I have dealt with Anthony who heads up the robot mower side of their business. The service provided by him and his team has been better than 1st class, outstanding techinal knowledge and great communi... Voir plus
L'entreprise a répondu
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My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Voir plus
L'entreprise a répondu
Ordered a Stiga hedge cutting attachment on 6 Aug, received order packing confirmation same-day, it came the next working day. Have not yet tried it but clearly a new genuine accessory. Thank you.
L'entreprise a répondu
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de motoculture
- aussi dans
- Atelier d'usinage
- Jardinerie
- Magasin d'articles pour l'aménagement paysager
- Service de réparation de machines
- Service de réparation de tondeuses à gazon
Écrit par l'entreprise
We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.
Buy with Confidence
Authorised dealer with expert support
Since 1967, we've supplied premium garden machinery backed by expert advice, manufacturer-approved servicing, genuine spare parts and dedicated after-sales support. When you buy from Ron Smith & Co., you're buying from a trusted authorised dealer.
Coordonnées de contact
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Royaume-Uni
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
STIHL Award Winners 2026
4,8
Excellent
890 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Réponse de Ron Smith & Co Ltd.
Thank you.
Ordered a leaf blower
Ordered a leaf blower. Excellent communication regarding order and delivery.
Also when suspected issue with product. Team called me back to discuss and was sorted quickly.
23 avril 2025
Réponse de Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review.
Under frustrating circumstances
Under frustrating circumstances, they were faultless and great to deal with. I'd ordered a piece of equipment that turned out the manufacturers had discontinued with no stock available; the only alternative was the new model, obviously at an unwelcome premium, but Ron Smith were immediate to offer a fair compromise on the price and the machine turned up days earlier than expected. So I'm very impressed with them, but realistically not on the market to buying too much more garden machinery in the near future. If I do, they'll be my first call.
12 avril 2025
Réponse de Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review.
Great service on mower purchase
Fair price, great service and very pleasant to deal with.
14 avril 2025
Réponse de Ron Smith & Co Ltd.
Thank you.
At every stage I found the process easy…
At every stage I found the process easy and was kept well informed.
14 avril 2025
Réponse de Ron Smith & Co Ltd.
Thank you, Stephen.
Very good advice from the store when my…
Very good advice from the store when my mower packed up. I have bought a new one from Ron Smith, on line, Taking too long to deliver! No updates on Palletdelivery , disappointed in this.
10 avril 2025
Réponse de Ron Smith & Co Ltd.
Thank you for your review. To confirm, the order is out for delivery today. Delivery should have been booked in with you by the courier.
Réponse de Ron Smith & Co Ltd.
Thank you, Sue.
Réponse de Ron Smith & Co Ltd.
Thank you for your review, Susan.
Mower assembled and tested and well…
Mower assembled and tested and well packaged on pallet. Very good service
12 mars 2025
Réponse de Ron Smith & Co Ltd.
Thank you for your review, Peter.
Rapid attention to my order and the way…
Rapid attention to my order and the way it was dealt with. A message was sent when a problem arose and was dealt with most satisfactorily.
My machine was set up, ready to work, well packaged and delivered, and was kept up to date with all that was happening.
They also had a good price and that matters too.
12 mars 2025
Réponse de Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Mike.
I found the process buying the product…tiller
I found the process buying the product very easy and helpful.
5 mars 2025
Réponse de Ron Smith & Co Ltd.
Thank you, Lyn.
Réponse de Ron Smith & Co Ltd.
Thank you, Tex.
Took my money, nothing in stock
I ordered a garden chainsaw and extension kit. I had to call two weeks later to find out they didn't have any in stock. They were happy to take my money though.
Edit: asked for more info. See #90931. There was no indication at the time of sale that one item was out of stock. There were no updates via email or any other channel. I had to call up to see what was going on to be told the item may come into stock some time next week.
19 février 2025
Avis spontané
Réponse de Ron Smith & Co Ltd.
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing it to our attention.
The pruner was showing as out of stock at the time of your order, as reflected in your order confirmation. However, we regret that we did not provide a timely update regarding the estimated restock date and that you had to contact us for an update.
Like most online retailers, payment is taken at the point of purchase, but we understand the frustration caused by the delay in communication. As soon as you requested a refund, it was processed the same day.
We appreciate your patience and will review our processes to ensure better communication in the future.
Réponse de Ron Smith & Co Ltd.
Thank you, David.
What a pleasure to visit Ron Smiths
What a pleasure to visit Ron Smiths. I dropped off an automower for service and picked up a new chain for my saw. Efficient, friendly, knowledgeable staff who obviously enjoy their work! Service excellent, prices reasonable. A real example of how to run a customer focused business!
14 février 2025
Avis spontané
Réponse de Ron Smith & Co Ltd.
Thank you, Simon! We really appreciate you taking the time to leave us a review.
Knowledgeable seller
Quick response. Good chat on the phone, and they even gave me extra info about maintenance of my purchase (chainsaw, in this case).
6 février 2025
Réponse de Ron Smith & Co Ltd.
Thank you, Ben.
Very helpful in my purchase of a Stihl…
Very helpful in my purchase of a Stihl 160 pole pruner. Good service in assembling the product
28 janvier 2025
Avis spontané
Réponse de Ron Smith & Co Ltd.
Thank you, Alwyn.
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