Its never happened to me before BUT I felt strangely emotional on the drive into the dealership to trade in our older Jaguars for our much newer Jaguar XK but Henry helped to make the process as... Voir plus
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Lisez les avis des autres
All staff were very helpful and friendly especially Darren who went out of his way to make the car buying process an easy one. He kept me up to date with what was happening with my car purchase and ev... Voir plus
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Everyone was first class from start to finish. Beccy done my deal and she was polite helpful and patient. I would 100% recommend using RIX My daughter in law has also just used them with Darren als... Voir plus
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Very friendly and helpful staff. Under no pressure to buy. Did not try to push me to buy additional extras. Overall a pleasant experience. Would buy again from Rix car sales.
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À propos de l'entreprise
Informations provenant de diverses sources externes
RIX MOTORS CAR DEALERSHIP IS A FAMILY RUN BUSINESS LOCATED IN WARRINGTON CHESHIRE.ESTABLISHED IN WARRINGTON IN 1996 STARTED BY REG RIX SENIOR THEN FOLLOWED HIS 2 SONS, HENRY AND CHARLES IN 2006.WE STOCK OVER 1000 CARS AT ANY ONE TIME, ALL MAKES AND MODELS AVAILABLE, CONDITION IS THE MAIN FACTOR FOR US AS ALL OUR CARS OUR HAND PICKED.WE HAVE OVER 80% REPEAT CUSTOM AND STRIVE IN LOOKING AFTER OUR VALUED CUSTOMERS.WE OFFER A HOME DELIVERY SERVICE, TAKE ANY CAR OR BIKE IN PART EXCHANGE AND OFFER FINANCE PACKAGES TO SUIT YOUR BUDGET. ALL OUR CARS ARE MOSTLY READY TO DRIVE AWAY THE SAME DAY AND IM SURE IF YOU COME TO OUR DEALERSHIP THAT HAS JUST BEEN FULLY REFURBISHED, YOU WILL NOT BE DISAPPOINTED WITH THE WHOLE EXPERIENCE INCLUDING ALL OUR FRIENDLY STAFF.
Écrit par l'entreprise
Coordonnées de contact
Hawleys Lane, WA2 8JP, Warrington, Royaume-Uni
- 01925 230360
- sales@rixmotors.co.uk
- rixmotors.co.uk
4,7
Excellent
2 k avis
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Darren and the team were very thorough
Darren and the team were very thorough, good smooth transaction. Will definitely recommend to others .
20 avril 2026
Réponse : Rixmotors
Good afternoon David,
Thank you for leaving us a 5-star review. We aim to make buying a car as efficient as we can for our customers and it is great to hear that this was reflected in the service you received from Darren and our team.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.
Mini Countryman
Friendly personal service by both Martin & Darren
Thank you for making the purchase of my mini countryman a nice smooth experience
21 avril 2026
Réponse : Rixmotors
Good afternoon,
Thank you for leaving us a 5-star review. We are really pleased to hear that you received excellent service from our team. Our team will go the extra mile to help our customers get their new cars.
Thank you for your business. We hope you are enjoying your new Mini Countryman and we hope to see you again in the future.
It was Emotional!
Its never happened to me before BUT I felt strangely emotional on the drive into the dealership to trade in our older Jaguars for our much newer Jaguar XK but Henry helped to make the process as painless as possible. From the outset Henry was there to assist us in our purchase, no pressure selling, just a friendly, professional, knowledgeable, open and honest approach thus putting us at ease. The car we purchased is probably one of the best in the country and the trade in deal offered by Henry was also probably one of the best.
Everyone we came in contact with at the dealership were friendly and helpful.
The quality of the vehicles on the forecourt all looked really good.
The offices and surroundings were fresh, clean and tidy creating a professional yet welcoming environment.
Yes, we left with a lighter wallet BUT with a dream car and a feeling that our custom was not only welcomed but valued as well.
Overall, a great experience and one that I can thoroughly recommend!
21 avril 2026
Réponse : Rixmotors
Good afternoon Gary,
Thank you for leaving us a 5-star review. Buying a car should be a great experience and we are delighted that this was reflected in the service you received from Henry and our team. We do not believe in pressure sales, and do believe in allowing our customers the time they need to consider their purchase. Our team are hand to help our customers with everything they need and they will always do what they can to help get the best possible deal.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new Jaguar XK and we hope to see you again in the future.
Aftersales is a joke
Aftersales is a joke, all they want is to sell you extras and finance. I went back with a radio issue and basically got told its the same with all Range Rovers. I would not recommend them at all
9 juin 2025
Gary and Chris were brilliant help and…
Gary and Chris were brilliant help and made getting my new car easy and straightforward.
20 avril 2026
Réponse : Rixmotors
Good morning James,
Thank you for leaving us a 5-star review. We aim to make buying a car as easy as we can for our customers. Our team do the hard work so our customers do not have to.
Thank you for your business. I hope you are enjoying your new car and we hope to see you again in the future.
