We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... Voir plus
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Lisez les avis des autres
From the initial booking of my service to collecting my car following the service was a good experience. The reception desk ladies were extremely helpful, friendly and very professional, Leslie was t... Voir plus
I've been to Acorn Kia in Crewe a few times now, and every time I've found their service second to none! The whole team are so friendly, and they always do their best to find you exactly what you want... Voir plus
L'entreprise a répondu
Looked at the car online spoke to Milli who was a real pleasure to deal with, she went out of her way to send over a video of the car as I was over an hour way, she emailed it over that day. Great c... Voir plus
À propos de l'entreprise
- Concessionnaire Kia
- aussi dans
- Concessionnaire automobile
- Concessionnaire de véhicules à moteur
- Service de leasing automobile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Coordonnées de contact
Cannock Road, Chase Terrace, WS7 1JS, Burntwood, Royaume-Uni
- 01543685656
- customercare@acorn-group.co.uk
- www.acorn-group.co.uk
4,8
Excellent
4 k avis
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What a lovely experience I went looking…
What a lovely experience I went looking for a suzuki dealership but found a MG dealership instead
Everyone of the staff we very very helpful including water bowl for a very hot dog and a air conditioned room we were dealt with by a really down to earth nice guy Sean in car sales who was fantastic very knowledgeable and couldn't have been more helpful 10 out of 10 for customer service made the whole experience a really nice day only went to look at a car ended up putting a order in What a great dealership Acorn MG Crewe
13 août 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Alan, for your wonderful review. We are thrilled to hear that your visit to Acorn MG Crewe was such a delightful experience. Our team, especially Sean, is dedicated to providing excellent customer service in a friendly and pressure-free environment. It’s fantastic to know that we could assist you in finding the perfect car and make your day enjoyable. We truly value your trust and are committed to supporting you throughout your ownership journey with our strong aftercare. If you have any questions or need assistance, please don’t hesitate to reach out.We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Rude state in the service department
Rude state in the service department! Don’t buy Kia trust me you’ll understand when you are welcomed by the arrogant staff! Never heard so much nonsense in my life! Layers beyond layers.
13 août 2026
Avis spontané
Réponse de Acorn Motor Group
Hi Jonny, I sincerely apologise for your experience with our service department. We strive to deliver excellent customer service through our knowledgeable and friendly staff, and it’s clear we did not meet those standards in your case. Your feedback is crucial to us, and we are dedicated to improving our service to ensure a pressure-free environment for all our customers. Please contact us directly at customercare@acorn-group.co.uk so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.
The salesman
The salesman, Alex Cooper. His non pushy approach and taking all the time we needed, transparent, honest and very relaxed in his approach put us at ease immediately. He’s a credit to Acorn, Crewe.
12 août 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Brendan, for your fantastic feedback about Alex. We're delighted to hear that his friendly and pressure-free approach made your experience so enjoyable. At Acorn, Crewe, we take pride in our reliable customer service and our commitment to ensuring every customer feels valued and supported throughout their journey. It's wonderful to know that Alex exemplified our dedication to honesty and quality. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to assisting you again in the future and providing you with the same excellent service. Enjoy your new car.
Second time lucky!
After a slightly inauspicious start last year, I booked my car in for it's yearly service and MOT.
I can honestly say that the service this year, from start to finish, has been fabulous. From booking online, a courtesy call the day before, collection/return of my vehicle and telephone payment, it has all ran smoothly.
Many thanks to Brooke and the team for facilitating this!
11 août 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Samos, for your fantastic feedback. We're delighted to hear that your experience this year was fabulous from start to finish. Our team, especially Brooke, is committed to providing reliable and friendly service, ensuring your car's service and MOT was smooth and stress-free. We truly appreciate your trust in us and are here to support you throughout your ownership journey. If you need anything else, please don't hesitate to reach out. Take care and have a fantastic day.
Great car hire experience
Great car hire experience
I hired a Kia Sorento, from Hollie, at Acorn Kia Warrington. The car was very well priced, it was the top of the range Sorento and the service was brilliant. Very friendly and made feel at ease.
Hollie answered any questions I had, and made everything go smoothly.
I will definately go back here to hire,as well as looking to purchase (next year).
