Ride Taxis Avis 

Horrendous customer service when it comes to elderly vulnerable wheelchair users. I booked 2 days in advance and then they cancelled my wheelchair taxi literally 20 minutes before it was due to arrive for my elderly disabled grandmother. They told me they tried to ring me multiple times (THEY DIDN'T, NOT EVEN ONCE). Disgusting customer service and I would never use this company again.

If I could give zero i would. Three days I tried to book a taxi and every time there was no drivers available even when I prebooked. And they have the audacity to charge you over £60 for subscription! Avoid Avoid Avoid!

I always use ride away taxis excellent service very freindly and helpful i always ring them when i want a taxi

They usually take forever to find you a driver. And on the off chance it connects you with a driver quick, they turn up early and demand where you are. I miss my old local taxi firm. Always honest with their timings.

A driver pissed off half way through a booking.

This company caused my elderly mother significant distress when, having confirmed they would pick her up after an appointment THREE times, they told her they were too busy, left her stranded and said she would have to sort herself out.

The drivers have always been kind and helpful, unfortunately it seems you cannot rely on the company to honour their commitments if a better fare becomes available to them.

Ahmed raza he is very bad Driver he come pick me up he stop wrong address when Iask him why stop wrong address he said no space but he is lie

I have to say I read some of these reviews, and I was a little bit worried, but not as worried as I would have been had I chosen one of the other providers. I have to say my pre-book experience was exceptional and I had no issues.

Pre booked a taxi at 10am for 4pm. Still waiting 20 mins later

Joke of a company

Pre book a taxi hours in advance and they’re constantly late, very unreliable. Very unprofessional

If you leave these guys waiting they charge you 33p every minute so why can’t they do the same for customers who wait and knock it off their fair

Use uber instead

I used this company for years! And today I refuse to use them again! I went to pick up my prescription at the pharmacy and a return home I have done this every month for a while. But today the driver proceeds to ring me 3 times including head office I was in there 10 15mins max! Harassing me telling me to hurry up with a really rude attitude! I cant demand the pharmacy to hurry up with controlled drugs! So initially it is not even my fault! I told them to just leave and put the phone down after the 3rd call! Rude arrogant behaviour!

Cancelled pre booked airport pickup 15 minutes before they were supposed to collect me, nearly missed my flight if it wasn't for a kind neighbour. Never use this company they are appalling

Poor lack ability to do customer service and arrogant so people will stop using them in time with their poorly implemented policies use another local burnley firm that has more ability to manage customers no loyalty never use them again poor customer service arrogant and lies

The hotel ordered a taxi the night before for 05.40...it never turned up.. They phoned the company, but the company just said the cab was on the way...
Luckily the hotel phoned another company and they arrived to get us to the train station on time

Ordered taxis last week and two of the drivers were not the individuals on the photo I'd cards hanging from the rear view mirrors

RIDE TAXIS
Ordered a taxi online, presumed it had been a card payment. Arrived at destination and driver said it was a cash payment. So payed him the money and later saw it had been taken out of my bank too. Drivers a liar, said he didn’t ask for any money. I had 3 witnesses! They’re not interested! Case closed ! STAY AWAY. No customer service whatsoever.

Can't drive safely, always try and argue with you about something, ask personal questions, make rude comments, take the longest route possible and waste your time, if you talk to them, they just ignore you. There are many better companies to choose.

Don’t use card payments on app! Car drove off while I was approach it booking was cancelled on there end
I made a complaint asking for credit
It was closed for no reasoning & not even a reply
Taxi Adil Khan
No service no payment
Cash only from now

RIDE - Shouldn’t be allowed on the road! Caused damage to my car when it was stationary. I rang customer service who are just as bad and aren’t willing to help or resolve. Hit and run , police been informed. I will definitely try to avoid this taxi company

Lost my appointment for dentist again!!!Nide to wait month for next one!!!Is not first time !!! I do not recommend this company!!!!