Richsweeps Avis 

1 252
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Beware of the instant redemption ive been waiting. 5 days now and they just keep saying that are working on it, no update nothing once this clears i wont play on this platform again just not worth the... Voir plus

Noté 5 sur 5 étoiles

Impressive a huge variety of games and theres category’s to Help you choose ur style & likes from asian oriental, western style , sweets and deserts are fun too. Original classic slots. The rede... Voir plus

Noté 5 sur 5 étoiles

Fast customer service. My first redemption took 10 mins… I was concerned at first when it wasn’t instant, but a one minute conversation with customer service got it approved to my card. So far so goo... Voir plus

Noté 5 sur 5 étoiles

Richsweeps is one of the best platforms I have played on, and that says a lot because I play with about ten different social casinos each day! They have super fast redemptions, a great variety of game... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

RichSweeps is America's #1 Social Casino – completely free to play with the chance to win big! We offer Instant Redemptions, 24/7 Live Support, and some of the highest RTP rates in the industry. Enjoy amazing bonuses, exciting gameplay, and a community that celebrates your wins. We have a wide selection of Crash Games, Slots, Table Games, Live Casino, Fish Games, and much more! Getting started is easy – we accept a wide range of payment options including Debit and Credit Cards, Bank Transfers, Crypto, Venmo, Zelle, CashApp, and PayPal. With secure transactions, fast rewards, and nonstop entertainment, RichSweeps is where real players come to play, win, and have fun.


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Information importante

4,0

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(1 252)

648 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Redemption Time was 3 minutes !

Wow I am Blown away by Richsweeps Redemption time which was actually 3 minutes and my $100 was in my checking account! I just opened a account the night before and KYC verification was 10 minutes to get verified...Amazing! Thank you
Richsweeps for your Amazing customer service!

8 août 2026
Avis spontané
Noté 5 sur 5 étoiles

One of my favorite sites!!

One of my favorite sites as far as the layout and games. Had an issue with redemptio. The customer support top notch. Very quick to respond and help get it straightened out. Redemptions are supper quick. :)

7 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I have now been waiting 8 days for my…

I have now been waiting 8 days for my 3k redemption. Support will not give any updates, gives me copy/paste answers and is absolutely no help. Repeatedly told “I’m on it” but clearly no one is, or I’d have some sort of update, or my money. I would not recommend spending your money here. There are lots of other casinos with the same games, and actually pay out your money when they say they will.

6 août 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Amanda,

Eight days is a long time to be waiting without the kind of update you were expecting, and we understand why you're frustrated.

What concerns us most about your feedback is that you've reached out repeatedly but still feel no closer to understanding where your redemption stands. Being told that something is being looked into without receiving meaningful follow-up can understandably leave a poor impression.

We’d like to have your specific case looked at more closely. Please connect with us through support email / live chat and provide your account details and mention the $3,000 pending redemption so the team can identify the request and review what has happened.

Thank you for speaking openly about your experience. Feedback like this is important, particularly when it highlights areas where our communication needs to be better.

RichSweeps Support Team

Noté 5 sur 5 étoiles

well all I know is I ask for a bonus at…

well all I know is I ask for a bonus at a certain amount and it was given to me by Ashley Rodriguez and their customer service don't know if I'm going to win or go or not but I'm not going to cry about it if I lose cuz I know gambling is gambling but anyways they're fair in my book for that reason

6 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Liars and schemers

Very unprofessional site. I won a large jackpot and had to withdraw in small increments and I currently am on hour 16 waiting on $275 and I still have $800 to redeem! They are only giving me canned and scripted responses and no one cares nor wants to help me. They claim it’s instant redemption but that’s only for small amounts. Do not use this site as there are better ones out there that actually offer instant redemption and want you to get your winnings.