Thanks for a great experience :)
31 juillet 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Daevid, for your fantastic review. We are delighted to hear that your car hire experience with the Kia Sorento was excellent and that Hollie's friendly and helpful service made you feel at ease. Our team is committed to providing a pressure-free environment and ensuring that every aspect of your journey is smooth and enjoyable. We truly value your trust in us and look forward to welcoming you back for your next hire or purchase. Take care and have a fabulous day.
David top man
Good morning
Dear David
I just wanted to say a massive thankyou for the entertainment, banter, laughter and, of course, the occasional bit of useful information during my visit! 😂
I came in expecting to look at cars and possibly make a sensible decision… but instead I got free comedy, life advice, a full education in automobiles and enough banter to last me until my next MOT! 🚗😂
The atmosphere was brilliant, you were so friendly, and I certainly didn’t expect choosing a car to be this entertaining. Who needs Netflix when you’ve got you with your phone 🤣🤣🤣🤣🙈🙈🙈
Thank you for putting up with my questions, my indecisiveness, my random comments and probably my ability to turn a simple car enquiry into a full-blown social event!, WhatsApp appointment 🤣🤣🙈🙈
I may have come in looking for a car, but I left with a smile, a head full of information and the feeling that I’d just spent time with a bunch of mates
10/10 for the car
10/10 for the banter.
11/10 for the entertainment.
Keep doing what you’re doing — although I’m not sure whether you’re actually selling cars or secretly running a comedy club! 😂
Thanks again for a brilliant time!
Kind regards,
claire higgins 🚗🤣 keep up the good work ...
10 août 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Claire, for your wonderful review. We are thrilled to hear that your visit to Acorn Kia Macclesfield was such a delightful experience. Our team, especially David, is dedicated to providing excellent customer service in a friendly and pressure-free environment. It’s fantastic to know that we could assist you in finding the perfect car and make your day enjoyable. We truly value your trust and are committed to supporting you throughout your ownership journey with our strong aftercare. If you have any questions or need assistance, please don’t hesitate to reach out. Take care and have a great day.
Alex Cooper is a very helpful and…
Alex Cooper is a very helpful and informative sales person, knows his product well and provided helpful advice, I have been very impressed with the Crewe team from sales to after sales support highly recommended to anyone looking to move to the Kia brand
9 août 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Sharon, for your fantastic feedback. We're delighted to hear that Alex provided you with helpful advice and that our Crewe team impressed you with their friendly and knowledgeable service. Our commitment to excellent customer service and aftercare is at the core of our values, ensuring a smooth and pressure-free car-buying experience. Your recommendation means the world to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Great Experience!
I initially emailed Acorn Kia in Macclesfield as I had seen a few vehicles on their website that suited my price range. I was responded to by Katie, who offered to give me a call to go through compliance for finance quotes or for me to come in. I decided to do the latter. From the moment I stepped in there, Katie made me feel at ease. The difference between here and other garages I’d visited was stark. I didn’t feel pressured in the slightest, which was my biggest concern being on my own, nor did I feel out of place - which some other garages did make me feel. Katie was kind, friendly and professional. She talked me through multiple vehicles, the whole PCP process (to which I was new) and got me a great deal on my rather old Nissan Juke that I part-exchanged. I honestly couldn’t thank her enough for her knowledge, friendliness and patience. Would highly recommend to anyone!
7 août 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Erin, for your wonderful feedback. We are thrilled to hear that Katie provided you with a friendly and pressure-free experience. Our team is dedicated to delivering excellent customer service, and it's fantastic to know we could assist you in navigating the PCP process with such ease. Your satisfaction is our top priority, and we truly appreciate your recommendation. If you need any further assistance or aftercare, please don't hesitate to reach out. Take care and enjoy your new car Happy driving. Have a great day.
My experience with kia crewe was really…
My experience with kia crewe was really good,I spoke to Alex saying what I wanted and what my budget was ,Alex was really good,got me the car I wanted and turn around,from seeing it,to collecting next day was absolutely brilliant,i have been going back to kia,now for a number of years,they are really lovely team there,very helpful and nothing to much bother ,we'll done kia crewe.
Special thanks to Alex for everything.
