Jag has been great during my search for a 'new' used Suzuki. He was super professional and a great communicator. I ended up finding my vehicle somewhere else, but I just had to leave a review because... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSuzuki Fareham, Newgate Lane, PO14 1AJ Fareham, Hampshire, GB
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Lisez les avis des autres
Very professional from the outset. Friendly, honest and great communication. Definitely a good experience for me and I genuinely feel that if I have any issues with the car, this dealership will do... Voir plus
L'entreprise a répondu
Had a really positive experience buying a Suzuki s cross here. The staff were friendly, knowledgeable, and made the whole process smooth and stress-free. Thanks to Richard who helped us decide on a ca... Voir plus
L'entreprise a répondu
A huge thank you to Robbie and Bill for making the whole process so easy. They were both incredibly kind, helpful, and professional, explained everything clearly, organised it all from start to finish... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Concessionnaire Hyundai
- Concessionnaire Skoda
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Coordonnées de contact
Suzuki Fareham, Newgate Lane, PO14 1AJ, Fareham, Hampshire, Royaume-Uni
- 01329 820 620
4,9
Excellent
295 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff efficient and transparent
Staff efficient and transparent, an honest car dealership.
20 septembre 2023
Réponse de Richmond Motor Group - Suzuki Fareham
Good morning, Jane. Thank you for your 5-star review. We're so pleased that you had an excellent car-buying experience.
Brilliant experience with Jag
Brilliant experience with Jag. Made the whole process really simple and explained everything so thoroughly
24 septembre 2023
Avis spontané
Réponse de Richmond Motor Group - Suzuki Fareham
Hi Beth. It's great to hear that you had a brilliant experience with Jag and he made the process really smooth for you! I will be sure to pass on your positive comments and wish you all the best in your new car 😊
Mo was very helpful and knowledgeable
Mo was very helpful and knowledgeable, made me feel conformable and wasn't pushy. My second Suzuki and probably not my last!
23 septembre 2023
Avis spontané
Réponse de Richmond Motor Group - Suzuki Fareham
Good Morning Stefan, It is great it hear you had a positive experience at our Suzuki Fareham branch with Mo and I will be sure to pass your kind words along. Enjoy your new ride! 😊
I have purchased a vehicle from fareham…
I have purchased a vehicle from fareham Suzuki with outstanding service and help from Mo, I have travelled from Birmingham for this vehicle and have felt really welcomed and supported by Mo in all of the process.Mo is a credit to your company very polite ,professional and can’t ask for a better service.Highly Recommend dealing with Mo and of course the dealership. Thankyou all very very Happy.
23 septembre 2023
Avis spontané
Réponse de Richmond Motor Group - Suzuki Fareham
Good Morning Ms Payne, thank you for taking the time to leave us such a lovely review and recommendation! We are over the moon you had such a positive experience at our Suzuki Fareham branch with Mo. He will be delighted to hear your kind words! Enjoy your new car! 😊
Jag was incredibly helpful
Jag was incredibly helpful, knowledgeable and friendly and made the whole process very easy. He is a credit to your Company. 20/10
17 août 2023
Avis spontané
Réponse de Richmond Motor Group - Suzuki Fareham
Hi Natalie. Thank you for your 5-star feedback. We're so glad that you were happy with the level of service Jag provided you and will be sure to pass on your kind words!
Jag made me feel comfortable from the…
Jag made me feel comfortable from the moment we sat down and there was no pressure to buy a car. He was very helpful and took the time to explain things and answer my questions. I would definitely recommend buying a car from Richmond Suzuki. Thank you Jag.
10 septembre 2023
Réponse de Richmond Motor Group - Suzuki Fareham
Good morning, Kevin. Thank you for your 5-star feedback. We're very happy to hear that Jag provided you with an excellent car-buying experience and will be sure to pass on your praises. Have a great day!
Friendly and helpful
Friendly and helpful. Very pleasant experience. Thank you.
15 septembre 2023
Avis spontané
Réponse de Richmond Motor Group - Suzuki Fareham
Good Afternoon Peter, thank you for the great review! It is brilliant to hear you had a 5-star experience at our Suzuki Fareham branch.
Very friendly and efficient salesman
Very friendly and efficient salesman. He answered all my questions and provided information on items that I should have asked about but forgot at the time.
Vehicle was prepared in first class condition.
Five stars all the way.
9 septembre 2023
Réponse de Richmond Motor Group - Suzuki Fareham
Good Afternoon Peter, It is brilliant to hear you had a five star experience at our Suzuki Fareham branch. Enjoy your new car!
5* from the moment we drove in
5* from the moment we drove in (in our old car) until the moment we drove out in our "new" car. Top service, excellent range of clean and tidy cars, smart and approachable staff. Mo was our sales advisor, he was very friendly and knowledgeable. Extremely happy with our new purchase, everything went smoothly.
6 septembre 2023
Réponse de Richmond Motor Group - Suzuki Fareham
Good Morning Miss Williams, wow its great to hear you had a 5-star experience at our Suzuki Fareham branch. I will be sure to pass your kind words along to Mo. Safe travels and enjoy your new ride!
