We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... Voir plus
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From the initial booking of my service to collecting my car following the service was a good experience. The reception desk ladies were extremely helpful, friendly and very professional, Leslie was t... Voir plus
I've been to Acorn Kia in Crewe a few times now, and every time I've found their service second to none! The whole team are so friendly, and they always do their best to find you exactly what you want... Voir plus
L'entreprise a répondu
Looked at the car online spoke to Milli who was a real pleasure to deal with, she went out of her way to send over a video of the car as I was over an hour way, she emailed it over that day. Great c... Voir plus
À propos de l'entreprise
- Concessionnaire Kia
- aussi dans
- Concessionnaire automobile
- Concessionnaire de véhicules à moteur
- Service de leasing automobile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Coordonnées de contact
Cannock Road, Chase Terrace, WS7 1JS, Burntwood, Royaume-Uni
- 01543685656
- customercare@acorn-group.co.uk
- www.acorn-group.co.uk
4,8
Excellent
4 k avis
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Excellent customer service
Excellent customer service
Staff are very friendly and helpful
Car always comes back lovely and clean
8 octobre 2026
Avis spontané
Sat Nav Update
Booked car in at Acorn Kia Burntwood for a sat nav update, easy, quick and helpful staff. Staff polite and friendly.
Received an email confirmation, also asking if Id like to a,sales rep. Day before appointment another email would I like to speak with a sales rep, responded no. To receive another email saying if I change my mind just tell them when I bring my car in. On arrival cars were parked everywhere. Both disabled bays had staff cars in, no badges. When mentioned this at service desk, was told there was nowhere else to park. Collected are around 14.30 after receiving phone call. Told a health check had been done in the car. A list of things that need doing amounting to £1554.76.
Rear wiper- it smears. Cleaned wiper no problem.
Front discs lipped, need replacing- Mot done end of August, nothing on advisory.
Rear discs lipped, need replacing. MOT end of August no advisory
Various other things. The car has had an MOT and service at the end of August. Not one of these things were brought to our attention. Speaking with my independent garage that I've used for over 10 years. Only wanted a sat nav update. Collection of car put in a very tight car park space to collect. Hoist in back of car should give you an idea.
8 octobre 2026
Avis spontané
Service
From the initial booking of my service to collecting my car following the service was a good experience. The reception desk ladies were extremely helpful, friendly and very professional, Leslie was the lady I dealt with, she is knowledgeable and very friendly. I personally didn’t deal with service staff so unable to comment.
7 octobre 2026
Avis spontané
Acorn Kia Crewe is the best :)
I've been to Acorn Kia in Crewe a few times now, and every time I've found their service second to none! The whole team are so friendly, and they always do their best to find you exactly what you want/need. No one pressures you and it's very relaxed. Thanks especially to Josh for helping find me the perfect car yet again and making the whole thing so easy! If you need help, id recommend him every time :)!
5 octobre 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Sian, for your wonderful feedback! We're thrilled to hear that you consistently enjoy our pressure-free sales environment and the support from our friendly staff. Josh is indeed a valuable member of our team, and we appreciate your recognition of his efforts in helping you find the perfect car. Our commitment to quality customer service and aftercare is at the heart of what we do, and it's fantastic to know that we are meeting your expectations. We look forward to assisting you again in the future!
Very helpful staff and good deal
4 octobre 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you for your 5-star review, Cliff! We are thrilled to hear that you had a positive experience with our friendly staff. Our commitment to providing excellent customer service and a pressure-free sales environment is at the heart of what we do. We strive to ensure a smooth and transparent car-buying experience, and we are always here to support you throughout your ownership journey. Your satisfaction is our priority, and we appreciate your trust in us as a reliable dealership. If you have any questions or need assistance in the future, please don't hesitate to reach out! Enjoy your new car.
Great communication from start to…
Looked at the car online spoke to Milli who was a real pleasure to deal with, she went out of her way to send over a video of the car as I was over an hour way, she emailed it over that day. Great communication from start to finish
We went down the weekend and ended up buying it, not just that my partner also purchased a car the same day. Great cars all in fantastic condition 5 🌟 🌟 🌟 🌟 🌟 all the way.