Yvonne
4 août 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Yvonne, for your fantastic feedback. We are delighted to hear that Alex provided you with such excellent service in helping you find the perfect car within your budget. Our friendly staff is dedicated to creating a pressure-free sales environment, and it's wonderful to know you felt supported throughout the process. Your loyalty over the years is truly appreciated, and we are committed to offering you reliable aftercare and assistance on your ownership journey. If you need anything else, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
Will T made our experience stress free
Will T made our experience stress free, helpfully getting advice from the showroom finance rep to go through our options. Will took us through the necessary financial and guarantee information and explained it so we fully understood. Great experience.
2 août 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Christopher, for your fantastic feedback. We're delighted to know that Will provided you with a stress-free experience and clear guidance on your options. Our knowledgeable and friendly staff are committed to ensuring a smooth and transparent car-buying journey, where you feel valued and supported. Your satisfaction is our top priority, and we truly appreciate your trust in us. Should you have any further questions or need assistance, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
My experience so far
My experience so far has been really good. Chloe Caldwell has provided excellent, friendly, pressure free customer service whilst I have been deciding if I want to go ahead with my car purchase. I am going ahead with it and look forward to collection.
30 juillet 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Chris, for your wonderful feedback about your experience with Chloe. We are delighted to hear that you enjoyed our excellent and pressure-free customer service while making your decision. Our knowledgeable and friendly staff are committed to providing a smooth and transparent car-buying experience, and it’s fantastic to know you felt supported throughout. We look forward to welcoming you for your collection and are here to assist with any questions you may have. Your satisfaction is our priority, and we truly appreciate your trust in us as a reliable dealership. Take care and have a great day.
We have had a fantastic experience from…
We have had a fantastic experience from start to finish dealing with Acorn motor group. We have been assisted from start to finish with the purchasing of our car by Chloe. Chloe is an absolute credit to the Acorn group. She was quick in answering the phone and/or responding to emails. She talked us through every aspect of purchasing the car and explained each area in great detail so we were fully informed at all times. She was extremely approachable and so down to earth, in fact she was an outright star!!! We all need more Chloe’s in the world. Based on the service we received from Chloe at Crewe, we would have no hesitation in recommending the Acorn group to other prospective buyers. To round off, extremely happy and satisfied and to Acorn group, give Chloe a massive pat on the back and hopefully an extra bonus😄
30 juillet 2026
Avis spontané
Réponse de Acorn Motor Group
Hello, Neil, thank you for your fantastic feedback. We are delighted to hear about your exceptional experience with Chloe at Acorn Motor Group. Our team is dedicated to providing reliable and trustworthy customer service, and it’s clear that Chloe embodies our commitment to quality and helpfulness. We truly appreciate your recommendation and will ensure she receives the recognition she deserves. Your satisfaction is our priority, and we look forward to supporting you throughout your ownership journey. Enjoy your new car and rest assured, we are here for you every step of the way. Take care and happy driving. Have a wonderful day.
Very helpful Charlie and Lewis made the…
Very helpful Charlie and Lewis made the purchase a pleasant experience. Very knowledgeable and helpful with no pressure sales tactics.
Very highly recommended and will purchase again from them.
31 juillet 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, David, for your fantastic review. We are delighted to hear that you enjoyed our relaxing atmosphere and found our friendly staff so helpful. Our team is dedicated to providing excellent customer service in a pressure-free environment, ensuring a smooth and transparent car-buying experience. Your satisfaction is our top priority, and we truly appreciate your recommendation. We look forward to supporting you throughout your ownership journey with our strong commitment to aftercare. If you need anything else, please feel free to reach out. Take care and have a great day.
Spent over £80k buying a…
Spent over £80k buying a top-of-the-range EV9 - months later it's falling apart. Sold to me by Jack who said, 'any problems just whatsapp me' and he's been ignoring me for months. Parts falling off the bottom, sunroof broken, won't book me in for scratch repair despite paying insurance for it, won't acknowledge complaint, they messed up the doors, sent someone to fix it who then made it worse and burnt the carpet. AVOID AT ALL COSTS they sell great, but they treat you like S**T afterwards.