Great customer service.
Great service, friendly and helpful start to finish.
Would definitely buy off them again.
Very happy with purchase.
16 avril 2026
Réponse : Rixmotors
Good afternoon Em,
Thank you for leaving us a 5-star review. Buying a car should be an excellent experience and it is great to hear that this was reflected in the service you received from our team. Our team will always go the extra mile to help our customers get their new car.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Totally professional caring and…
Totally professional caring and understanding very polite explained everything clearly 5 star quality made the hole experience so pleasant and easy thank you
17 avril 2026
Réponse : Rixmotors
Good afternoon Graham,
Thank you for leaving us a 5-star review. We aim to make the process of buying a car as efficient as possible for our customers and we are delighted that thiswas reflected in your experience with our team.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Everyone was first class from start to…
Everyone was first class from start to finish. Beccy done my deal and she was polite helpful and patient.
I would 100% recommend using RIX
My daughter in law has also just used them with Darren also looking after her and my son.
15 avril 2026
Réponse : Rixmotors
Good afternoon Robert,
Thank you for leaving us a 5-star review. We are really pleased to hear that you and your family have rececived great service from Becky, Darren and our team. Our team are always on hand to help our customers get their new cars.
Thank you for recommending our business and thank you all for your custom. We hope you are all enjoying your new cars and we hope to see you all again in the future.
This is the second time i have used…
This is the second time i have used Rix. Darren was reslly helpful and got me a great deal. Really happy with the car and the service i recieved.
16 avril 2026
Réponse : Rixmotors
Good afternoon William,
Thank you for leaving us a 5-star review. We are committed to providing our customers with the best possible service and we are delighted that this was reflected in the service you received from Darren and our team. Our team will always go the etxtra mile to get our customers the best deal possible.
Thank you for your continued business. We hope you are enjoying your new car and we hope to see you again in the future for car number 3.
Very friendly and helpful staff
Very friendly and helpful staff. Under no pressure to buy. Did not try to push me to buy additional extras.
Overall a pleasant experience. Would buy again from Rix car sales.
13 avril 2026
Réponse : Rixmotors
Good afternoon Michael,
Thank you for leaving us a 5-star review. At Rix Motors we do not believe in pressure sales and do believe in allowing our customers the time they need to consider their purchase. Our team will always do what they can to help.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Buying a car can be stressful
Buying a car can be stressful, Darren Hill was a pleasure to work with and made the process work to facilitate my personal restrictions of transportation in enabling me to collect the car. Having viewed an MOT history online they corrected an advisory that had been recorded for the past few years, ensuring the vehicle delivered was in top condition.
9 avril 2026
Réponse : Rixmotors
Good afternoon Colin,
Thank you for leaving us a 5-star review. We aim to make the process of buying a car as easy as we can for our customers and it is great to hear that this was reflected in the service you received from one of our team members, Darren.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Darren was a fantastic sales person who…
Darren was a fantastic sales person who dealt with us for our Mercedes convertible
He was extremely friendly, efficient and very professional making us feel confident and happy and wouldn't hesitate to buy another vehicle with Rix Motors
3 avril 2026
Réponse : Rixmotors
Good afternnon David,
Thank you for leaving us a 5-star review. Weaim to make buying a car as easy as we can for our customers and it is great to hear that this was reflected in the service you received from Darren.
Thank you for your business. We hope you are enjoying your new Mercedes and we hope to see you again in the future.
My overall experience at Rixmotors and all the help and assistance from Nikki
My overall experience at Rixmotors and my sales rep Nikki
I'm extremely happy with my experience from start to finish. The car itself is fantastic-exactly as described, in great condition, and drives perfectly. You can really tell that care and attention has gone into making sure everything was right before handing it over.
What made the experience even better was the level of customer service I received. From the moment I made my first enquiry, I was treated with honesty, patience, and genuine friendliness.
Nothing felt rushed or pressured, and all my questions were answered clearly and professionally.
The whole process was smooth and stress-free, which made a big difference. I felt valued as a customer throughout, and that kind of service is hard to come by these days. I wouldn't hesitate to recommend them to anyone looking for a reliable car and a great buying experience.
Thank you again!
Rebecca Taylor
20 mars 2026
Réponse : Rixmotors
Good afternoon Rebecca,
Thank you for leaving us a 5-star review. Buying a car should be an excellent experience and we are delighted that this was reflected in the service you received from one of our team members, Nikki. At Rix Motors, we do not believe in pressure sales, and do believe in allowing our customers the time they need to consider their purchase. Our team are always on hand to answer any queries.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.
High quality stock
High quality stock, excellently presented. Friendly, professional staff were extremely helpful throughout our purchase. Would definitely visit them again for a future buy.
1 avril 2026
Réponse : Rixmotors
Good afternoon Deborah,
Thank you for leaving us a 5-star review. We are really pleased to hear that you received excellent service from our team. From our Sales team to our Preparation team, we go the extra mile to ensure our customers get the best outcomes .
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Brilliant
Brilliant, friendly and very professional .
Would definitely recommend it to anyone.
I will be using them again
Thanks Rix
3 avril 2026
Réponse : Rixmotors
Good afternoon Mark,
Thank you for leaving us a 5-star review. We are delighted to hear that you received brilliant service from our team. We will always do what we can to help our customers get their new cars.
Thank you for recommending our business and thank you for your custom. We hope you are enjoying your new car and we hope to see you again in the future.
Excellent Company and staff
Darren was my salesperson. Lovely straightforward experience, no hard sell. All the staff were approachable and friendly. Very clean and tidy forecourt and sales area. I would highly recommend them when looking for a used vehicle.
2 avril 2026
Réponse : Rixmotors
Good afternoon Karen,
Thank you for leaving us a 5-star review. We aim to make the process of buying a car as efficient as we can for our customers and it is great to hear that this was reflected in the service you received from one of our team members, Darren.
Thank you for recommending our business and thank you for you custom. We hope you are enjoying your new car and we hope to see you again in the future.
Excellent communication
Excellent communication. Even picked me up from the train station! Vehicle as described and superb except a faulty hydraulic fluid sender unit, which is unavailable and which I was informed about.
Thanks Scott.
1 avril 2026
Réponse : Rixmotors
Good afternoon Bill,
Thank you for leaving us a 5-star review. We are really pleased to hear that you received excellent service from one of our team members Scott. We belive that communication is key, and will inform our customers of updates at each stage of their purchase.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
quality service and vehicle i…
quality service and vehicle i bought,Darren looked after us great.
31 mars 2026
Réponse : Rixmotors
Good afternoon Alan,
Thank you for leaving us a 5-star review. We are delighted to hear that you received great service from one of our team members, Darren. Nothing makes us happier than knowing our customers are pleased with both their new cars and the service they received.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
Toyota GT86 Purchase
I recently bought a Toyota GT86 (£18,750.00) and unfortunately the experience did not match the assurances I was given during the sale. While the car itself is enjoyable, the accuracy of the information provided, and the standard of preparation were disappointing.
When viewing the car, the salesperson told me the vehicle had three years of Toyota service history followed by extensive self servicing by the previous owner. I was also told the car “Should have” a second key, only to find out after paying the deposit that it didn’t. A second key was eventually supplied at collection, which I appreciate, but this should have been made clear upfront.
Before purchase, I raised two specific issues: the non working TPMS (which had previously caused an MOT failure) and the lack of evidence for the major 5-year spark plug service. I was assured both would be completed before collection. Instead, I received a single sheet stating only an oil service had been done, with no proof of the major service. The TPMS light returned on my drive home, and I have since learned that a proper fix is around £1200. I emailed the dealership about this and have received no reply.
I was also told the car had no accident damage. After running my own CarVertical report, I found evidence of £3,000-£5,000 worth of previous damage, including work involving the front suspension. When I raised this, I was told it, “couldn’t have been serious,” but the dealership also had no knowledge or proof either way, which suggests they had not carried out proper background checks on the car before selling it.
After taking the car to Toyota for an inspection, they also identified that the drive belt is worn and needs attention, another issue that should have been picked up during preparation.
There were several smaller but frustrating issues as well:
• The windscreen wipers were worn.
• The interior had a strong wet dog smell that had been masked with an air freshener.
• The right hand fender indicator does not work and the bulb holder is rusted. This is an MOT failure item, yet I collected the car with a fresh 12 month MOT.
• The bumper alignment on that same side was corrected, but the faulty indicator was left unresolved.
• I was told the service manual was in the car, but instead found a Toyota MR2 manual and no GT86 documentation.
Individually these issues might seem minor, but together they reflect poor preparation and a lack of transparency. Although I appreciate the effort in providing the second key, the overall experience did not match the commitments made at the point of sale.
24 mars 2026
Réponse : Rixmotors
Good afternoon Kobie,
We are sorry to see that you have left us a 2-star review. From our records we can see that you have been in communication with our sales team and your vehicle was due to be booked upon return from your holiday after 14th April. The TPMS fault was due to be rectified when the car came in to us. We can provide an invoice to clairify that the service, including the spark plug replacement was carried out.
We carry out HPI and Vchecks on our vehicles, which are both clear.
We are in the process locating a secondhand GT86 manual, which will hopefully be available when the vehicle comes to us in April.
Outstanding helpful staff
Outstanding helpful staff. Relaxed atmosphere. Darren our sales person was amazing through out my experience. He is the most lovely guy. I will always buy my cars from Rix”s down the line. 5 * x
28 mars 2026
Réponse : Rixmotors
Good afternoon Hayley,
Thank you for leaving us a 5-star review. Buying a car should be an amazing experience and we are really pleased that this was reflected in the service you received from Darren and our team. Our team will always go that extra mile to help.
Thank you for your business. We hope you are enjoying your new car and we hope to see you again in the future.
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