RIPNDIP Avis 

Horrible experience. Currently I am in the process of getting a chargeback from my bank, because they are ignoring my request to issue a refund. Order was placed on 29th of November. I agreed to wait at first, but on January 2nd I asked for a refund, as they couldn't give me shipping information. Since then I am being ignored - today is 13th of January.

They do not even deserve one star. For such a large company, I can’t believe how terrible this experience has been. Ordered on Nov 25th and as of today, Jan 6th, still zero updates on when they will be shipping my order. I’ve received canned responses, only because I’ve emailed first. There has been ZERO updates from RIPNDIP. I will be also reporting them to BBB. They’ve lost a customer, a mom of teen boys. We will never purchase from them again. I think we too, were scammed.

Edit: Jan 19th, received an email saying my order was shipped (FINALLY), but the tracking # does not provide a timeline of expected delivery. We'll see how long this part takes, it's only been two months...

Absolutely abysmal service from a company as big as this. Long wait times, awful communication, complete mess. Quality of everything they make is also subpar, bought many things over the years and they all end up with holes in. Don't be fooled by their designs, they clearly don't care much about the customer.

Do not buy on the website ! I have never recieved the order and they just ignore the comms sent ! Worse customer services ever !

Placed an order on Dec 8th for Christmas gifts for my kids. Still have not shipped.. today is Jan 4th. Customer service stopped responding. Will dispute the charges with my credit card company.

Ordered items in late November, and I am still waiting for the shipment confirmation at the start of January. The only response I received was that they are dealing with a large volume of orders. So disappointing and unprofessional. Do not buy from them

Made my order November 21st 2022, still no tracking number and it haven’t been shipped yet!

I ordered Christmas presents black friday weekend,and 2 days after Christmas still now shipment or even responses back from inquiries asking about said package.Tjey just charged my card and ignored me I haven't even received an itemized confirmation of the sale.Extremely unprofessional at this point I'm doubting I'll ever get my products from them.

Ordered the first week of December with a 12 day estimated ship time and plenty to spare for Christmas. I’ve gotten a number of lame promo emails but no tracking numbers, packages or any information about when this gift will arrive. Checked out social media and there’s plenty of excuses about logistics and unhappy customers with similar no shipped stuff issues. Wish I’d seen that before I committed to the sale.

Bought items from here in the Black Friday sale (late November). Nothing has been shipped. There’s no correspondence from them either even though I’ve emailed them over 20 times to ask for an update and used their online complaints system. I have asked for a refund and still no response!

Absolutely terrible company.... Beware!
Placed an order on the 19th of November, its now Christmas day, and it hasn't even been dispatched. The items were for my sons Christmas presents.
I hope this company and its owners burn!!!

I've order a big order on 21st of November for Christmas it's not here yet and it's Christmas Eve ice never had trouble before but this is ridiculous several people will not get Christmas this year no answers but sure took my oayment out right away very disappointed

Where is my order?? Was advised 7 days for shipping. Been 33 days so far and not even received a tracking number! These are Christmas presents! Customer service just fob you off. A shame as previously was a decent company. Do NOT waste your money!

BEWARE
STEER CLEAR
CRAP COMPANY Ordered goggles on November 29 that have never been shipped and NO ONE ANSWERS THE PHONE OR EMAIL MESSAGES!!!!

Disputed order with PayPal and now scrambling for Christmas alternative.

I don’t like to use foul language but this company SUCKS!!!

Ordered Nov 19, it's now Dec 21 still not even dispatched. I have emailed 5 times they just keep saying it will be next week

Ordered 19th November items for Christmas gifts. Still not received almost a month later...not dispatching within 7-12 days as stated on their website.

never order from Rindip!!! I placed and paid for the order on 05/12, today it's been 14 days and the parcel has still not been sent. The company claims that it's world time and they have an extremely large number of orders, I understand everything, but if it's a problem to pack a T-shirt and send it, it doesn't take several days. The company itself wrote to me that they have 7-12 days for shipping, they keep offering me a refund and canceling the order, but I ordered the t-shirt as a gift, I don't care about the return, but about delivering the order, and they are not able to send it.

Please please please do not buy from this joke of a company. £100 spent, after a month not even dispatched. Tracking said delivered in Salt Lake City? Messaged and confirmed, it hadn’t been and wasn’t likely to be dispatched any time soon. Got a refund. Week to go until Christmas I’m now scrabbling around for gifts for my partner. And they had the audacity to send me a discount code to say sorry! Like I’m ever going to spend a penny with them again!

Three weeks and no order, then I thought i'll read the reviews after that I know I'm in trouble. I'll turn it over to PayPal.

They didn’t send my parcel for over a month. Complained twice and they didn’t do anything. As soon as I asked them to cancel my order and refund me they sent it. Their customer service is awful they are so rude and do not care about any customers. Don’t bother wasting ur money on these scammers