rockstarmotors.co.uk 

I sold my car through Rockstar Motors on a sale-or-return basis in summer 2026. I'm writing this so others know what to expect. Everything below is backed by documents I hold.

How it started. I was contacted on WhatsApp about selling my car. The messages described Rockstar Motors' service and referred to "our sales fee", and I understood the person to be working for Rockstar Motors. At no point was I told otherwise.

What I was told. Before I signed anything, that person told me in writing that the sales fee on a successful sale would be £1,000. When I visited their premises I was told the worst case after a month would be around £1,750, including warranty and advertising. The terms and conditions were provided as a hyperlink in the agreement. They're very long and include a schedule of around 70 possible charges.

What was deducted. The car sold for £11,650. £3,237 was deducted: £1,500 commission plus £1,737 of other charges across about 45 lines. These included a £400 "sourcing" fee, £100 "sales person", £250 warranty, £120 across 12 social media platforms, three separate washes totalling £90, and small items such as a £2 pen, a £3 booklet and air freshener listed twice. After I complained, I was told for the first time that the person who contacted me on WhatsApp worked for a separate company, and that the £400 sourcing fee was paid to that company for introducing me.

Communication. The advertised price was reduced by £1,000 without telling me first; I found out by looking at the listing. The car sold on 13 July and I wasn't told. I found out two weeks later when the advert disappeared. I then had to chase repeatedly by phone, email and WhatsApp for the final breakdown, which arrived six weeks after the sale. In response to my complaint, the company accepted that communication fell below the standard they would expect and apologised.

To be fair. The car did sell, I received payment in line with their invoice, and no VAT or storage charges were added.

My view. In my opinion, the headline fee I was given bore little resemblance to the final cost, and the charges were not explained to me before they were taken. If you're considering using them, I'd strongly recommend reading every line of the terms before you sign.

Avoid at all costs! I was cold called in response to my private ad on Auto Trader and was told they could get me more money for my car- they advertise the car and take £1000 commission upon selling. There is a lot of detail behind this, but essentially THIS IS A LIE! They ended up taking £3500 including costs such as a £400 sourcing fee, a £250 warranty fee for the person buying the car! and delivery/collection fees, amongst many other undisclosed costs, some of which are hidden in the incredibly long terms and conditions that they conveniently don't give you long enough to read before driving your car away. I ended up with £2500 LESS than if i had sold my car through a company such as Car Wow or Motorway. Price of car dropped several times during the 2 months it was for sale, never with any consultation or agreement to the final sale. All communication is either ignored or rebuffed with people being unavailable or off sick or there being techinical issues. I am currently pursuing reclaiming money through the formal complaints procedure and small claims court. Please don't fall for it like i did.

I didn't end up buying a car, although, I have to say, THE BEST experience ive had at any motor dealer! I test drove 4 cars and never felt under pressure because of this i had to give them 5 stars this is how sales should bne

My auntie sold her car with rockstar took a little while but she got 1800 more than we buy all cars

I entrusted my car to Rockstar Motors under a sale-or-return agreement in October 2025. They kept the car for approximately nine months but failed to sell it.

When I asked for my car back, the situation developed into a prolonged and extremely stressful dispute. I had to instruct a solicitor and ultimately paid several thousand pounds in fees before I could collect my own vehicle. Those fees were described as covering selling, storage, advertising, cleaning and other services.

The final outcome speaks for itself: Rockstar Motors had my car for around nine months, did not sell it, and I still ended up several thousand pounds out of pocket simply to bring the matter to an end and get my car back.

In my opinion, this was an appalling and completely unacceptable customer experience. I would never entrust another vehicle to Rockstar Motors or Essex Motor Brokers Ltd, and I cannot recommend their sale-or-return service.

Anyone considering dealing with this company should be extremely cautious. Read every clause, have the agreement independently checked and obtain a precise written explanation of every charge that could become payable if they fail to sell your vehicle and you subsequently ask for it back.

Stressful experience from start to finish. I would never recommend this company. They appear to exploit every possible legal loophole to maximise the amount they can take from customers, leaving you feeling unfairly treated and out of pocket.

I would NOT recommend this company aka Rockstar Motors - in fact I suggest you avoid them!! Although they did sell our car, they were difficult to get hold of, and when we did speak to them - quite arrogant. Their premises isn't not prestige as you might think from online pictures, it's an old farmyard and the office is a shed, so check it out before you hand over your expensive car to them!
They promised we'd get more by selling the car through them, but even though they apparently sold it for £3k more than the part-ex price (we're not sure, we've never had anything in writing), by the time they deducted their 'fees', we ended up with less than if we'd sold through CarWow or part exchange. So I regret going with them and really wouldn't recommend.
The contract (which we only got to see when they came to pick up the car) means they expect you to hand over the V5 with the car, then they hold onto your money for a month after they sell the car, and they deduct whatever fee they want with absolutely no supporting information / statement or invoice. We were worried that they'd have spent our money or gone bust before they paid us anything!
They never passed on the spare key to the new owner of the car - we've still got it, we had no chance to hand it over as they never told us anything about the buyer, including the final selling price! Absolutely no transparency - and they claim to be a broker acting in your best interests!?
It looks like Danny Nevill is no longer a director, we dealt with Dan Hugo and so our experiences are based on interactions with him - totally NOT impressed. He also has loads of companies listed at Companies House, which doesn't bode well! I feel a fool for reacting to a 'cold call' from 'Peter' (whoever he is, never seen or heard of since) off the back of our Auto-Trader ad, its been a very stressful experience - don't make the same mistake!
I strongly suspect the 5 star reviews on here are fake because I'm aware of lots of unhappy customers. And it seems odd how the reviews are either 5 star or 1 star and nothing in between!!

AKA Rockstar Motors Absolute joke of a company, Danny the head man is the genuine Arthur Daily but on steroids....... I bought the car from them listed on car guru's. The car listing was for a different model so wrong spec meant to be a 4X4 when it arrived it was Front wheel drive. He ignored emails, monitored calls and would not answer, so used a different phone and he did and then changed number.. The fight continues.
Good job Danny is so incompetent or untrustworthy? Make your own decision, I am stating neither.

After getting an independent search I have now found the car has had a loan taken out on it after I paid for. The car is also has a history including stolen/recovered

The Motor ombudsman, Trading standards, Police and CAB have all been notified and as things take so long in this day and age and this all happened back in Feb / March time things should be coming up soon.

I recommend you contact police ASAP if your getting problems with them as They are known to them !!!!

AND GOOD LUCK !!!!!!!!!!

!!!DO NOT USE!!!

If you only read one review from this website please make it this one. I recently put my car on auto trader to sell privately, I was contacted by Peter at Rockstar Motors who told me he could sell it for me for me as companies like this can offer finance options for the buyer. He asked to come and collect the car as they were going to detail it and get it photographed. I explained that I had an MOT booked for it so they'd need to wait until after the weekend, they told me they would carry out the MOT and they needed to collect it before the weekend as they'd be able to sell it sooner.

Peter told me that the ONLY fee that they take is £1000 UPON SUCCESSFUL SALE OF THE VEHICLE, no other fees were explained to me. Peter told me on WhatsApp that I would be sent an automated link to the sales agreement to sign. I received an email with a link to the sales agreement but NO T&Cs. I signed the sales agreement which again stated there would be a fee of £1000 UPON SUCCESSFUL SALE OF THE VEHICLE. They had the car for over a month and failed to sell it, I had messaged 3 times to ask them to drop the price so that I could clear down the finance I owed, and they could make the £1000. They kept putting off dropping it and in the end only dropped it by £1000 instead of the £4000 I had requested. At this point I needed to hand the car back to my finance company as my PCP agreement was coming to an end so I was on a deadline (which they were aware of). Peter had gone MIA so I was put in contact with a guy called James, I messaged on Monday explaining I will need to come and collect my car by Saturday. He ignored me for a while and then messaged me with a fake internally generated invoice in excess of £2600. The invoice listed a £1000 cancellation fee, plus 2 pages of other extras (including things like: air freshener, causal labour, booklet, pen, fuel (the car had 9 miles in) screen wash, forecourt, floor mats etc.) none of which I had ever been made aware of and none of which have actually been done on my car. I disputed the invoice and Peter told me that Danny (his boss who I will come to later) has put a possession lien on my car, meaning that until I paid the outstanding amount they claimed had accumulated, I am not able to collect my car. Peter told me that I had signed the terms and conditions which authorised them to do this, what I then realised was that AFTER they had sent me the sales agreement, they sent a follow up email, asking me to sign the agreement. In the bottom of that separate email signature is all the info about Rockstar motors, and right at the very bottom, the T&Cs. I phoned the police and took legal advice who told me I was essentially bound to the T&Cs.
The owner of this company is Danny Dean Nevill, he has over 25 businesses listed on companies house all scamming people of their money, one of which is Universal Web Designs, if you look them up you will see the same reviews. He uses fake identities (Patrick Collins) and has multiple court cases open against him along with being investigated by HMRC. I ended up having to barter with them and they charged me £1750 which I paid UNDER PROTEST, when I collected my car it was filthy, their site is a field and their office is a shed, it had also not been MOTd as they said it had. Since collecting my car they have now marked it as SOLD on their website which is yet another lie.

Please avoid this company and any of Danny Nevill's other companies, he is a professional con-man and fraudster and you will be left out of pocket and feeling humiliated, he does this so much that he knows all the loop holes and you will be banged to rights. PLEASE AVOID!!!!!

100% Fraud and Scammers!
PLEASE DO NOT carry out any business with this company, whether buying or selling your car. Danny is the biggest scammer, his staff is fully trained to scam and lie to people. They don't sell your car, they rip off the car owners by sending them false invoices of 1000s of pounds.

Well where do i begin. Danny Nevill is a lying, scamming cheat of a person. He suckers people in to all his businesses and then screws people out of their hard earned money. He brings anyone around him down.

