Richmond Motor Group Avis 8 163

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently purchased a used i20 from Hyundai Guildford and couldn’t fault the experience. Everyone I spoke to was lovely, attentive and extremely helpful. I mainly dealt with Adrian who was great, ver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were welcomed into the showroom straight away by Nic, who made the whole process very easy. This was my first Motobility car and he explained how the scheme works, talked me through the best option... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Me and my wife arrived with an idea of what we wanted. We approached the sales team and were greeted by Nick - he was very polite, knowledgeable and patient. He was able to guide us to the car we want... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joey was amazing, he went above and beyond to help us get the car we love. He wasnt pushy like some car salesman can be. He was clear and understanding of our needs. His honesty was refreshing. He mad... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Prestataire de transport automobile privé
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Vendeur de voitures d'occasion

À propos de Richmond Motor Group

Écrit par l'entreprise

Visit Our Website >

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis and Chery.

We pride ourselves on stocking a vast range of quality vehicles; used cars through our Richmond Select programme, nearly new cars and cars directly from the manufacturers.

Whether it's helping to find the perfect Motability solution to suit all your driving needs, or whether you’re interested in expanding your business fleet with our brand new cars, we have teams of specialists to make sure you find exactly what you’re looking for.

Not only that, we have a team of motoring experts who offer comprehensive servicing for all makes of vehicles from our state-of-the-art workshops.

Contact Us >

Coordonnées de contact


4,8

Excellent

TrustScore 5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great range of cars - quick and simple

Was so quick and easy to buy a car! The team are super friendly and Ned was brilliant - he walked us through everything, making the whole experience so simple. So professional and would absolutely recommend to anyone.

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Zander Knox was extremely helpful

Zander Knox was extremely helpful, professional with a hint of cheekiness.

He was friendly and inviting which has made the whole process of getting a new car a joy to be apart of.

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience! Would definitely recommend to anyone wanting a Hyundai

I recently purchased a used i20 from Hyundai Guildford and couldn’t fault the experience. Everyone I spoke to was lovely, attentive and extremely helpful. I mainly dealt with Adrian who was great, very knowledgable and nothing was too much of an ask. He even spent time going through all the different buttons with me before I left and buffed out a scratch I had noticed too! The car itself is great (very smooth and easy to drive), and I can’t wait to use it regularly. Thank you to Adrian and the rest of the Hyundai Guildford team, I would definitely recommend coming here :)

21 avril 2026
Avis spontané
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We're delighted to hear about your positive experience purchasing your i20! It's great that our team was so helpful and attentive, especially regarding the assistance you received. We appreciate your recommendation and hope you enjoy your new car!

Noté 5 sur 5 étoiles

Richmond Hynudai - highly recomended

I’ve always bought my Audi’s in Portsmouth from Harwoods, but after a really disappointing experience both during the purchase and with the aftercare, I decided it was time for a change.

I’m so glad I made the move to Richmond Hyundai.

From start to finish, the experience has been exceptional. The car itself is fantastic, and the level of service and attention to detail has been far beyond what I’ve been used to in the past. Every interaction has felt professional, thoughtful, and genuinely customer-focused.

A special mention to OP, the sales executive, who has been incredible throughout – knowledgeable, responsive, and truly went above and beyond to make the whole process seamless.

Absolutely delighted with my decision to switch. Highly recommend Richmond Hyundai if you’re looking for a dealership that really delivers on both product and service.

21 avril 2026
Avis spontané
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We appreciate you sharing your experience. We're happy to hear that you received exceptional service and attention, especially from our sales executive. It's great to know that you're delighted with your decision to switch to us and that the car is fantastic. Thank you for recommending us!

Noté 5 sur 5 étoiles

Ben was very helpful

Ben was very helpful

21 avril 2026
Avis spontané
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We're glad that you found our team member to be helpful and appreciate your positive feedback.

Noté 5 sur 5 étoiles

Car part exchange

Zander was very helpful and explained everything clearly when I part exchanged my car

21 avril 2026
Avis spontané
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We appreciate your positive feedback and are so glad to hear that the part exchange process was clearly explained and helpful for you. Thank you!

Noté 5 sur 5 étoiles

New car purchase

Was lovely purchasing a new car from Nicola. She wasn't pushy at all and explained everything clearly so I understood everything.

21 avril 2026
Avis spontané
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We're happy you had a lovely experience purchasing your new car. It's great to hear that everything was clearly explained to you. Thank you for your review!

Noté 5 sur 5 étoiles

Thanks Jake Carew-Wootton you have the…

Thanks Jake Carew-Wootton you have the best customer service in Richmond skoda portsmouth you are very helpful and nice man at all I hope all the best for you .

