Really good service. Ordered a roof window over Christmas from RW4Y's clearance section as it was just the size we needed for our project. Had a lovely email early in the NY from Claire in the custo... Voir plus
L'entreprise a répondu
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Great products at great prices. From a product point of view and trust of the company can't argue. \ An improvement area is logistics- One of my items was out of stock, so the delivery was delayed. C... Voir plus
L'entreprise a répondu
Good loft ladder - I couldn't find any other supplier of the size I wanted (130cm x 70cm). I haven't fitted it yet, but I'm familiar with a similar one in use elsewhere. It's fairly pricey, but I do... Voir plus
L'entreprise a répondu
Great company to deal with. Needed 2 roof light windows for a dual extension between my neighbour and self for my builder to fit. Rang, very helpful lady, sorted what was needed quickly and delive... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de rénovation
- aussi dans
- Fournisseur d'échelles
- Fournisseur de fenêtres
- Magasin de matériel pour l'entretien des toitures
Écrit par l'entreprise
We supply roof windows, skylights, loft ladders and many more!
Coordonnées de contact
Hearthcote Road, DE11 9DW, Swadlincote, Royaume-Uni
- 01283 554 755
- digital@fakrogb.com
- roofwindows4you.co.uk
4,6
Excellent
627 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de RW4Y
Hi Phil, thank you for the great review!
Helps keep the heat in during winter.
This is my second Fakro roof blind, the first one is on the sunny side of the roof and does a great job of blocking out the sun on a hot day, and not getting woken up at the first light of dawn.
I've also noticed that when you get a frost covering the roof, if you leave the blind down you get frost on the outside of the glass as well, if you leave the blind up you get no frost on the glass. So the blinds definitely help keep the heat in the house.
Based on this I brought another blind for the other side of the roof on the adjoining landing. Every little bit will help with winter fuel bills.
Blind installed easily and with a perfect fit.
23 juillet 2024
Réponse de RW4Y
Thank you Stuart for this great review. I'm glad our blinds are serving you well and are easy to install.
Excellent all round service
24 juillet 2024
Réponse de RW4Y
Thank you Simon for the great review. Your feedback means a lot to us.
Replacement window arrived and could be…
Replacement window arrived and could be easily put into window frame
19 juillet 2024
Réponse de RW4Y
Thank you Rosemary, I'm glad it was a smooth process for you!
Réponse de RW4Y
Thankyou for the great review, your feedback is important to us.
amazing experience
amazing experience, website easy to navigate, quick delivery, stunning quality window, easy installation. worth every penny, very happy!
20 juin 2024
Réponse de RW4Y
Thankyou for the great review, your feedback is important to us.
Very good service
Very good service. Product arrived damaged but was replaced with minimum fuss and quickly.
14 juin 2024
Réponse de RW4Y
Hello, thank you for your great review! We're sorry it arrived damaged and completely understand the annoyance! We have flagged this with the courier company.
Great customer service
Fast delivery and great customer service - an item was damaged in transit and they arranged a replacement straight away so work wasn't delayed!
13 juin 2024
Réponse de RW4Y
Thank you for the lovely review! We're glad we could everything sorted for you.
Réponse de RW4Y
Thank you Martin for the great review.
We were away on holiday for a week and…
We were away on holiday for a week and then suddenly got this message to say you would be deliviering that same week and that if there was no one to recieve it, we might have to pay for a new delivery charge.
It took several emails to sort it out and was very stressful. Then you did not deliver until reminded weeks later.
21 juin 2024
Réponse de RW4Y
Hi Patricia, thank you for the review. Sorry about the service you received, it was a miscommunication between ourselves and the courier service - we are working on improving this and the systems we use. Again sorry for the delay in receiving your goods.
Complimentary service
The item arrived on time without any complications and would definitely recommend.
20 juin 2024
Réponse de RW4Y
Hi Martin, thank you for the great review and happy you had a quick and easy service!
Réponse de RW4Y
Thank you for the 5 star review! We strive to make the journey as easy as possible for you.
The quick delivery is great for me as a…
The quick delivery is great for me as a builder, good quality roof windows.
Very happy.
30 mai 2024
Réponse de RW4Y
Thank you for the 5 star review! We hope to work with you again soon!
On time delivery and they have been…
On time delivery and they have been installed, working well.
11 juin 2024
Réponse de RW4Y
Thank you for the 5 star review!
Fitted like a glove
Fitted like a glove. I’m no DIYer but it only took me 20 minutes. 🏴
25 mai 2024
Réponse de RW4Y
That's great to hear! Thank you for the 5 star review!
Réponse de RW4Y
Thank you John for the great review!
Réponse de RW4Y
Thanks Philip for the great review!
I had a handle that had broken after 20…
I had a handle that had broken after 20 years of use.
I phoned and was asked to send a photo of the handle and the serial number on the window.
I received an email telling me which part to order. I placed the order and received the replacement handle in a couple of days.
It was good to be able to speak to someone who knew how to solve the problem.
Well done.
14 mai 2024
Réponse de RW4Y
Thank you Richard! We want to always make sure you always can speak to a real person!
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