5 stars
5 octobre 2026
Avis spontané
Friendly and efficient service
We recently bought a car for our daughter from here . The service was friendly and very efficient from start to finish. Thank you to Gary for taking tbe time to answer all our questions and the service provided.
Our daughtet loves her new car .
20 septembre 2026
Réponse de Acorn Motor Group
Thank you for your fantastic review. We are delighted to hear that you had a friendly and efficient experience while purchasing a car for your daughter. Gary is indeed a valued member of our team, and we appreciate your recognition of his helpfulness in answering all your questions. It's wonderful to know that your daughter loves her new car. We take great pride in providing excellent customer service in a pressure-free environment, and your feedback reinforces our commitment to quality and customer satisfaction. Should you need any further assistance or aftercare, please feel free to reach out. Take care and happy driving. Have a great day.
Acorn Motors were the best friendly…
Acorn Motors were the best friendly professional and painless way of getting a mobility car Thank you
28 septembre 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Howard, for your wonderful review. We're thrilled to hear that you found our service friendly and professional. Our team is dedicated to providing a smooth and pressure-free experience, and it's great to know we met your expectations. Your satisfaction is our priority, and we appreciate your trust in us. If you need any further assistance or support, please don't hesitate to reach out. Enjoy your car. Happy driving.
We were allowed to look around…
We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really slick, no hard sell and we choose what extras we wanted . A pleasant change for other companies. Competative price offered for trade in
26 septembre 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Mr Cain, for your wonderful feedback! We're delighted to hear that you enjoyed a pressure-free experience while exploring our cars. Our friendly staff strive to provide a smooth and transparent car-buying process, and it's great to know that our approach resonated with you. We appreciate your recognition of our competitive trade-in offer and are committed to ensuring your satisfaction throughout your ownership journey. If you need any further assistance, please don't hesitate to reach out. We look forward to seeing you again!
Excellent service
Very helpful, listened to my requests. Explained the process in detail.
20 septembre 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Emma, for your wonderful feedback. We are thrilled to hear that our friendly staff listened to your requests and provided a clear explanation of the process. Our strong commitment to excellent customer service and a pressure-free sales environment is what sets us apart. Your satisfaction is our priority, and we strive to ensure a smooth and transparent car-buying experience. If you have any further questions or need assistance, please do not hesitate to reach out. We are here to support you throughout your ownership journey with reliable aftercare and a focus on your needs. Take care and have a great day.
Came to my home with car
Came to my home with car
We did the deal, with a part exchange.
22 septembre 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Alan, for your wonderful review. We're delighted to hear that your experience with us was smooth and pressure-free. Our friendly staff are dedicated to providing reliable service and ensuring your satisfaction. We truly appreciate your trust in us and are committed to supporting you throughout your ownership journey. If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a wonderful day.
Excellent
Vicky really took the time to understand my requirements & was able to help with any questions, given her extensive experience & expertise in Kia.
Highly recommend
24 septembre 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Gillie, for your fantastic review. We're delighted to hear that Vicky's extensive knowledge and expertise in Kia made a positive impact on your experience. Our friendly staff is committed to providing excellent customer service in a pressure-free environment, ensuring a smooth and transparent car-buying journey. Your satisfaction is our top priority, and we truly appreciate your recommendation. Should you have any further questions or need assistance, please feel free to reach out. We're here to support you throughout your ownership journey with reliability and care. Take care and happy driving. Have a great day.
Great service
Chris at Kia Macclesfield was excellent. No pressure, no pushy sales talk.
All good with my first viit to the outlet.
22 septembre 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Andy, for your wonderful feedback! We're thrilled to hear that Chris provided you with a pressure-free and enjoyable experience during your visit. Our friendly staff are dedicated to ensuring a smooth and transparent car-buying journey, and it's great to know we met your expectations. We truly value your trust and are committed to providing excellent customer service and aftercare throughout your ownership. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Efficient Service
I went into the showroom and met Julie Pilling. She arranged a test drive, the paperwork with DVLA for change of registration and road tax and answered my many questions. I found the whole experience pleasant, informative (as it is the first time I’ve had a car with computerised information systems!) with no pressure applied and a nice cup of coffee.