2 août 2026
Avis spontané
Réponse de Acorn Motor Group
I sincerely apologise for your experience and appreciate your feedback. At our dealership, we pride ourselves on providing reliable and quality customer service, and it seems we did not meet those standards this time. Our friendly staff are dedicated to creating a pressure-free environment and ensuring your satisfaction. I would welcome the chance to address your concerns directly. Please reach out to us at customercare@acorn-group.co.uk so we can work towards a resolution and enhance your experience with us. Thank you for bringing this to our attention.
The lady on reception was so helpful
The lady on reception was so helpful. She explained everything to me when and how.
31 juillet 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Derek, for your wonderful feedback. We're thrilled to hear that our receptionist provided you with such helpful service. Our friendly staff is dedicated to ensuring a smooth experience for all our customers. Your satisfaction is our priority, and we appreciate your recognition of our commitment to quality and aftercare. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to supporting you throughout your ownership journey. Take care and have a wonderful day.
Acorn Motor Group
I purchased a Kia Sorento from Acorn Group today, I was very well looked after by Holly Quigley, nothing was too much trouble and she went through all the important elements of the purchase and was very professional throughout. She also came in on her day off to do the handover personally, taking me through the functions of the vehicle and setting up bluetooth / apple car play etc. She is a credit to Acorn and I'm sure she will have a great career in the motor industry.
31 juillet 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you for your fantastic review. We're delighted to hear that Holly provided you with such excellent customer service and truly went above and beyond to ensure your experience was smooth and enjoyable. Her professionalism and dedication reflect our strong commitment to quality and customer satisfaction. We pride ourselves on creating a pressure-free environment, and it's wonderful to know you felt well looked after during your purchase. We wish you many happy journeys in your new Kia Sorento and are here to support you throughout your ownership journey with our reliable aftercare. Please don't hesitate to reach out if there's anything additional we can do for you. Take care and happy driving. Have a fantastic day.
Réponse de Acorn Motor Group
Thank you, Helen, for your fantastic feedback. We are delighted to know that our friendly staff provided you with excellent customer service in a pressure-free environment. Our team is committed to ensuring a smooth and transparent car-buying experience, and we truly value your trust. We take pride in our strong commitment to quality aftercare and supporting you throughout your ownership journey. If you have any further questions or need assistance, please feel free to reach out. Your satisfaction is our priority, and we look forward to serving you again soon. Take care and enjoy your new car. Happy driving. Have a great day.
My service done today in Crewe
My service done today in Crewe. Special thanks for Becca. She is brilliant. Highly recommended.
30 juillet 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Fiona, for your fantastic review. We're delighted to hear that Becca provided you with such excellent service during your visit to our Crewe location. Our friendly staff is dedicated to ensuring a smooth experience for all our customers, and it's wonderful to know we met your expectations. Your recommendation is truly appreciated, and it reinforces our commitment to quality and customer satisfaction. If you need any further assistance or support, please feel free to reach out. We're here to help you throughout your ownership journey. Take care and have a wonderful day.
The reception staff were really friendly.
The reception staff were really friendly and helpful.The car was serviced on time and quicker than the estimate.Only downside was that the cofee machine was not working as it had a notification that it needed refilling with water.There were some cans of soft drinks available though.
27 juillet 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you for your kind words, Mark. We're thrilled to hear that our friendly staff provided you with helpful service and that your car was serviced ahead of schedule. We sincerely apologise for the inconvenience caused by the coffee machine and appreciate your understanding. Your feedback is invaluable as we strive to enhance our customer experience and ensure reliability in our services. We look forward to welcoming you back for your next visit, where we aim to provide you with a seamless and enjoyable experience that reflects our commitment to quality and customer satisfaction. Take care and have a great day.
I was told the wrong information by the…
I was told the wrong information by the manufacture about my van lease and nearly sent it back but after speaking to Joey Wall at acorn he got straight to work and sorted the issue ringing me back the same day a couple hours later. Top man very happy.
29 juillet 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Myles, for your fantastic feedback. We're delighted to hear that you found our team both informative and helpful. Our friendly staff is dedicated to ensuring you feel supported throughout your car-buying journey. . If you have any further questions, please don't hesitate to reach out. Take care and have a fantastic day.
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