Hier fehlt die Transparenz
Hier fehlt die Transparenz, dass der Dienst €49,90 im Monat kostet. Sollte bei der Registrierung sichtbar sein! Das bestellte Taxi kam nie an. Abzocke!
25 septembre 2026
Avis spontané
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1,9
Bas
12 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
PATHETIC!!!!
PATHETIC!!!!
Bloody thieves charged 50€ for nothing. Need a refund asap.
26 septembre 2026
Avis spontané
Réponse de Ridlyy
Hello Jakub,
Thank you for sharing your feedback. We’re sorry to hear that your experience with our service left you dissatisfied and that you have concerns regarding the services associated with your request.
We understand your frustration and would like to look into your situation carefully. Please contact our Customer Service team with the details associated with your request so that we can review your case and provide you with the appropriate information and assistance.
Thank you for bringing this to our attention.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Disponibilidad 24/7
Do not use this company - Scam
Do not use this company. You agree to pay 50p to search for a taxi, then they put a £49.50 charge on your payment card a few days later. Absolute scam. Avoid at all costs.
18 septembre 2026
Avis spontané
Réponse de Ridlyy
Hello Claire,
Thank you for sharing your feedback. We’re sorry to hear that your experience with our service left you dissatisfied and that you have concerns regarding the services associated with your taxi search.
We understand that this situation was frustrating, and we would like to review your experience carefully. Please contact our Customer Service team with the details associated with your request so that we can look into your case and provide you with the appropriate information and assistance.
Thank you for bringing this to our attention.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Disponibilidad 24/7
SCAM
This website pretends to be a taxi service, looks legit, takes a .50euro charge for booking the taxi and no taxi is ever sent.
A few days later they try to charge a much bigger amount.
Avoid like the plague and report the website as a scam site.
21 septembre 2026
Avis spontané
Réponse de Ridlyy
Hello David,
Thank you for sharing your experience. We’re sorry to hear that your taxi booking did not result in the service you expected and that this left you concerned and frustrated.
We understand your comments regarding the booking process and the concerns you raised about subsequent account activity. We take this feedback seriously and appreciate you bringing your experience to our attention.
We invite you to contact our Customer Service team with your booking details so that we can review your case and better understand what happened. Our team is available 24/7 to assist you.
Thank you for taking the time to share your feedback.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Disponibilidad 24/7
MUCHO CUIDADO CON RIDLYY.
MUCHO CUIDADO CON RIDLYY.
Me han cobrado dos mensualidades de 39,90 € sin haber contratado conscientemente ninguna suscripción. Me di cuenta al revisar los movimientos de mi banco y ver los dos cargos el mismo día.
Por suerte, **he denunciado el caso ante la Guardia Civil**. Además, he encontrado otras personas con experiencias muy similares.
PARA MÍ, ESTO ES UNA ESTAFA. MUCHO CUIDADO CON ESTA PÁGINA.
12 septembre 2026
Avis spontané
Réponse de Ridlyy
Hola Oier,
Gracias por compartir su experiencia. Lamentamos sinceramente saber que su experiencia con nuestro servicio le haya generado tanta preocupación y malestar.
Entendemos sus inquietudes sobre la claridad del proceso de suscripción y la información presentada durante el recorrido del usuario. La transparencia y una experiencia clara son importantes para nosotros, y tomamos en serio este tipo de comentarios.
Le invitamos a ponerse en contacto con nuestro equipo de Atención al Cliente para que podamos revisar su caso de forma individual y comprender mejor lo ocurrido.
Gracias por hacernos llegar sus preocupaciones.
Atentamente,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 Disponibilidad 24/7
Hab da Taxi bestellt
Hab da Taxi bestellt. Bestellungen bestätigt, Geld abgebucht, taxi ist aber nicht gekommen. Antwortet nicht auf Emails. Nach der Antwort kurze Bearbeitung. Einfache Rückerstattung wäre das mindeste
17 septembre 2026
Avis spontané
Réponse de Ridlyy
Hallo Eleonora,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung zu teilen. Es tut uns leid zu hören, dass das bestellte Taxi trotz bestätigter Buchung nicht angekommen ist und Sie keine Antwort auf Ihre E-Mails erhalten haben.
Wir verstehen, wie enttäuschend und frustrierend diese Situation gewesen sein muss. Besonders ärgerlich ist es, wenn man sich auf eine bestätigte Fahrt verlässt und anschließend keine Rückmeldung erhält.
Wir nehmen Ihr Feedback sehr ernst und bedauern, dass wir Ihre Erwartungen in diesem Fall nicht erfüllen konnten. Ihre Rückmeldung hilft uns dabei, unsere Abläufe und unseren Kundenservice weiter zu verbessern.
Mit freundlichen Grüßen,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 availability
Avoid!!!
I tried to book a taxi transfer in Palma de Mallorca through Ridlyy and paid what was advertised as a €0.50 booking fee. The booking was never confirmed and I had to cancel it - the status in my account shows "Cancelled". There was no mention anywhere in the process that this would enrol me in a subscription.