17 septembre 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Helen, for your fantastic feedback. We are delighted to hear that Julie provided you with a pleasant and informative experience. Our friendly staff are committed to creating a pressure-free environment, ensuring you feel supported as you navigate your first car with computerised systems. We take pride in our reliable customer service and strong commitment to aftercare, aiming for a smooth and transparent car-buying experience. If you have any further questions or need assistance, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
Very good attentive sales staff
15 septembre 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you for your 4-star review, Dave. We truly appreciate your feedback and are delighted to know you enjoyed our friendly staff. Our commitment to excellent customer service and a pressure-free sales environment is central to our values. Should you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again. Take care and have a great day.
Great customer service.
I can't fault the customer service from Acorn in Crewe. Alex made the whole experience easy and smooth and I had my new car within a week.
Highly recommend.
23 août 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Helen, for your wonderful feedback! We're thrilled to hear that Alex provided you with a smooth and easy experience. Our team are dedicated to delivering excellent customer service and ensuring a pressure-free car-buying journey. It's great to know you received your new car so quickly. We truly appreciate your recommendation and look forward to supporting you throughout your ownership journey. If you need anything in the future, please don't hesitate to reach out! Enjoy your new car.
Great customer service
Dan Jackson at Acorn Kia has been great throughout the process. Having never previously purchased a car online he has been great managing the process especially with a couple of challenges along the way. Lovely car at a great price!
18 septembre 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you for your fantastic review, Roy. We're delighted to hear that Dan provided you with excellent customer service and made your online car-buying experience smooth and transparent. Our friendly staff is dedicated to ensuring a pressure-free environment and goes above and beyond for our valued customers. Enjoy your lovely new car, and remember that our strong commitment to aftercare means we're here to support you throughout your ownership journey. We truly appreciate your trust in us and look forward to serving you again in the future. Take care and happy driving. Have a great day.
Dropped my Kia shortage of for mot they…
Dropped my Kia shortage of for mot they was all friendly and had a lift of a man who was going to fetch another car. They phoned me on the afternoon everything was fine and washed my car as well. The staff was all friendly.
18 septembre 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you for your 5-star review, Rosie. We are thrilled to hear that you had a positive experience with our friendly staff. Our commitment to providing excellent customer service is at the heart of what we do. We strive to ensure a smooth experience, and we are always here to support you throughout your ownership journey. If you have any questions or need assistance in the future, please don't hesitate to reach out. Take care and have a great day.
Can only recommend Acorn Kia in Crewe, and Holly who did an amazing job
I just wanted to write a review following a really positive experience with Acorn Motor Group Kia in Crewe Cheshire. We found the dealer - and specifically Holly Quigley, their Sales Representative - refreshingly helpful, honest, and transparent from start to finish.
We are so far delighted with the car and for how Acorn and Holly were so forthcoming in sharing all aspects of its history and putting it through a fresh service, mechanical check, and MOT including a valet, new tyres, brakes, and more.
Early days of course, but our experience of other motor dealerships before we met Acorn, was less than stellar and so we felt quite lucky to have found such a principled and professional organisation in the motor trade.
Thanks especially to Holly and to Acorn more generally.
17 septembre 2026
Avis spontané
Réponse de Acorn Motor Group
Hi Matt, thank you for your fantastic review. We are delighted to hear about your positive experience with Holly and the team at Acorn Motor Group Kia in Crewe. Our commitment to honesty and quality customer service is at the core of what we do, and it's wonderful to know that you felt supported throughout your pressure-free car-buying journey. We take pride in our knowledgeable and friendly staff who go above and beyond to ensure a smooth and transparent experience. Enjoy your new car, and remember that we are here for you every step of the way with our strong commitment to aftercare and customer satisfaction. Take care and happy driving. Have a great day.
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