Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have made fairly large orders from Rise each Christmas season for the last few years and my family has always been thrilled with the quality and fit. Just this past week I had issues with a non-deli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience with RISE so far has been incredible. I am very picky with what I order and keep and after ordering 15 items I haven't returned anything yet. The quality of all items I have purchased is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So far, I’ve place multiple orders with Rise and am thoroughly enjoying all of their products, from gym apparel to lifting gear. I recently needed to deal with an exchange of an item I ordered and Edw... Voir plus

Noté 5 sur 5 étoiles

I made an order but had to cancel. Edwin from Rise reached out, had the order ready but held off on shipping and just wanted to make sure I was cancelling. I didn’t cancel cuz it’s bad stuff, I was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sport
  2. Magasins d'appareils de fitness

Écrit par l'entreprise

Rise is one of the fastest growing and most innovative sports fitness brands in North America. Shop our Online Fitness Store. #NeverStopDreaming


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Understanding and Good Attitude

The Rise Team had great customer service while dealing with my request. I had a product with a printing defect, but I did not realize it until months later. Rise was quick with their replies, understanding and approached this with a good attitude. As a result, they gave me a replacement free of charge, despite the 30 days exchange policy. Thank you Rise!

14 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. Got back to me in hours with an order modification for something I placed almost 2 days ago, and were very friendly and helpful.

30 janvier 2023
Avis spontané
Noté 4 sur 5 étoiles

There really aren't returns/exchanges

The clothing is pretty great (and expensive). The issue is that if you don't live in Canada there is essentially no returns or exchanges because postage to send it back can cost up to the entire purchase price. I tried USPS like they suggested and it was going to be over $40 for $45 shirt. So no, there really aren't returns. And I don't know about everybody else but when I consider a company to be a great company, it means that they stand by their product enough to make it so that you can feasibly return the product if you're not satisfied. So for the price I expected more from the company and did not get it.

27 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

I had a great experience with customer…

I had a great experience with customer support, they helped me out with an order change asap. Very friendly service and their products are top notch. Will definitely buy again! thank you again Rise!!!

27 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Customer service... Efficient and effective !

The customer service is more than excellent. They are polite and courteous. The salespeople work with you and for you so that the customer can take advantage of the offers or pomotions available.
If you have a question? Ask it, you will get the answer in a short time. Experience it and you will see, they are efficient! I have no relationship with this company, I am just a satisfied customer!
Jocelyn Mallet

13 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

I ordered multiple items and love them all, great quality and materials. After my partner wore the female hoodie twice it was noticed the sleeve cuff had a defect on the seams. So I sent a picture to the Rise team.
I am beyond impressed how fast the team responded and they offered to replace the hoodie immediately! Waiting now for the package to be delivered.

Thank you RISE team! Keep up the fantastic work.

29 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️FAST AND FRIENDLY SERVICE⭐️⭐️⭐️⭐️⭐️

Amazing customer service and quick response time! I placed an order and forgot to choose a size and when I realized I was devastated. Especially this time of year with the huge demand and shipping I thought for sure my gift was going to be an after Christmas gift now. However the next day I got a response not only telling me it was changed and back in the queue for processing but also just a genuinely sweet message from the staff. Super impressed and definitely well deserving of these 5 stars!!!

Thanks again to the staff at Rise and especially to Edwin for the prompt and friendly customer service. I will be shopping here again!

10 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Kickass clothing and support.

Lately, I've noticed people taking a peek at me at the gym repeatedly, and I can't help but think it's because of the awesome Rise clothing, because of gains I'm sure it is not!

Super happy with the support I have been receiving, these guys usually respond pretty quickly for inquiries and the clothes are topnotch. Hope they keep it up because I plan to be a customer for a long time. Go Rise!

8 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Awesome Clothes + Top Notch Support

Couldn't have asked for better support! An awesome brand with a aesthetic and great fitting clothes. Will definitely be buying more gym hauls in the future.

28 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazon customer service

Just did an order on Rise and did a mistake. I contacted the customer service and received an answer 10 minutes later.
My problem was solved with such efficiency by Edwin, I wish all customer service could be so efficient and polite!
Can't wait to receive my order to try everything and to make another one then 😁

11 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

easy exchange due to wrong size item

I recently bought the wrong size for some of the items in my recent order. I was gladly helped by Edwin to resolve my problem and now everything is fine! Great service, would recommend!

27 septembre 2022
Avis spontané

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