RonsElectronics Avis 

238
•
TrustScore 3 sur 5

3,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Avoid them. I bought an Adobe Liightroom licence, installed successfully, the app accepted the licence code. Got kicked out after 3 months. No response to email help request.

Noté 3 sur 5 étoiles

Bought a GPU and an SSD. Requested cancellation within 24h. The cancellation was successful but I never receive my refund. 5 days have passed and the order still shows 'Paid' instead of 'Refunded' o... Voir plus

Noté 5 sur 5 étoiles

Bought Intel i5 10400f for a great price. Seen some terrible reviews afterwards saying this is a scam site and they didn't get their goods or refund I started to get concerned. Pleased to say I receiv... Voir plus

Noté 5 sur 5 étoiles

I ordered from RonsElectronics because the hard drive I purchased was cheaper than any other consumer I input into a Google search (This also included EBay). This always is a bit of a concern as I’d... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

RonsElectronics is a UK based PC Hardware, Retail and OEM retailer and wholesaler. Established in 2021, we operate in the UK. We primarily work OEM wholesalers and large business customers with an emerging e-commerce presence. Our after sales support is extensive and comprehensive, offering both technical and returns support over prolonged periods. Our mission is to continually improve. We invest in our people, our service and internal systems daily, enabling us to provide our customers with the highest possible level of service before, during and after their purchase.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

238 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,1

Tous les avis

(238)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Spot on.

Quick delivery, good kit. Installed and working as expected. Packaging was basic but fine to keep the box inside from being damaged. I'd use Ron's Electronics again.

16 août 2022
Noté 4 sur 5 étoiles

The product was very competitive in…

The product was very competitive in price, easy to order, and came well packaged. However, I was not notified of dispatch or delivery time via email and the item arrived unexpectedly. Compared to other vendors this is a reduced level of service and is concerning considering the cost of the item i ordered.

16 août 2022
Noté 5 sur 5 étoiles

Great value for money.

Ron's electronics is regularly one of the cheapest suppliers for parts, as I build quite a few PCs for people they're always on my list of sites to visit. The first time I bought anything from them I thought they were a suspiciously cheap company and was a little worried that they might be a aliexpress type deal where I order and then 6 months later get the wrong part. But they've been fantastic and generally really quick to deliver with no postage fees. I had one issue where it took a week for a part to come in to stock after I'd bought it, but I emailed and they let me know immediately

16 août 2022
Noté 3 sur 5 étoiles

went ok

went ok, bad a few issues with the CPU I bought but ultimately resolved them, however at one stage id asked for a refund and had been notified that my email was being actively blocked, so not sure what like was all about, be aware if you may want to return.

15 août 2022
Noté 5 sur 5 étoiles

Swift Delivery and in Perfect Condition

I ordered a new CPU to replace my old one - which was useless and awful - from Ron's Electronics, and they were fantastic, delivering a day before the expected date and at a considerably superior price to other retailers. It was strange because I was originally diswayed because I saw several reviews claiming their delivery was poor, but mine was on time and in perfect condition. I'd recommend it to anyone.

15 août 2022
Noté 4 sur 5 étoiles

The price and product were excellent

The price and product were excellent. There was an issue with the item being dispatched and I had to contact them, as the item hadn't arrived during the dates they sent me. Turns out the item hadn't been dispatched. They delt with it pretty quickly though

15 août 2022
Noté 5 sur 5 étoiles

Great Service Recommended Seller

Been looking around for the best prices for Intel Core i9 12900K 12th Gen Alder Lake 16 Core Processor. For my music pc build I came across Rons electronics. I took the plunge as the price was the best price I could find on the internet.

I ordered the item on the 8/08/2022 and was given a estimated time scale between the 9/08/2022 & 12/08/2022.
I only looked at the reviews on here after my purchase to read some negitive feedback. I did worry at first. So I did some research and I found they are a registered company which can be found on the goverment business website with accounts up to date.

Company Registration Number: 13549520

VAT Number: GB388622750

So they are far from a scam company like some have mentioned in their review. Which to be honest it`s a bit unfair on the company.

The item I ordered arrived on the 11/08/2022 via DPD.
Item was very well packaged & arrived in a timely manner.

I have installed the processor on the 13/08/2022
Item works perfectly and is running like a dream.
So overall I`m delighted with my purchase. I got my item at a good price and delivered earlier than expected. So many Thanks to Rons electronics, I will definately be ordering from you again.

There is a FAQs section on the site that some haven`t even bothered to read.

So I`ve listed a few things from there :

What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email along with the link to track your order.

Or, you can track the status of your order from your "order history" section on your account page on the website.

How long will it take to ship my order?
Orders are processed within 3-12 hours. At which point items are sent from our distribution centers. Once the item has been collected by the courier, the item will be marked as dispatched and the customer is notified by email and SMS. At which point the order can not be changed or canceled. For information on the estimated arrival date, see the estimated shipping time reported at checkout.

Is it safe to order?
While we understand we don't have the reputation or presence of a large online store, we pride ourselves in our service. We have a combined 20 years of OEM and Wholesale experience.

Your payment and information is handled securely through Shopify and Shopify Payments.

You have full protection with your Bank and Credit Card Company.

All items sold are branded products, which are Brand New.

All items sold have full manufacturers warranty and technical support. Please see the manufacturers website for full details on Warranty and Technical information.

PAYMENT
Is it safe to use my credit/debit card at this website?

We use Shopify/Stripe payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using the industry-standard encryption technology.

Simply put: we have no access to your card information.

Do you accept returns?
Yes, we do accept returns subject to fulfilment of the following conditions:

- The item must have been sold on our online store
- The item shouldn't have been used in any way
- The item should have its original packaging with all the tags etc.
- The return or exchange request is made within 30 days of delivery.

Do you accept returns?
To request for a return, please reach out to support by submitting your request via "contact us" form. A member of our support staff shall respond as soon as possible.

Can I exchange an item?
We do accept exchanges and they follow the same conditions as returns.

- The item must have been sold on our online store
- The item shouldn't have been used in any way
- The item should have in its original packaging with all the tags etc.
- The return or exchange request is made within 30 days of delivery

To request an exchange, please submit your request via "contact us" form. A member of our support staff shall respond as soon as possible.

How do I contact customer service?

Our customer service team is available throughout the week, all seven days from 8 am to 6 pm GMT. You can reach us via email or use the Contact Us form

14 août 2022
Avis spontané
Noté 3 sur 5 étoiles

Cancel without a refund

Bought a GPU and an SSD. Requested cancellation within 24h. The cancellation was successful but I never receive my refund. 5 days have passed and the order still shows 'Paid' instead of 'Refunded' on their website. I never get my money back.

Update: Got refund 2 days after last review. So I guess it's a real business, but lack customer service.

12 août 2022
Avis spontané
Noté 4 sur 5 étoiles

Not too late

Product came a day later than the time frame specified (arrived 9th, scheduled between 4th and 8th) but when it arrived product was in full working order and safely packaged.

12 août 2022

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