Richmond Motor Group - Hyundai Portsmouth Avis 

1 551
TrustScore 5 sur 5

4,8

Hyundai Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Your service advisor Lisa at your Portsmouth Branch was extremely helpful when I was unable to collect my car. She went over and above to deliver my car on a Friday night. I hope she is recognised as... Voir plus

Noté 5 sur 5 étoiles

Dealing with Zander through the process of exchanging and refinancing to a new car, he made it an easy process and helped with any questions we had. Top marks to him, an asset to the team

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having bought 2 new cars every 4 to 8 years (and latterly a longer period over the past 40 years) I have again bought a new car for me and decided to try a Hyundai Hybrid Tucson. On visiting Richmond... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had Harry helping us with picking our new car, he was so friendly and informative and answered any questions we had. Leaving happy customers.

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Prestataire de transport automobile privé
  4. Concessionnaire Hyundai
  5. Concessionnaire Skoda
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Coordonnées de contact

  • Hyundai Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, Royaume-Uni

  • 02392 221 441

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 551)

1 660 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Service Advisor

Your service advisor Lisa at your Portsmouth Branch was extremely helpful when I was unable to collect my car. She went over and above to deliver my car on a Friday night. I hope she is recognised as a valuable asset to your company.
Wendy

11 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Dealing with Zander through the process…

Dealing with Zander through the process of exchanging and refinancing to a new car, he made it an easy process and helped with any questions we had.
Top marks to him, an asset to the team

12 septembre 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We're so glad to hear that the process of exchanging and refinancing to a new car was easy for you. It's wonderful that our team member was able to help with all your questions.

Noté 5 sur 5 étoiles

OP has been brilliant

OP has been brilliant, very helpful, bought few cars from him, always look after us, thank you OP

11 septembre 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We are so happy to hear about your positive experiences with us and are truly grateful for your continued loyalty. We appreciate your kind words!

Noté 5 sur 5 étoiles

Thank you OP for all your help

Thank you OP for all your help, really helpful and knowledgeable, bought from OP few cars now, legend

11 septembre 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We are incredibly grateful for your kind words and continued trust in us. We are so happy to know that we could assist you.

Noté 5 sur 5 étoiles

OP did an outstanding job would use…

OP did an outstanding job would use again

11 septembre 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We are so happy to hear that you had an outstanding experience with us. We truly appreciate your kind words and look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

First time purchasing

First time purchasing.
OP great customer service!

9 septembre 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We're so happy to hear you had a great first experience with our customer service! We truly appreciate your kind words.

Noté 5 sur 5 étoiles

The Joy of Buying A New Car

Having bought 2 new cars every 4 to 8 years (and latterly a longer period over the past 40 years) I have again bought a new car for me and decided to try a Hyundai Hybrid Tucson. On visiting Richmond Portsmouth my salesperson turned out to be a lady called Ms Nicola Pert. Throughout the sale - I am now in possession of the car - she was superb in her front of house skills and at all times provided the greatest amount of help and was ready at all hours to answer my queries. From my extensive experience of interviewing personnel for highly competitive employment over half a century she absolutely shone and stood out as someone - in a previous life - I would have had no hesitation in employing. My tip to Richmond is to put a ball and chain round her ankle so that she can not go somewhere else!

7 septembre 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We are absolutely delighted to hear about your exceptional experience with us, especially regarding your recent purchase of the Hyundai Hybrid Tucson. It is wonderful to know that our team member provided such outstanding service and made your car-buying journey so positive. We truly appreciate your kind words and valuable feedback.

Noté 5 sur 5 étoiles

OP was very helpful with his advice.

OP was very helpful with his advice.
He was a pleasure to deal with.
Highly recommended OP for good customer experience.

8 septembre 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We appreciate your wonderful five-star review! We're so glad to hear that our team provided helpful advice and a pleasant customer experience.

Noté 5 sur 5 étoiles

OP was very patient with me and…

OP was very patient with me and explained everything - sometimes twice!! my first all electric car. always use Hyundai

8 septembre 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We're so glad to hear about your positive experience transitioning to your first all-electric car with us. We appreciate your loyalty to our brand!

Noté 5 sur 5 étoiles

Exceptional!

Nic was really personable, professional and provided an exceptional service.
Made me feel incredibly comfortable and not pressured at all into making a purchase. She was great!!!!!

6 septembre 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We're so pleased to hear that our team member was personable, professional, and provided exceptional service. It's wonderful that you felt comfortable and not pressured at all!

Noté 5 sur 5 étoiles

We had Harry helping us with picking…

We had Harry helping us with picking our new car, he was so friendly and informative and answered any questions we had. Leaving happy customers.

4 septembre 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We're so glad to hear you had such a positive experience picking out your new car! It's wonderful that our team member was friendly and informative, answering all your questions and leaving you happy customers.

Noté 5 sur 5 étoiles

Great customer experience by OP

Great customer experience by OP, really helpful and informative, thank you OP

4 septembre 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We are so happy to hear that you had such a positive experience with us! It's wonderful to know that our team was helpful and informative.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, no nonsense. Knew exactly what I was getting and signing up to. Appreciated Harry's experience, honesty and expertise. Harry is a credit to Hyundai. Thank you :)

4 septembre 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We're so pleased to hear you received excellent service and knew exactly what to expect. We truly appreciate your kind words about our team member's experience, honesty, and expertise!

Noté 5 sur 5 étoiles

Great experience and service from start…

Great experience and service from start to finish. Harry Khan (Senior Sales)was great in keeping me in the loop and explaining everything throughout

3 septembre 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We're so pleased to hear that you had a great experience and received excellent service from start to finish. It's wonderful that our team member kept you informed throughout the process.

Noté 5 sur 5 étoiles

Lovely service

Lovely service, Ollie was a great salesman. I am very happy with my car and I got it for a very good price ☺️. They didnt try and push finance or large deposits up front.

1 septembre 2026
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We're so glad to hear you received lovely service and that you're very happy with your car and the great price you got! It's wonderful that you felt no pressure regarding finance or deposits.

Noté 5 sur 5 étoiles

Harry Kahn was fantastic at getting us…

Harry Kahn was fantastic at getting us the best deal and arranging pick up of the new car very quickly

29 août 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We're so glad to hear that our team member was fantastic at getting you the best deal. We appreciate your kind words about arranging the car pick-up quickly!

Noté 1 sur 5 étoiles

Without a doubt the worst customer…

Without a doubt the worst customer service I've ever experienced, my brand new Hyundai Kona has been in three times and their after care is zero, it had to be towed by the RAC today and not one person from the dealership called or email me to ask if I was ok, now Richmond mg is amazing.
The parties who I won't mention know who they are, I really wanted a good experience with them but it's been terrible 😔.

28 août 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

Hi Steve,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Noté 5 sur 5 étoiles

Jakob is an excellent car salesman.

Jakob is an excellent salesman and extremely personable . He successfully sourced a car for our needs and helped us by explaining the online car registration procedures.

27 août 2026
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We're delighted to hear that our team successfully sourced a car for your needs and provided excellent assistance with the online car registration procedures. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

OP Excellent Customer Service

OP, the man, thank u for looking after me buying a Brand New Kona

25 août 2026
Avis spontané
Logo de Richmond Motor Group - Hyundai Portsmouth

Réponse de Richmond Motor Group - Hyundai Portsmouth

We are so happy to hear about your positive experience with your new Kona! We truly appreciate your kind words.

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