ROK Marsh Avis 

153
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We cant thank ALL at ROK for their support in our lengthy process of purchasing and the sale of our property ESPECIALLY Gareth 110% 💙.Professionalism, support, integrity, kindness and total respect w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We couldn't recommend ROK Marsh highly enough. From the outset, the whole team were professional, friendly, responsive and incredibly hardworking. They produced excellent photographs and marketing f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been in property the past 29 years, mainly as a landlord but also some buying and selling of property. ROK Marsh have handled our rental side of the business this past year. I have good agents... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gareth was an excellent estate agent throughout our experience with Rok Marsh. He was incredibly friendly, always available and so helpful at every stage of the process. Nothing ever felt like too muc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence immobilière

Écrit par l'entreprise

Positive in Property, Passionate about People. -Who are we and what do we do? Located in Gatcombe House, Hilsea, ROK Marsh are an independent family run Estate Agency with over 30 years’ experience in offering a range of services to the local Portsmouth Community and surrounding areas. The process of selling a home can often be stressful, however here at ROK Marsh we offer a personable approach in guiding you every step of the way, to ensure a smooth, successful and stress-free process. -So how does it work? We are here to accommodate your needs from front to back, offering a whole range of services all under one roof, alongside our well-established independent, whole of market brokerage, RBM Solutions. -Valuations – One of our property experts will visit your home to provide you with a free, no-obligation market valuation, using their experience and knowledge of the local area. You will then receive a detailed valuation report explaining how this figure was achieved. Remember the market value will not always be the same price that your property is marketed for. Your agent will discuss with you your motivation for selling, and your future plans, this will help us to decide upon the best way to market your property. We also understand, given the present Covid-19 conditions, a virtual valuation may be required. While physical surveys are always preferred to get a real sense of the property, we have highly experienced staff with great knowledge of the area to complete a virtual valuation for you. -Professional Marketing – Once you are happy to proceed, the agent who visited your home will then create an advert with your input, to market your property, this will involve taking some professional photographs and drawing up a detailed floor plan. Your advert will then be added to our website and social media pages such as Facebook and Instagram, but more importantly Rightmove and Zoopla, where 98% of buyers begin their search! With your permission we will then come out and erect one of our For Sale boards. -Mortgages & Conveyancing Certificates – If you need a hand sorting a mortgage or finding solicitors, our in-house team at RBM will be more than happy to arrange this for you. We have excellent pre-existing relationships with several solicitors which is key in a smooth transaction. -Viewings – You are welcome to host your own viewings or let one of our agents take care of this for you so you can sit back and relax, focus on the next steps, or even just sit and enjoy a nice cuppa! -Negotiating – Your agent will handle offers & negotiations to achieve the best price. We would already have had a conversation to establish the price you are wanting to attain. -Other Services – We can assist with Energy Performance Certificates and Specialist Surveys, and recommend local decorators, removal companies and waste clearance services. -We are here for you! – Your agent will be with you every step of the way until your property is sold. We are available outside of our usual office hours to assist with any queries, to ensure peace of mind in the moment. https://www.facebook.com/ROKMarsh/


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

153 avis

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4,9

Tous les avis

(153)

53 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Danielle at ROK Marsh was a big help…

Danielle at ROK Marsh was a big help all throughout the house buying process from viewing the property multiple times, offering advice and helping us chase the other side of the chain when it wasn't moving as fast as we had hoped.

We appreciated the support and the ease in which we could contact her.

7 mars 2025
Avis spontané
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Réponse de ROK Marsh

Thank you Blayne, Danielle and the team are delighted you had a positive experience.

Noté 5 sur 5 étoiles

Fantastic supporters of local business

Matt, Bliss and the ROK Marsh team have created a brilliant networking event which has also fostered a growing community. I've attended the monthly ROK Marsh/RBS Solutions for our Customer Experience business for a while now and each time I have taken away great connections, conversations and learned something new that I didn't expect. We're very well looked after at the Spark Community Space and I'd highly recommend the productive, informative and supportive group to any local businesses looking to network, learn and grow.

1 avril 2025
Avis spontané
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Réponse de ROK Marsh

Thank you Mark, we love having you come along.

Noté 5 sur 5 étoiles

What a industry switch up!

Having lost a sale through a well-known high street estate agents at the beginning of 2024, we reached out to ROK Marsh who seem to have redesigned and reinvented the whole working order of Estate Agency. From the moment we met Danielle we knew we were in safe hands. She took on everything we told her, from hurdles we found with our failed sale and things we didn't want to experience again. We had a WhatsApp group between ourselves, Danielle, Matt (the owner) and a couple of other office people. This is genuinely genius! We did not have the easiest sale process due to difficult solicitors, but Danielle kept us calm and updated throughout. She made sure we knew, at every step of the way, what was happening and what we could do to help. 10/10. 100% would recommend. You guys kept our chain alive and we are now living in our long-term home.