21 avril 2026
Avis spontané
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We appreciate your wonderful review and five-star rating! We're so glad to hear that you received the best customer service and found our employee helpful and nice.

Noté 5 sur 5 étoiles

Joey was amazing

Joey was amazing, he went above and beyond to help us get the car we love. He wasnt pushy like some car salesman can be. He was clear and understanding of our needs. His honesty was refreshing. He made the whole experience enjoyable

20 avril 2026
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We appreciate your positive feedback! We're happy to hear that you had an enjoyable experience and that your needs were understood. We're glad that our team member was helpful in getting you the car you love!

Noté 5 sur 5 étoiles

Sam was really helpful he explained all…

Sam was really helpful he explained all fiance options and showed me all the features on my new i10

14 avril 2026
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We're happy to hear that you found the information about your i10 and finance options helpful. We appreciate you taking the time to share your positive experience.

Noté 5 sur 5 étoiles

Nick was an excellent salesman.

Me and my wife arrived with an idea of what we wanted. We approached the sales team and were greeted by Nick - he was very polite, knowledgeable and patient. He was able to guide us to the car we wanted by taking his time and showing us a number of choices in that model. We decided on a car that same day thanks to Nick. His aftercare was also great - sorted a few cosmetic issues with the car quickly and the car came to us in great condition. A really positive experience.

17 avril 2026
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We're happy to hear about the positive experience you and your wife had. It's great to know that our team was able to guide you to the perfect car with patience and knowledge. We appreciate your feedback regarding the aftercare and the condition of the car upon delivery. Thank you!

Noté 5 sur 5 étoiles

Purchase of MG HS with Marius Mockus

We were looked after by Marius Mockus. He did a fantastic job throughout, keeping us updated about all elements of the transaction. He gave us a great experience.

15 avril 2026
Avis spontané
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We're happy to hear that you had such a wonderful experience. It's great to know that our service, including being kept informed, made the transaction smooth for you. Thank you!

Noté 5 sur 5 étoiles

Marius was fantastic with helping me…

Marius was fantastic with helping me buy my 2nd HS (he sold me the 1st one). He was very professional, informative and kept me up to date at all times. Thank you

15 avril 2026
Avis spontané
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We appreciate your fantastic review! We're so glad that you found Marius professional and informative when purchasing your vehicle and that they kept you updated.

Noté 5 sur 5 étoiles

Daniel

Daniel, the salesman was exceptionally polite and knowledgeable. He and his colleagues were not pushy and just explained everything that may have concerned us. It made purchasing the car an enjoyable experience

19 avril 2026
Avis spontané
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We appreciate your positive feedback! We're happy to hear that our team was polite, knowledgeable, and not pushy, making your car purchase enjoyable. Thank you!

Noté 5 sur 5 étoiles

Bodyshop repair.

Dana and the Bodyshop team made the whole experience effortless. Beginning with picking our car up, keeping me informed throughout the repair, and dropping my car back when the repairs were completed. As for the damage to the rear wing and wing mirror, the workmanship is fantastic. Thank you

13 avril 2026
Avis spontané
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We appreciate your positive feedback and 5-star rating! We're happy to hear that the Bodyshop team made the repair process effortless for you, and that you're pleased with the quality of the work.

Noté 5 sur 5 étoiles

good service by Robbie

great service
well timely query resolved

15 avril 2026
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We're happy to hear that your issue was resolved quickly. Thank you for your feedback!

Noté 4 sur 5 étoiles

The sale procedure was very…

The sale procedure was very professional and clear , Bads is a credit to Richmond.
The only slight concern was the arrival of the logbook as the vehicle was bought on 1 April and on the 15th it still hadn’t arrived.
More of a DVLA and Royal Mail issue than Richmond.

1 avril 2026
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We appreciate your positive feedback regarding the sales process. We're glad the procedure was professional and clear. Thank you for your review.

Noté 5 sur 5 étoiles

Very good customer service.

Very good customer service.
Helpful and easy.
Abigail did a fantastic job and very friendly.
Once got to the dealership, she treat me very well, documentation was done fast, show me all the specs in the car, etc.

I really recommend Hyundai Richmond

15 avril 2026
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We appreciate your recommendation and are so glad you found our customer service very good and helpful. It's great to hear that you were treated well and that the documentation was fast. Thanks for your fantastic feedback!

Noté 5 sur 5 étoiles

Ian to the rescue

After a minor hiccup in communication, Ian Coe in sales arranged everything from transferring the car from another garage,to the viewing & sale.
A professional service 👍🏼

11 avril 2026
Logo de Richmond Motor Group

Réponse : Richmond Motor Group

We appreciate your positive feedback and are so glad everything was arranged to your satisfaction after the initial communication difficulty. We value your business.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus