I have dealt with Anthony who heads up the robot mower side of their business. The service provided by him and his team has been better than 1st class, outstanding techinal knowledge and great communi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Voir plus
L'entreprise a répondu
Ordered a Stiga hedge cutting attachment on 6 Aug, received order packing confirmation same-day, it came the next working day. Have not yet tried it but clearly a new genuine accessory. Thank you.
L'entreprise a répondu
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de motoculture
- aussi dans
- Atelier d'usinage
- Jardinerie
- Magasin d'articles pour l'aménagement paysager
- Service de réparation de machines
- Service de réparation de tondeuses à gazon
Écrit par l'entreprise
We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.
Buy with Confidence
Authorised dealer with expert support
Since 1967, we've supplied premium garden machinery backed by expert advice, manufacturer-approved servicing, genuine spare parts and dedicated after-sales support. When you buy from Ron Smith & Co., you're buying from a trusted authorised dealer.
Coordonnées de contact
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Royaume-Uni
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
STIHL Award Winners 2026
4,8
Excellent
889 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I found the staff member I spoke to…
I found the staff member I spoke to extremely helpful and informative.
16 septembre 2025
Réponse de Ron Smith & Co Ltd.
Thanks for your review, Paul. I found the staff member I spoke to extremely helpful and informative.
Good responsive customer service
Buying and delivery were straightforward. When we discovered we had purchased spare wheels unnecessarily, they responded quickly and without fuss. Companies prove themselves when things go wrong and Ron Smith definitely stepped up to the mark.
8 septembre 2025
Réponse de Ron Smith & Co Ltd.
Thanks for your review, Sharon. We’re glad you found ordering and delivery straightforward, and we really appreciate your kind words about our customer service. It’s great to know our team could resolve the spare wheels issue quickly and without fuss — we always aim to step up when something doesn’t go as planned.
Very helpful
11 septembre 2025
Réponse de Ron Smith & Co Ltd.
Thank you for your review. We’re glad you found our team helpful.
Prompt and well packed delivery
Prompt and well packed delivery. not had a chance to try out my new leaf blower yet!
5 septembre 2025
Réponse de Ron Smith & Co Ltd.
Thank you for your review.
Excellent company and after service
Very knowledgeable and friendly staff explaining everything we need to know.
3 septembre 2025
Réponse de Ron Smith & Co Ltd.
Thank you, Pauline.
Great customer service and speedy…
Great customer service and speedy delivery to the Outer Hebrides
2 septembre 2025
Réponse de Ron Smith & Co Ltd.
Thank you for your review, Nick.
Disinterested in Purchase made by click and collect
Items wasn’t ready to click and collect
The men seemed vague and uninterested .
Eventually decided to help, but getting expenisive tools from Sam Turner now. Bit of a boys club not keen on women purchasing tools. Very disorganied with products at other warehouse, never ready to just buy and leave. Outdated computer system takes years to work.
1 septembre 2025
Réponse de Ron Smith & Co Ltd.
We're disappointed to read your review.
We’re sorry your order wasn’t quite ready when you arrived. As mentioned during checkout, we always contact customers once their order is prepared for collection, usually within 24 hours (Monday–Friday). On this occasion, you came in before receiving that confirmation, which caused some initial confusion.
It’s great to hear our team could sort everything out for you in store.
Top contender
Communication excellent, delivery efficient and wide range of products to choose from.. from a returning customer
27 août 2025
Réponse de Ron Smith & Co Ltd.
Thank you!
Réponse de Ron Smith & Co Ltd.
Thank you, Michael.
Very helpful
Very helpful, knowledgeable and supportive staff who answered any queries I had.
22 août 2025
Réponse de Ron Smith & Co Ltd.
Thank you, Stephen.
Excellent Husqvarna Robot mower advice and install
The advice from Ron Smith’s engineer who helped me select the right Huqsvarna robotic lawn for my garden was invaluable. He then came a few days later to install the mower and set up its mowing areas, keep out areas and schedules. It was invaluable to have this done by them. Since installation the mower has been happily looking after my lawn for me, doing a much neater job than I could manage with my old ride on mower and saving me hours every week. The app is easy to master and I can see what the mower is up to at any time.
19 août 2025
Réponse de Ron Smith & Co Ltd.
Thank you for your review, Brian.
Super efficeint quick processing and…
Super efficeint quick processing and delivery. Dosnt get better.
20 août 2025
Réponse de Ron Smith & Co Ltd.
Thank you!
Very helpful sales staff who readily…
Very helpful sales staff who readily arranged for a specialist to carry out a survey of my lawn and provide a quotation for an Automower.
19 août 2025
Réponse de Ron Smith & Co Ltd.
Thank you for your review.
Excellent Lawn Mower
I was looking for a lightweight lawnmower to cut our back grass to replace a much heavier petrol mower which I was finding difficult to manage. From the write-ups on the website I was able to identify a machine to meet my needs. I have just used it and it measured up to my expectations.
1 août 2025
Réponse de Ron Smith & Co Ltd.
Thank you for taking the time to leave us a review, Steve.
Réponse de Ron Smith & Co Ltd.
Thanks, Chris!
Réponse de Ron Smith & Co Ltd.
Thank you, Peter.
Réponse de Ron Smith & Co Ltd.
Thank you, Isabella.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.