Roomia Self Storage - St Marys NSW Avis 

196
TrustScore 5 sur 5

4,9

Forrester Road 160, 2760 Saint Marys, New South Wales, AU


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Debbie is no.1 in the business. I had to book another unit for more furniture and goods. She actually cares for you and goes over and above her job to help you. I'm grateful for her assistance because... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic Customer Service which made everything so easy! I have to give a big shout out to Debbie who is the reason I decided to take the unit. Everything was explained and the whole experience put m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff showed me how secured and clean the storage is and did very well to help me the inside operation of the place even providing me a van to move

L'entreprise a répondu

Noté 5 sur 5 étoiles

Deb was awesome — super friendly, genuinely helpful, and absolutely no hard sell. Roomies Storage has a great business model, and the pricing was unmatched for what we needed. Deb set us up with a 3m... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Site d'entreposage des véhicules
  3. Magasin d'articles de déménagement
  4. Magasin d'articles d'emballage
  5. Entrepôt pour camping-cars
  6. Centre de stockage

À propos de Roomia Self Storage - St Marys NSW

Écrit par l'entreprise

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Écrit par l'entreprise

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Coordonnées de contact

  • Forrester Road 160, 2760, Saint Marys, New South Wales, Australie

  • 02 9832 2333

4,9

Excellent

TrustScore 5 sur 5

196 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(196)

797 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Staff knowledge

30 mars 2026
Logo de Roomia Self Storage  - St Marys NSW

Réponse de Roomia Self Storage - St Marys NSW

Appreciate the feedback! Great to hear the team’s knowledge made a difference. We’re here to make storage feel straightforward and stress-free.

Noté 5 sur 5 étoiles

Clean and easy to use facilities

Clean and easy to use facilities! Deb was great with getting an initial tour on move in and ending our lease once we moved out! Thanks

29 mars 2026
Avis spontané
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Réponse de Roomia Self Storage - St Marys NSW

Appreciate the feedback! Deb will be so pleased to hear this. We’re glad everything was smooth from move-in to move-out.

Noté 5 sur 5 étoiles

The staff were patient

The staff were patient, understanding, friendly and extremely helpful in meeting my needs.

27 mars 2026
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Réponse de Roomia Self Storage - St Marys NSW

Thank you, that’s lovely to hear. We’re really glad the team could support you with patience and care - exactly what we’re here for.

Noté 5 sur 5 étoiles

Place is always kept neat

Place is always kept neat. The staff are just awesome. I highly recommend this place to anyone who needs an extra storage place that is secured and easily accessible.

4 mars 2026
Avis spontané
Logo de Roomia Self Storage  - St Marys NSW

Réponse de Roomia Self Storage - St Marys NSW

Thank you for noticing! We take pride in keeping our facilities clean, secure and easy to access. It's wonderful to hear our team made a great impression as well.

Thanks for recommending Roomia.

Noté 5 sur 5 étoiles

The gentleman who helped me was a great…

The gentleman who helped me was a great help and got me into a unit that was fitted for my needs. Place is clean and well presented. I have nothing bad to say about this place and I would recommend useing this place for anyone considering it

24 février 2026
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Réponse de Roomia Self Storage - St Marys NSW

Thank you for the recommendation! We’re so pleased our team helped match you with the right storage unit and that you found the facility clean and welcoming. We truly appreciate your support.

Noté 5 sur 5 étoiles

Friendly and Helpful Staff

Easy registration, easy access, friendly, helpful and accommodating staff. Full tour of the Facility. For a first timer like myself, I was a bit hesitant but the staff at St Mary's, they are great! Thank you Josh.

25 février 2026
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Réponse de Roomia Self Storage - St Marys NSW

Thank you for sharing this — we love hearing that your first storage experience felt easy and supported. Josh will be so pleased to know he made you feel comfortable and confident from the start. We’re always here if you need anything along the way.

Noté 5 sur 5 étoiles

Vicky was amazing certainly knows her…

Vicky was amazing certainly knows her job explained everything so well

23 janvier 2026
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Réponse de Roomia Self Storage - St Marys NSW

Thanks Lorraine, that’s great to hear. We’re glad Vicki could explain everything clearly and make it all feel straightforward.

Noté 5 sur 5 étoiles

Friendly service

Friendly service

20 janvier 2026
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Réponse de Roomia Self Storage - St Marys NSW

Thank you for your review and for choosing Roomia!

Noté 5 sur 5 étoiles

Review


This was my first time storing my belongings, and Vicki made it so easy. She was patient, helpful, and explained everything in a way that made me feel confident and comfortable. I’m really grateful for how supportive she was throughout the whole process.

