SCAM and fraudulent! They advertise a $39 fee which they refunded and make it look like your account is cancelled. Then not even a month later was charged $135 for nothing but medical support by provi... Voir plus
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Lisez les avis des autres
I decided to try RoenRx because I wanted a more convenient way to manage my healthcare. The online process was simple, and I liked not having to make repeated trips to a clinic. My provider was helpf... Voir plus
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I’ve had a really good experience with RoenRx so far. The whole process was easy to get started with, and I liked that I could handle everything online without having to visit a clinic. The team has b... Voir plus
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I paid 3999 thinking I was going to get a first month trial only to be charged $900 that they are not that y’all are not trying to give me back. I’m not getting no response.
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À propos de l'entreprise
Écrit par l'entreprise
Roen Health is a modern telehealth provider focused on personalized weight loss and wellness care. We connect patients with licensed providers and pharmacy partners across the U.S. to deliver safe, effective treatment plans tailored to individual goals. With a commitment to transparency, clinical integrity, and compassionate support, Roen Health empowers you to take charge of your health—on your terms.
Coordonnées de contact
Etats-Unis
- care@roenrx.com
- roenrx.com
2,7
Bas
96 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Les gens ont aussi consulté
My medicine came quickly and great…
My medicine came quickly and great instructions.
23 septembre 2026
Réponse de Roen Health
Hello Jonell! Thank you so much for taking the time out of your day to write a kind 5-star review about your experience using RoenRx. I am so happy to hear that your order arrived quickly and that you received our instructions. I know how important both of these things are! We are excited to be alongside you on YOUR journey, and we wish you all the best!
I paid $39.99 thinking I was going to get…
I paid 3999 thinking I was going to get a first month trial only to be charged $900 that they are not that y’all are not trying to give me back. I’m not getting no response.
21 septembre 2026
Réponse de Roen Health
Hello Grethel, I’m sorry the weight loss program and the $900 charge weren’t clear. I understand why an unexpected charge would be concerning, and I’d like to review it with you personally.
The monthly membership includes access to a provider, Care Team support, weight loss medication options, a nutrition plan, a workout plan, and help seeking insurance coverage for a preferred medication. If insurance does not cover the prescription, a provider may be able to prescribe a non-GLP medication included with the membership. GLP-1 medications have an additional cost.
I’ve emailed you so we can discuss the charge and your options. Please reply when you have a chance. I look forward to hearing from you.
Roen Health made the healthcare process…
Roen Health made the healthcare process much more convenient for me. I found the platform easy to navigate, and the communication throughout the process was helpful and straightforward. Overall, it was a positive experience.
10 septembre 2026
Avis spontané
Réponse de Roen Health
Hello Sandro! Thank you so much for sharing your experience! We’re happy to hear that Roen Health made managing your healthcare more convenient and that you found the platform easy to navigate. Clear, helpful communication is very important to us, and we truly appreciate your kind feedback and trust!
Réponse de Roen Health
Hello Lori! Thank you so much for your kind feedback! We’re happy to hear that the process was easy and that the questions were simple to complete. We truly appreciate you taking the time to share your experience!
SCAM and fraudulent
SCAM and fraudulent! They advertise a $39 fee which they refunded and make it look like your account is cancelled. Then not even a month later was charged $135 for nothing but medical support by providers, one on one coaching and I was not contacted, emailed or even told if I was approved the first time I was charged. They absolutely will not refund you and were even sent a warning letter by the FDA in July of this year. The GLP is additional charges of $199 if approved. Customer service is terrible and they continued to repeat my name over and over incorrectly and kept saying they understood my frustration. Do your research and go with a reputable company that has positive reviews. Lesson learned to do this myself. So angry and frustrated!!!
21 septembre 2026
Avis spontané
Réponse de Roen Health
Hello Alana! I’m sorry to hear how frustrating and upsetting this experience has been. The monthly weight-loss membership provides access to a provider, Care Team support, weight-loss medication options, a nutrition plan, and a workout plan. Our team can also work directly with your insurance to help seek coverage for your preferred medication. If insurance does not cover the prescription, a non-GLP medication may be available at no additional cost with the membership, or a GLP-1 medication may be prescribed for an additional cost.
I’d appreciate the opportunity to personally review your account, cancellation status, charges, and prior communications to determine what happened and how I can help. Please email me directly at lydia@roenrx.com.
Réponse de Roen Health
Welcome, Mary Ann! We appreciate your kind review! Thank you for choosing us as you begin your journey. We’re excited to have you with us and look forward to supporting you every step of the way!
I was a little unsure about using an…
I was a little unsure about using an online healthcare service at first, but getting started with RoenRx was straightforward. The process was convenient and easy to manage from home.
18 août 2026
Réponse de Roen Health
Hello Sandy! Thank you so much for sharing your experience! We understand that trying an online healthcare service can feel uncertain at first, so we’re happy to hear that getting started with RoenRx was straightforward and that managing everything from home was easy and convenient. We truly appreciate your trust!
I decided to try RoenRx because I…
I decided to try RoenRx because I wanted a more convenient way to manage my healthcare. The online process was simple, and I liked not having to make repeated trips to a clinic. My provider was helpful, and having treatment and follow-up support available online has made things easier for me.