28 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Customer Service from ROK…


Exceptional Customer Service from ROK Marsh/RBM Solutions

I recently sold my property through Matt and I couldn’t be more pleased with the service I received. From the very first meeting, their professionalism, expertise, and dedication were evident.

The team took the time to understand my needs, providing honest and knowledgeable advice on pricing, marketing, and the selling process. The presentation of my property was exceptional, with high-quality photos and a well-crafted listing that attracted strong interest from potential buyers.

Communication was outstanding throughout. I was kept fully informed at every stage, prompt responses to any questions. They handled viewings efficiently and provided valuable feedback, making the process as stress-free as possible.

Thank you Matt and your team

Sharon Flett

3 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Customer Service

What can I say, probably the best customer experience I’ve received from any estate agent. Kayleigh was on the phone replying to calls and messages whenever she could and had every bit of information ready for me that I’d requested. Aleah always kept me up to date with how the move was progressing from both sides, giving me encouragement every step of the way.
Thank you guys, you’ve really got a customer for the future ⭐️

31 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Work relationship review

I met Matt from Rok Marsh Estate agent a while ago now & have completed some photographic work for him. Matt has a great work ethic, his integrity & honesty is second to none.
Once Matt received the images for a house they were putting on the market, within a blink of an eye the advert was up for the owner’s of the property to sell. Worded well & looking good 😊
1st class service from an estate agent 👍

10 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Network meeting

Rok Marsh hold the most amazing monthly networking event at Spark Community Centre, helping to promote Spark and make some pennies for them. The event is very well attended by local businesses and is a very welcoming and friendly space. Matt and his team are great hosts. You must try this meeting out, you won't regret it.

30 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing events and great service

ROK Marsh have consistently hosted well organised events over the past 2-3 years where I have been able to meet local like-minded professionals, build genuine relationships, and grow my business.

Besides this, I have always recommended their services to those in need of it which has never led to any kind of disappointment. I even viewed one of the properties they let, and although I have a relationship with them they treated the situation very fairly by not giving me any special treatment and working in favour of their landlord.

It's rare to find genuine people in business these days so I feel privileged to have crossed paths with them.

18 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Really supportive, all round service

Really supportive, honest and approachable business. Introduced me to their client to help her with the preparation of the house which then lead to a getting quick buyer which they had lined up for her. Fantastic service. Know local area well which was a massive advantage. Would highly recommend

18 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Danielle @ ROK Marsh

Danielle @ ROK Marsh

Where do I begin???

Positive & helpful from the very beginning!
Our experience has been nothing but first class from the outset!

We faced a bumpy ride along the way but with sheer perseverance & understanding from Danielle we eventually achieved our goal of selling a property at the price we aimed.

She followed up when the need arose & kept us informed along the way putting our mind at rest. When there were questions she was ready with the answers by phone/Whats App or email.

Thankyou Danielle for your hard work & dedication to help us fulfill our goal!

Would highly recommend Danielle & the team at ROK Marsh real estate agent for property sales.

9 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I highly recommend Rok Marsh

I highly recommend Rok Marsh. They have sold 2 of my properties within 2 weeks of being on the market. The agents check I weekly to provide updates. I can’t fault the amazing team I have had the privilege to sell through

28 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

excellent viewing

Leoni was an absolute ambassador for the company very knowledgable friendly and was able to give us space throughout Thank You

9 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Sale of Property

Great experience from start to finish with Danielle Kelly and the ROK Marsh team. I had 2 other previous agents out prior to Danielle coming and it was clear from the get go the difference in quality between her and the other agents. From instruction of the property to sale completion was around 9 weeks in total. Regular updates and a WhatsApp group where you could drop a message if you had any questions and a response was given within a very quick time. It’s clear you can see Danielle is very passionate about her job and this helps tremendously as-well as her warming personality. I have to give a mention also to Ellen who was also helpful throughout the whole process. Couldn’t recommend Danielle and the ROK Marsh team anymore if I tried! Once again, thank you.

1 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service, made my moving experience so much easier

I purchased my new home through ROK Marsh and from the first viewing through to completion Danielle and Ellen were brilliant. The communication on chain details and what status everyone was at was invaluable and made moving a lot less stressful. They were so much better than my estate agents I used to sell. I highly recommend them and would not hesitate to use again in the future.

21 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

A* service

Right from the moment we met Matt and his team, the service given was A*. From valuation of our home right through to exchange, we cannot fault the team. Have recommended to all our friends and family. An extra special thanks to Ellen for personally managing every part of our case.

22 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

I have not made a purchase with Rok…

I have not made a purchase with Rok Marsh and am VERY concerned about having received this request.

17 octobre 2024
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Réponse de ROK Marsh

Good Morning Christine,

I am unsure how you have been invited to leave a review.

Please can you contact me on ellen@rokmarsh.co.uk or 02394 217255 and I can address the situation.

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