Thank you Vicki

23 janvier 2026
Avis spontané
Logo de Roomia Self Storage  - St Marys NSW

Réponse de Roomia Self Storage - St Marys NSW

Thank you for sharing this. First-time storage can feel daunting, so we’re really glad Vicki could make you feel confident and supported.

Noté 5 sur 5 étoiles

We’ve had a great experience with…

We’ve had a great experience with Roomia. The facilities are clean, secure, and easy to access, and the team has been incredibly helpful and responsive throughout the process. We’d happily recommend Roomia to anyone looking for reliable, well-managed storage solutions.

13 janvier 2026
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Réponse de Roomia Self Storage - St Marys NSW

Thanks for the recommendation. We’re really glad the facilities and team made the whole process easy and reliable for you. Thank you for your review and for choosing Roomia.

Noté 5 sur 5 étoiles

The staff were great and very helpful…

The staff were great and very helpful and the storage is very clean and affordable and easy access 24/7

14 janvier 2026
Logo de Roomia Self Storage  - St Marys NSW

Réponse de Roomia Self Storage - St Marys NSW

Thanks so much for your kind feedback! We’re really glad you found our team helpful and the facility clean, affordable, and easy to access. Thank you for storing with Roomia.

Noté 5 sur 5 étoiles

Vicki was very helpful

Vicki was very helpful. She is the most enthusiastic employee I’ve ever met! 😊

29 décembre 2025
Avis spontané
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Réponse de Roomia Self Storage - St Marys NSW

Thank you for the lovely feedback — and for the smile 😊
Vicki’s enthusiasm and care really do shine through, and we’ll be sure to share your kind words with her. We’re so glad she could help make your experience a great one at Roomia.

Noté 5 sur 5 étoiles

Location was great as halfway between…

Location was great as halfway between main move locations. Cleanliness of lock up and, afterhours access and supportive staff

2 janvier 2026
Logo de Roomia Self Storage  - St Marys NSW

Réponse de Roomia Self Storage - St Marys NSW

Thanks for your review! We’re pleased the location, cleanliness and after-hours access worked well for you and that the team could support your move.

Noté 5 sur 5 étoiles

What I like about Roomia

What I like about Roomia, they have a good storage, modern facilities, easy access and beside it is safe to keep your things there, and the employees are all friendly especially Josh, really I love the place. We just moved our things there for just 2 days from another storage because it's easy access to our new storage. I signed my contract last 23 Dec 2025.
Carmen Fernandez
Customer

26 décembre 2025
Logo de Roomia Self Storage  - St Marys NSW

Réponse de Roomia Self Storage - St Marys NSW

Thank you, Carmen! We really appreciate your kind words. Josh and the team will be thrilled to hear this. Welcome to Roomia — we’re glad to have you with us 😊

Noté 5 sur 5 étoiles

Excellent experience

Great communciation, very helpful and patient staff and Deb was amazing!

19 décembre 2025
Avis spontané
Logo de Roomia Self Storage  - St Marys NSW

Réponse de Roomia Self Storage - St Marys NSW

Thank you! We’ll be sure to pass this on to Deb — great to hear you had such a positive experience.

Noté 5 sur 5 étoiles

Quick and easy transaction

Quick and easy transaction. Even more simple to access your stored items.

17 décembre 2025
Logo de Roomia Self Storage  - St Marys NSW

Réponse de Roomia Self Storage - St Marys NSW

Thanks for the great feedback! We’re so pleased to hear everything was quick and easy, from sign-up through to accessing your items. That’s exactly the experience we aim to deliver.

Noté 5 sur 5 étoiles

Vicki best in the world went above and…

Vicki best in the world went above and beyond to make my experience feel 1rst class

9 décembre 2025
Avis spontané
Logo de Roomia Self Storage  - St Marys NSW

Réponse de Roomia Self Storage - St Marys NSW

Thanks so much! We’re thrilled Vicki made your experience feel first-class. We’ll be sure to pass this on to her — she’ll really appreciate it!

Noté 1 sur 5 étoiles

No I wouldn’t use them again I emptied…

No I wouldn’t use them again I emptied my storage two weeks before it was due to be paid again no refund was offered for the full month I paid as I’ve always got with other storage units so no wouldn’t use again

29 novembre 2025
Logo de Roomia Self Storage  - St Marys NSW

Réponse de Roomia Self Storage - St Marys NSW

Thank you for taking the time to share your feedback, and we’re sorry you left feeling disappointed.

We completely understand how frustrating unexpected charges can be. Our agreement asks for 14 days’ notice before vacating so we can pro-rate your rent and ensure you only pay for the time you actually need. In this case, we didn’t receive notice before the next billing period, which meant the full month was charged.

We always want to be fair and are happy to talk things through if you’d like to reach out to our team directly.

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