And to update: They issued a response saying to reach out to their customer support and that’s not accurate: I did reach out to their support and the only thing they helped me do was close my account with them. Yes they did finally pay out the $275 but only AFTER I lost everything else on their site. Once my balance was $275 I put in to redeem it I got it in one minute. I have screenshots of days and days of trying to get assistance while they gave me canned and scripted responses. They have a VIP host who also was not helpful and I have screenshots of days and days of begging for my money. I have the proof that they don’t want to pay out and the proof that they are not helpful. Don’t trust them with your money if you value it.

4 août 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Millicent,

We’re sorry that what should have been an exciting win has instead turned into a frustrating experience.

We understand your concern, especially when you still have additional funds to redeem and feel that the answers you’ve received haven’t actually addressed what is happening with your current $275 request. While certain redemptions may occasionally require additional review, we recognize that repeating general responses without meaningful clarity doesn’t help ease that frustration.

We’d like to have your specific redemption history reviewed and make sure you receive clearer information about what’s happening. Please reach out through support email / live chat with your account details and reference this review so the team can investigate the situation more closely.

We appreciate you speaking openly about your experience and giving us the opportunity to address your concerns.

RichSweeps Support Team

Noté 5 sur 5 étoiles

This game and team are amazing!!!

This game and team are amazing! I have been playing for about 5 months and I win so much! They are always available and help with whatever I need! When I win, I just message them and they cash out immediately. I couldn't ask for a better team or game, as I have played many and this is by far the best! Olivia, Elizabeth, and Rose are amazing! They remember who you are, unlike games that just take your money; this one is the real deal. 🥰😘🤩🙏

5 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful customer service!!!

What a great experience I had today with Richsweeps!! They responded to my redemption request email faster than any other online casino I have played at,and my money came soon after that. I love Richsweeps!!!

4 août 2026
Avis spontané
Noté 5 sur 5 étoiles

RICHSWEEPS is my favorite site!

RICHSWEEPS is my favorite site!! To me it is number one by far than any others.. they respond quickly to anything I have ask and gone above and beyond to help me. And I really do appreciate their kindness!! It's a beautiful site as well and I enjoy playing on there. Redeem is very quick and easy with customer service and overall it is the best!! TRY IT TODAY!!!

4 août 2026
Avis spontané
Noté 2 sur 5 étoiles

The first two times I redeemed through…

The first two times I redeemed through rich sweeps I had no issues but then I won $2,000 and I cannot get them to redeem it. I was then told anything over 600 has to be processed through the compliance team and to do smaller redemptions for it to be instant so I tried smaller ones all the way down to 150 and still cannot get any of the money I have won.

4 août 2026
Avis spontané
Logo de Richsweeps

Réponse de Richsweeps

Hi Sylvia,

We appreciate you sharing this with us. Since your first two redemptions were completed successfully, we completely understand why the difficulty with your current redemption feels especially confusing and frustrating.

We’re also sorry that trying smaller amounts, based on the guidance you received, hasn’t resulted in the smoother experience you expected. We’d like to better understand what is happening with your account rather than have you continue trying different redemption amounts without a clear resolution.

Please reach out through support email / live chat with your account details and reference your pending redemption. Our team can review the situation more closely and provide clarification on the next steps.

Thank you for giving us the opportunity to look into this and assist you.

Warm regards,
RichSweeps Support Team

Noté 5 sur 5 étoiles

Richsweeps is one of the best platforms…

Richsweeps is one of the best platforms I have played on, and that says a lot because I play with about ten different social casinos each day! They have super fast redemptions, a great variety of games and helpful customer support. The only thing I wish they offered were bigger bonus packs for people like me who spend hundreds each day, just a little more incentive for retaining their players! Even with that being said, I definitely recommend this site.

3 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Rich sweeps is tbe absolute best!!

I love playing on rich sweeps the games are up to date an the sc packages are decently big but tbe best part for me js the fast redemption time....when it comes to sweepstake casinos my number 1 choice is definitely rich sweeps!!! You should join today its worth it!!!

3 août 2026
Avis spontané

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