I had the mis-pleasure of working as a Director with Danny Nevill for Rockstar Motors for a period of time (so take it from someone that knows). At first all seemed well and I didnt see the hidden under belly of what Danny was doing to people. Once I had realised I promptly left the company but not before he stole several thousand from me.

I would advice anyone to take caution if seriously considering using his services or working with/for him.

I have been in contact with a few of his victims who tell me the same horror stories (previous business partners, colleagues and clients). We all currently have an active legal case being made against Danny Nevill.

He has been reported to fraud department, police and companies house by myself and many others.

Do not engage with him on any account as you will get burned as we all have.

We have had an awful experience with Rockstar Motors or whatever they call themselves. Quite clearly a cowboy outfit made up of fraudsters who get their kicks out of scamming people.

My partner left a 1 star review recently and we have since seen that his name has been used by a Rockstar employee at a later date to leave a 5 star review, refuting everything he had said previously! Having a look through it is quite clear they do this with all the bad reviews that are left as all of the fake “positive” reviews read EXACTLY the same.

STAY FAR AWAY FROM THIS COMPANY AND THE DISGRACEFUL PEOPLE BEHIND IT!

The worst experience with a UK business that I have ever encountered. Stay well away from this company. I wish I did. Formerly Rockstar Motors. Read the reviews thoroughly. I am shocked that a business can operate the way they do in this country but they are unregulated and not a member of the Ombudsman

I am purely coming on here to stop anyone else from the general public getting scammed by these amateurs.

They have a gentleman who claims he works for the company, but he only sources the cars…..he then gives you all the dribble how they have clients ready to buy the car etc….i break my neck to get my car ready within 12 hours so they can collect, then after 3 weeks I have ZERO communication from the company. There’s a bunch of kids dribbling down the phone to you with no facts or stats. They are useless

People can take this as they want……we can only go on personal experiences etc, but TRUST me, I’ve own enough cars and sold enough to know that Rockstar are amateurs and cowboys.

Be careful Dont give them your car I get email on 24 o5 2026 they sell my car. A week later i call them and ask where is my money they told me I need to wait one month A month later they told me they sell my car on 27 not 24 So 3 days latter I call them Then 28 working days ...08 07 still no money and they dont pick phones when i call them They said they would sell my car for 15. I finally agreed to receive 12. That was over a month ago. They have been deceiving me for a long time and I still haven't received the money.

I wanted to put a 0 but doesnt give that option.I was sucked in,lied to,no communcation,lied to more,put a deposit down now fighting to get it back.I started my journey on a car 7 weeks ago paid £1000 deposit on it.From the off told car needs new part thought quite normal at times then week later i messaged about car got not back from garage yet,another week got told someone needs to pick it up from garage,another week went by me asking again nothing no response totally ignored.Got my husband to ring about same car was it there was it fixed got a yes.So then another 2 weeks went by ghosted again,finally they rang when my husband made a fake enquiry about another car and yes straight away he got a call so he told them im ringing about the mini again they said it needs a part so he said so its not been fixed like what was said.We were fobbed off over and over,ignored and many excuses.Im now taking legal action to get my deposit back.Its been 2 months of hell,its made me physically and emotionally unwell having to take time off work so im looking for that payment to.Also there sexiest as they have never rang me only my husband.I have many cars over the years and i have never in all my life had such a farse there disgusting taking people hard earned money to string along.Reading now some of there reviews im with the 1 starers or rather 0.But i will not stop until i get my money back,report them to the paper and taking them to small claims court to get my money back but also the satisfaction on seeing them in court and getting them to admit they did wrong.They know they did but wont say that.I have all the evidence from emails to watsapp messages which is now in my solictors hands.So to all the others who have suffered like i have im doing it for you to

AGAIN ROCKSTAR MOTORS YOU ARE LIARS!!! You have used my partners name Bradley Isaac for a positive review, you’ve used his name now twice!!!! Anyone reading this put in Google Danny Neville scam artist, you will see all the people he has ripped off. He’s also currently being investigated by HMRC for fraud. Countless court cases against him. Do not part with your money or cars, as you will never see either again. Also to all the people behind the so called positive reviews, shame on you, let’s hope your friends and family never get ripped off!!

**TRUST THE BAD REVIEW**

TRUST the bad review from a real person, a real person with real interactions!

Please please be warned and stay away.

I’m not going to go into details here as RockStar will of course refute everything with some justification. So, instead please DM me and I’ll happily share the police report, trading standards report and Rockstar communications for you to make up your own minds.

I’m not a bot, AI or paid user to spam positive reviews.

Trust my review and the other bad ones you find.

I put a review about rockstar motors or essex motors or whatever they call themselves these days which was a negative review, to my surprise they have amended my review to make it a good one. trust pilot need to look into these false reviews and how they are manipulating them to look better than they are. i have never dealt with such an unprofessional outfit in my life and no they havent resolved anything, infact they have banned me from site and block all my calls. i havent had my money back at all. NEVER DEAL WITH THESE SCUM BAGS!