No hard sell
No hard sell, listened to our requirements carefully, discussed options and great test drive. We felt it was our decision and absolutely no pressure
25 août 2023
Réponse de Richmond Motor Group - Suzuki Fareham
Good morning Tracy, thank you for taking the time to leave us a 5-star review. We're happy to hear you had a positive experience at our Suzuki Fareham branch, enjoy your new car!
I found Jag and his colleagues very…
I found Jag and his colleagues very helpful and was provided with plenty of relevant information
Jag was spot on on helping me choose just the right vehicle
6 septembre 2023
Avis spontané
Réponse de Richmond Motor Group - Suzuki Fareham
Good afternoon Diane, thank you for your 5-star review! It is great to hear that Jag and the team were able to provide you with excellent service at our Suzuki Fareham branch. Enjoy your new ride!
Decided on a car I liked
Decided on a car I liked. Was left to look at the vehicle and test drive without any pressure. Peter was friendly and helpful all the way through my experience. Car is great. Would buy from again. Thanks.
24 juin 2023
Réponse de Richmond Motor Group - Suzuki Fareham
Hi Ian, thank you for taking the time to leave this lovely review! We're delighted to learn of your high praise and that you love your new car! We wish you many happy miles ahead!
Well looked after
17 août 2023
Réponse de Richmond Motor Group - Suzuki Fareham
Hi Alison, we really appreciate your kind review!
My whole experience with Suzuki fareham…
My whole experience with Suzuki fareham has been 5 star, and especially with Jag, he was so helpful, but not pushy , very friendly and knowledgeable, a true professional, I would highly recommend buying your next car from here .
Thankyou Jag and Will .
18 août 2023
Avis spontané
Réponse de Richmond Motor Group - Suzuki Fareham
Hi Karen, hearing that Jag and Will provided you with such a fantastic experience is the best thing we could hope for! We're grateful for your positive feedback and look forward to seeing you again in the future!
Great service and very helpful.
14 août 2023
Avis spontané
Réponse de Richmond Motor Group - Suzuki Fareham
Good morning, John. Thank you for your 5-star feedback. We're glad to have been of service!
Jag was excellent
Jag was excellent, the service he supplied was brilliant. He was very knowledgeable in his subject of both the car and finance and confidently answered all questions. Overall this was an enjoyable experience.
13 août 2023
Avis spontané
Réponse de Richmond Motor Group - Suzuki Fareham
Good morning, Hannah. We're so glad that Jag provided you with brilliant service during your car-buying experience and you're very happy with the outcome. Thank you for this lovely review and have a good day!
No-pressure, informative, friendly and helpful car sales.
I popped in one weekend evening to test drive a used approved vehicle I had found on Autotrader, and Mo and Will couldn’t be more helpful. They were non-pushy and allowed me to test drive the car on my own and gave me a good 30minutes to enjoy the drive. The informative approach and no-pressure sales technique really works, they followed up with a phone call to give me details of the offers available on the purchase and gave me plenty of time to make up my mind. They had even reserved the car for me after I said I needed a little more time to get my ducks in order. I reserved the car with a small holding deposit and a the car was ready a week later. They even offered to have the wheels painted black free of charge which was an incredibly generous suggestion and sets the car’s style off brilliantly! I’m very impressed. The handover appointment went very smoothly and within 30minutes, I was driving away in my immaculate Mini. They even followed up with a phone call after 48hours of ownership to make sure I was enjoying the new car! Thank you Mo & Will at Suzuki, Richmond Motor Group, Fareham. I hope the aftersales is as high quality as I will endeavour to use their service in future. Thank you.
29 juillet 2023
Réponse de Richmond Motor Group - Suzuki Fareham
Good morning, Harry. Thank you for taking the time to leave such generous feedback regarding your car-buying experience with Mo & Will at our Fareham branch. We're delighted to hear about your wonderful experience and are so happy that you were impressed with everything and the service you received. We wish you many happy miles in your new Mini and look forward to welcoming you back to the dealership in the future!
Amazing friendly team
I have been very well looked after by Jag, who has been amazing in finding me the car that i wanted. He has been patient and understanding in my needs. Everyone is very friendly and helpful
28 juillet 2023
Avis spontané
Réponse de Richmond Motor Group - Suzuki Fareham
Hey Tina. Thank you for your wonderful 5-star feedback. We're so happy to know that you were well looked after by Jag and had an amazing car-buying experience!
Jag was very friendly
Jag was very friendly, helpful, polite & put us at ease.
25 juillet 2023
Avis spontané
Réponse de Richmond Motor Group - Suzuki Fareham
Hi John. Thank you for taking the time to share your 5-star feedback. We're very glad to hear you had a pleasant experience with Jag.
Jag provided a great service all round
Jag provided a great service all round, very friendly and efficient.
22 juillet 2023
Avis spontané
Réponse de Richmond Motor Group - Suzuki Fareham
Hi Mark. Thank you for your 5-star rating and kind words! I will be sure to pass the great review on to Jag. Have a good day.
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