better than we purchased from other companies very pleased with product.

Réponse de Retail Resource
Best Customer Service Ever!!
One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Immediately upon hearing I had a defective piece, I was offered a complete replacement. Best customer service I have ever encountered. Ever. The item I ordered is exactly what I wanted, exactly as it appeared on the website. It's perfect.

Réponse de Retail Resource
VERY PLEASED
Very pleased with product ordered. It performed exactly as described. Good quality. Delivery received in a timely manner. Order process was seamless. Chat session was informative - all questions answered to satisfaction. Pricing was good. Will definitely order from Retail Resource again. Highly recommend.

Réponse de Retail Resource

Réponse de Retail Resource
Great Service, great products
We got a catalog for Retail Resources as a misdelivery for another company. Before I passed it along, I took a look and realized I had been missing out. So, I ordered a few things and voila! I am impressed. Thanks.

Réponse de Retail Resource
Poor quality
The sales people were very nice. The quality of the product was very disappointing! I ordered 2 wrap tables and a shelving unit. The wrap tables were constructed of particle board and laminate. The directions were terrible and a piece broke when assembling it - I do not recommend this product. The rolling shelving unit is very nice, but the delivery company bent one of the supports. The shipping on the wrap counters was more than the cost of the product - it makes no sense. The shipping company that delivered the shelving unit, threw the product into the street, and that is what probably bent the support - I watched each company unload each item. Furthermore, I gave each shipping person, $20 gratuity. Poor delivery service and poor quality product. But the sale people were very nice at Retail Source. I do not recommend the products that I purchased.

Réponse de Retail Resource
Excellent
Staff were very helpful from start to finish. They knew the products and helped me understand my own needs.

Réponse de Retail Resource
Awesome customer service!!
1st package got lost by fedex. I reported it to company. They immediately wanted to make it right. I was willing to let fedex find it. But this company felt it was more important to get a new package out to me the next day. Great customer service.

Réponse de Retail Resource
Lighted birch tree
Great product- fast delivery- staff was excellent with their service

Réponse de Retail Resource
Very helpful, items shipped timely and w …
Very helpful, items shipped timely and when there was an issue, it was resolved quickly. I would recommend it them to other Hospitals.
I would also like to say Mary Herdeman was amazing.

Réponse de Retail Resource

Réponse de Retail Resource
Always Great!
I am always impressed with the terrific service that I receive when ordering from Retail Resource. Their prompt delivery and friendly customer service make it a pleasure to order form them.

Réponse de Retail Resource
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