Roomia Self Storage  Avis 1 362

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ease of setup. Straightforward and flexible with my change of plans. Storage size was perfect, equipment to get things back and forth into storage was great. And they responded virtually instantly to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Leanne and Maria have made our experience effortless and smooth they have been a great help with everything wi have asked absolutely 💯 would recommend to anyone who is looking for a storage facilit... Voir plus

Noté 5 sur 5 étoiles

Honestly, the woman who helped us was super patient and explained everything properly. Didn't feel rushed or confused at all. The whole sign up was way easier than I expected — no hidden nonsense. F... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’re first time storage users and Craig and Jess made the whole process easy and seamless as well as offering fair prices. We joined when there was a special on for 3 months. They took us on a walk t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Site d'entreposage des véhicules
  3. Magasin d'articles de déménagement
  4. Magasin d'articles d'emballage
  5. Entrepôt pour camping-cars
  6. Centre de stockage

À propos de Roomia Self Storage

Écrit par l'entreprise

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Écrit par l'entreprise

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Coordonnées de contact


4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Short on time, still a great experience

We had a very last minute need for storage and we couldn't have pulled it off without the team at Chirnside Park. Thank you Peter and Ben for your responsiveness and helpfulness. I'm glad I got to meet you both in person. The process was quick and seamless to get set up with the storage space and it's so simple for us to make sure the right people in our organisation have access. The facilities are great, clean and super easy to access. Shout out to Dean Thomas, our amazing removalist too - he pulled off a minor miracle fitting everything in!

18 mai 2026
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Réponse de Roomia Self Storage

Thank you so much for the wonderful review. We’re thrilled Peter and Ben could help make everything come together during a stressful and time-sensitive situation. We’ll be sure to pass on your kind words to them — and to Dean as well for his removalist miracle! We really appreciate the recommendation and are so pleased the process felt seamless for your organisation.

Noté 5 sur 5 étoiles

This storage place is amazing

This storage place is amazing, extremely clean, modern and super easy to book and access.
With all modern security you can use your phone and the app to access every part of the storage facility you need 24/7
Super friendly and helpful staff I would highly recommend Roomia to everyone.
Bonus free hire of their van for 24hrs this saved me a lot of money!!

18 mai 2026
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Réponse de Roomia Self Storage

Wow — thank you for such an amazing review! We’re so pleased you enjoyed the modern features, easy access and security of the facility. The complimentary move-in van saving you money is a great bonus too! We really appreciate the recommendation and your kind words about the team. Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Really easy to deal with and very…

Really easy to deal with and very helpful

15 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the review. Great to hear the team was helpful and easy to deal with throughout the process. We really appreciate your support and thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Always kept so clean and well…

Always kept so clean and well maintained. Leanne is fantastic and always happy to assist.

18 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the lovely review. We’re really pleased to hear the facility has consistently been clean and well maintained and that Leanne has been so helpful along the way. We’ll be sure to pass your kind words on to her.

Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Honestly

Honestly, the woman who helped us was super patient and explained everything properly. Didn't feel rushed or confused at all. The whole sign up was way easier than I expected — no hidden nonsense.
Facility is clean, modern, and actually secure. Best part is the app access — no keys, no codes to remember, just tap your phone and you're in. Makes life so much easier.
Would 100% recommend them. Already told my family about it in case they needed extra secure storage too.

14 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for such a thoughtful review. We’re really glad the team made everything clear and easy for you and that the sign-up process felt straightforward and stress-free.

It’s also great to hear the app access and security features stood out and made life easier for you. That’s exactly the experience we aim to create.

We truly appreciate the recommendation and thanks for already spreading the word to your family as well. That means a lot to us.

Noté 5 sur 5 étoiles

Everything it's perfect

Everything it's perfect

14 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the 5 star review. We’re really glad to hear everything has been perfect for you. We appreciate your support and thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Kin was so helpful from the start

Kin was so helpful from the start

15 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the lovely review. We’re really pleased to hear Kim was so helpful from the very beginning. We’ll be sure to pass your kind words on to her. Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

It was very easy an fully explained of…

It was very easy an fully explained of the facility.