Two days later, without any notice, Ridlyy charged €49.90 to my card for a "Monthly Subscription" I never knowingly signed up for. I logged in, found an active subscription I never agreed to, and clicked "Cancel Subscription". I received a cancellation confirmation by email, but the account still shows the plan as "Active" with another €49.90 due the following month.
I sent a written refund request citing their own terms, which require advance notice before auto-renewal - notice I never received - but have had no response. This looks like a classic subscription trap: a tiny upfront fee for a service that fails, followed by a hidden recurring charge that's hard to actually cancel. I'm now filing a chargeback with my bank. Avoid.
16 septembre 2026
Avis spontané
Réponse de Ridlyy
Hello Tina,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Ridlyy did not meet your expectations.
We understand your disappointment and take your feedback seriously. Your comments are important to us and help us identify areas where we can improve our service and provide a better experience for our customers.
Thank you for bringing this to our attention and for sharing your feedback with us.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 availability
It seems to be fraud
It seems to be fraud. They created an account without any notification, email. Taxi I was trying to book didnt come and they withdrew 50 eur for monthly subscription
13 septembre 2026
Avis spontané
Réponse de Ridlyy
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that the taxi you were trying to book did not arrive and that you were concerned by the information associated with your account afterward.
We understand how frustrating it can be to discover that an account or service arrangement was not what you expected. We take your feedback regarding the clarity of the booking and account process seriously and would like to review what happened in your particular case.
Please contact our Customer Service team with the details you used when making the booking so that our team can carefully review your account and booking history and provide you with the appropriate assistance.
Thank you for bringing this to our attention. We appreciate your feedback and hope we can clarify the situation for you.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 availability
SCAM
SCAM. No taxi turned up and bank contacted me 24HR later about fraud, where this site attempted to take out €50. DO NOT USE
8 septembre 2026
Avis spontané
Réponse de Ridlyy
Hello,
Thank you for taking the time to share your experience. We’re sincerely sorry to hear that your taxi did not arrive and that you were left without the service you had expected.
We also understand your concern regarding the activity associated with your account and the alarm this caused when your bank contacted you. We take your concerns seriously and would like to review the circumstances of your booking and account carefully.
Please contact our Customer Service team with your booking and account details so that we can investigate what happened and provide you with the appropriate assistance.
Thank you for bringing this to our attention. We appreciate your feedback and hope our team can clarify the situation and assist you further.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 availability
Fraudsters
Company charged £0.50 to prebook a taxi. The taxi never showed up so I cancelled it. The next day the fraud team from my bank contacted me to tell me they had tried to take £39.90 from my card!! I never even got into a taxi and the journey would not have cost that much anyway. Scam!!!
6 septembre 2026
Avis spontané
Réponse de Ridlyy
Hello,
Thank you for taking the time to share your experience. We’re sincerely sorry to hear that your taxi did not arrive and that you were left disappointed after having to cancel your booking.
We also understand your concern regarding the information associated with your account and the unexpected situation you encountered afterward. We take these concerns seriously, particularly when a customer feels that the terms of the service were not sufficiently clear during the booking process.
We would like to review your case carefully. Please contact our Customer Service team with your booking and account details so that we can check what happened and provide you with the appropriate assistance.
Thank you for bringing this to our attention. We appreciate your feedback and hope our team can clarify the situation and assist you further.
Kind regards,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 availability
Extreme Abzocke
Extreme Abzocke. Ich wollte einfach nur ein Taxi über den Service buchen, das niemals ankam (keine Erklärung, kein Anruf, nichts) – dann wollen sie mit Kleingedrucktem, was man im Stress natürlich nicht sofort sieht, einem ein 50 € Abo aufdrehen … gehört verboten.
19 août 2026
Avis spontané
Réponse de Ridlyy
Hallo,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung zu schildern. Es tut uns sehr leid zu hören, dass Ihr Taxi nicht angekommen ist und Sie darüber hinaus keine ausreichenden Informationen oder Benachrichtigung erhalten haben.
Wir verstehen Ihren Ärger, insbesondere wenn Sie sich in einer stressigen Situation auf eine bestätigte Fahrt verlassen haben. Auch Ihre Anmerkungen zur Klarheit der Informationen während des Buchungsprozesses nehmen wir sehr ernst.
Wir möchten Ihren Fall gerne genau prüfen. Bitte wenden Sie sich mit den Angaben zu Ihrer Buchung und Ihrem Konto an unseren Kundenservice, damit unser Team die Situation überprüfen und Sie entsprechend unterstützen kann.
Vielen Dank für Ihr offenes Feedback. Ihre Hinweise sind wichtig für uns und helfen uns dabei, den Buchungsprozess und unseren Service weiter zu verbessern.
Mit freundlichen Grüßen,
The Ridlyy Team
📧 contact@ridlyy.com
📞 +353 126 36266
🕘 24/7 availability
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