18 août 2026
Réponse de Roen Health
Hello Emma! Thank you so much for sharing your experience! We’re happy to hear that RoenRx has provided a simple and convenient way to manage your healthcare without repeated clinic visits. It’s also wonderful to know that your provider was helpful and that our online treatment and follow-up support have made things easier for you. We truly appreciate your trust!
I’ve had a really good experience with…
I’ve had a really good experience with RoenRx so far. The whole process was easy to get started with, and I liked that I could handle everything online without having to visit a clinic. The team has been helpful and responsive, and it’s been a convenient way to stay on track with my weight loss goals.
18 août 2026
Avis spontané
Réponse de Roen Health
Hello Liam! Thank you so much for sharing your experience! We’re happy to hear that getting started was easy and that managing everything online has made your journey more convenient. It also means a great deal to know that our team has been helpful and responsive. We truly appreciate your trust in RoenRx and are grateful to support you as you work toward your weight-loss goals!
I have tried in the past to get the…
I have tried in the past to get the medication and one time the money was still for me and I gotta get the money back another time because it was taking forever to get the medication so I’m very excited to have this sense to me overnight!
16 septembre 2026
Réponse de Roen Health
Hello Angeline! Thank you so much for sharing your experience! We’re so happy to hear that our team provided fast, honest communication and answered your questions quickly. We’re also glad your delivery arrived promptly and that the tracking notifications kept you informed. We truly appreciate your kind feedback!
Very easy to use Delivered fase
14 septembre 2026
Réponse de Roen Health
Hello there, Ron! Thank you so much for taking the time out of your day to write a kind review about how your RoenRx experience has gone. I am so happy to hear that you are having an easy experience and that your order arrived quickly. All of us are excited to work further with you, Ron, and wish you ALL the best!
Réponse de Roen Health
CONGRATULATIONS!! What an amazing accomplishment. We are so proud of you, Carie, and your hard work to be the best and healthiest YOU. We are excited to be alongside you on your journey and can not wait to hear more about your success. Thank you for your kind, helpful, and exciting review!
Réponse de Roen Health
Hello Edeline! I am truly sorry to hear that you have yet to receive your order. I understand how every penny counts, and I want to ensure you get an update from our team. Please respond to the email I sent you so we can work 1x1 together. I look forward to your response!
Medication is great
Medication is great! Customer service is lacking, and I always seem to be running out of medication before I receive my refills, so there is a significant time gap
11 septembre 2026
Réponse de Roen Health
Hello Sandra! Thank you for sharing your feedback! I’m glad to hear the medication has been working well for you. I’m sorry to hear that the customer service experience and timing of your refills haven’t been as smooth. I understand how important it is to receive your medication on time and avoid gaps in treatment.
I’d be happy to look into your account and see what I can do to help with your upcoming refills. Please reach out to me at lydia@roenrx.com with the email address associated with your account, and I’ll be happy to assist!
The personal care the team took to…
The personal care the team took to track my health and weight loss was wonderful. My orders arrived on time, were kept cool.I have successfully lost 20 pounds in a healthily and sustainable journey!
10 septembre 2026
Avis spontané
Réponse de Roen Health
Hello Joanne! Thank you so much for your kind words! We’re happy to hear that you’ve enjoyed your experience. It has been our pleasure to help you, and your appreciation means so much to our entire team!
So easy to use
So easy to use, meds were shipped right to my door, and I’ve lost 15 pounds the first 4weeks.
9 septembre 2026
Réponse de Roen Health
Hello! Thank you so much for sharing your experience! We’re thrilled to hear that the process was easy, that your medication arrived conveniently at your door, and that you’ve already made such wonderful progress. Congratulations on losing 15 pounds—we’re grateful to be part of your journey and look forward to continuing to support you!
Réponse de Roen Health
Hello Joseph! Thank you so much for your kind words! We’re happy to hear that you’ve enjoyed your experience. It has been our pleasure to help you, and your appreciation means so much to our entire team!
I was only supposed to be charged $39…
I was only supposed to be charged $39 one time for a doctor consult after getting off the phone they had charged my card $329 after calling and trying to get my money back four days. I called back yesterday and they changed your number or it was disconnected. I am very displeased with this service and this is fraud. I would not trust them or refer them to anyone.
1 septembre 2026
Avis spontané
Réponse de Roen Health
Hello Yolanda! We’re sorry to hear about the concerns surrounding the $39 membership fee and the $329 order charge. We’d appreciate the opportunity to review your account, billing details, and previous communications to clarify what occurred. Our phone line is active and working, and you can reach us at 1-406-720-4493. You may also email me directly at lydia@roenrx.com from the email address associated with your account so I can personally assist you.
From the time I payment was processed…
From the time I payment was processed to the arrival of the medication was less than 24 hours! The app is so easy and I love the weight loss log!
31 août 2026
Réponse de Roen Health
Hello! Thank you so much for sharing your experience! We’re thrilled your medication arrived in less than 24 hours and that you’re enjoying the app and weight-loss log. We truly appreciate your kind feedback and are grateful to support you throughout your journey!
They try their best to accomodate…
They try their best to accomodate no.matter how long it takes
31 août 2026
Réponse de Roen Health
Hello Carolyn! Thank you so much for your kind review! We truly appreciate your patience and are glad to hear that our team continues to do its best to accommodate your needs. Your recognition means a great deal to us, and we’re grateful for your trust and support!
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