15 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the review. Great to hear the process was easy and that everything about the facility was explained clearly for you. We appreciate you choosing Roomia.

Noté 5 sur 5 étoiles

I experienced excellent customer…

I experienced excellent customer service from Kim in Truganina branch. She is an expert in making the rules and instructions easy to understand. She explains thoroughly the process and assisted me with my sudden booking on the same day. Truly polite, courteous and professional. Highly commendable for her dedication at work. The area is clean and tidy with all the security features available on site.

15 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the wonderful review. We’re really pleased to hear Kim provided such excellent service and helped make your same day booking smooth and stress-free.

It’s great to know she explained everything clearly and professionally, and we’ll absolutely pass your kind words on to her.

Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Easy storage at Roomia

The whole process of obtaining storage was a breeze. Lauren was so easy to deal with and attended to our needs expertly. The facilities are perfect.

12 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the lovely review. We’re really pleased to hear Lauren made the process easy and helped look after everything you needed. We’ll be sure to pass your feedback on to her.

Great to hear you were happy with the facilities as well. Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Great customer service and advice.

Great customer service and advice.

12 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the review. Great to hear you received helpful advice and great customer service from the team. We really appreciate your support.

Noté 5 sur 5 étoiles

Pete was excellent in explaining the…

Pete was excellent in explaining the whole process.

15 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the review. We’re really pleased to hear Pete explained everything clearly and made the process easy to understand. We’ll be sure to pass your kind words on to him. Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Communication was super clear and…

Communication was super clear and transparent! Bree and the team guided me through the whole process and made it super easy for me to move in!

15 mai 2026
Avis spontané
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Réponse de Roomia Self Storage

Thanks so much for the great review. We’re really pleased to hear Bree and the team made the move-in process easy and kept communication clear throughout. We’ll be sure to pass your kind words on to them.

Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Nice and clean there and very friendly…

Nice and clean there and very friendly staff.

14 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the review. Great to hear you found the facility clean and the team friendly and welcoming. We really appreciate your support and thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Service

The staff (I've forgotten his name) made everything simple and quick. Not a lengthy process but nice and easy. He showed us around and explained everything really well.

13 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the great review. We’re really glad the team made the process simple, quick and easy for you and took the time to explain everything properly.

We appreciate you choosing Roomia and taking the time to share your experience.

Noté 3 sur 5 étoiles
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Réponse de Roomia Self Storage

Thanks for taking the time to leave your feedback. We appreciate you raising this with us.

The lift at this location is a goods lift designed specifically for safely moving furniture and larger items, which can make it operate a little differently to a standard passenger lift. We do understand it can feel slower at busy times and appreciate your patience while using the facility.

Thanks again for your feedback as we continue looking for ways to improve the customer experience.

Noté 5 sur 5 étoiles

Vicky was extremely helpful and very…

Vicky was extremely helpful and very knowledgeable made the move so much easier and worry free.

8 avril 2026
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Réponse de Roomia Self Storage

Thanks so much for the lovely review. We’re really pleased to hear Vicki was able to make your move easier and less stressful. We’ll be sure to pass your kind words on to her.

Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Same day unit made super easy

Such a simple and easy process even with wanting the storage on the same day!

9 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the review. We’re really glad the team could help get everything organised quickly and make the same day move-in process easy for you.

We appreciate you choosing Roomia.

Noté 5 sur 5 étoiles

Very easy and quick

Very easy and quick

8 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the 5 star review. Great to hear the process was easy and quick for you. We really appreciate your support.

Noté 5 sur 5 étoiles

The booking process and customer…

The booking process and customer service from Sarah was great. She was welcoming and friendly and showed me through the venue and was very thorough.

9 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the great review. We’re really pleased to hear Sarah made the booking process easy and took the time to show you through everything thoroughly. We’ll be sure to pass your kind words on to her.

Thanks again for choosing Roomia.

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