Roomia Self Storage  Avis 1 364

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Leanne and Maria have made our experience effortless and smooth they have been a great help with everything wi have asked absolutely 💯 would recommend to anyone who is looking for a storage facilit... Voir plus

Noté 5 sur 5 étoiles

Honestly, the woman who helped us was super patient and explained everything properly. Didn't feel rushed or confused at all. The whole sign up was way easier than I expected — no hidden nonsense. F... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ease of setup. Straightforward and flexible with my change of plans. Storage size was perfect, equipment to get things back and forth into storage was great. And they responded virtually instantly to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went on a two-month holiday and chose Roomia to store my belongings. From the reception, I was welcomed in a very friendly manner and had a great conversation while booking. Even while I was ov... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Site d'entreposage des véhicules
  3. Magasin d'articles de déménagement
  4. Magasin d'articles d'emballage
  5. Entrepôt pour camping-cars
  6. Centre de stockage

À propos de Roomia Self Storage

Écrit par l'entreprise

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Écrit par l'entreprise

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Coordonnées de contact


4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very easy and quick

Very easy and quick

8 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the 5 star review. Great to hear the process was easy and quick for you. We really appreciate your support.

Noté 5 sur 5 étoiles

The booking process and customer…

The booking process and customer service from Sarah was great. She was welcoming and friendly and showed me through the venue and was very thorough.

9 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the great review. We’re really pleased to hear Sarah made the booking process easy and took the time to show you through everything thoroughly. We’ll be sure to pass your kind words on to her.

Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Communication was great and support was…

Communication was great and support was there for every step of the way. Appreciated the additional services such as the van hire, trolley and lift. Great experience as a self storage first timer. Kriesha (or Kreisha) is awesome!

6 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the wonderful review. We know using storage for the first time can feel a little daunting, so it’s great to hear the team supported you every step of the way and made the experience a positive one.

We’re also glad the additional services helped make things easier for you, and we’ll be sure to pass your kind words on to Kriesha. Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Very responsive and helpful team at…

Very responsive and helpful team at Minchinbury, made the process seamless.

11 mai 2026
Avis spontané
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Réponse de Roomia Self Storage

Thanks so much for the review. Great to hear the Roomia Minchinbury team was responsive, helpful and made the whole process seamless for you. We really appreciate your support.

Noté 5 sur 5 étoiles

I’ve been with Roomia for almost 3…

I’ve been with Roomia for almost 3 years now and everything from signing up, moving stuff in (and out) to vacating was such a smooth process.

It has been great to access everything via my phone and their customer service is welcoming and super friendly!

Highly recommend!

8 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for your ongoing support over the past 3 years and for taking the time to leave such a thoughtful review.

We’re really pleased to hear the whole experience, from move-in through to vacating, has been smooth and easy for you. It’s also great to know the app access and customer service stood out along the way.

Thanks again for the recommendation and for choosing Roomia.

Noté 5 sur 5 étoiles

Friendly staff explained the process in…

Friendly staff explained the process in detail and made it easy for us to use the storage unit for the first time. Easy to cancel at the end of use as well. Unit was clean, easy to get to and use.

14 janvier 2026
Avis spontané
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Réponse de Roomia Self Storage

Thanks so much for the lovely review. We know first time storage can feel unfamiliar, so we’re really glad the team made the process easy and straightforward for you from beginning to end.

Great to hear the unit was clean and easy to access as well. We appreciate you choosing Roomia.

Noté 5 sur 5 étoiles

The young girl that was on when l went…

The young girl that was on when l went to be shown how to connect to the app and then into how to get into the premises she’s very helpful and then on the Saturday when I got there I had issue with the locker and must
Set an alarm and she came up and gave me your help so yes she’s very helpful. That young girl that you have employed their, overall experience was easy once done it. I know what I’m doing but thank you.

9 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for taking the time to leave such kind feedback.

It’s great to know that Kriesha made the experience easier and helped you feel more confident using the facility. We’ll be sure to pass your feedback on to her. Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Very happy on how easy it is to access…

Very happy on how easy it is to access the site

9 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the review. Great to hear you’re happy with how easy the site is to access. We really appreciate your support and thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

The Manager

The Manager, Scott and his staff have always been a pleasure to deal with. Nothing is too much trouble.

8 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the lovely review. We’re really pleased to hear Scott and the team have consistently provided such a positive experience and been so helpful whenever needed. We’ll be sure to pass your kind words on to them.

Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Well maintained and clean facility

Well maintained and clean facility. The rooms are easy to access with good size doors.
Staff are friendly and helpful.

The only thing I think they could do better is to either use RFID tags (instead of an 8 digit number) for the entry gate, or provide something like a business card with your room details and gate code that you can stick in your wallet or the car.

8 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the thoughtful review and feedback. We’re really glad to hear you found the facility clean, easy to access and our team helpful.

We also appreciate the suggestion around gate access and unit details. That’s genuinely useful feedback and we can see how a simple wallet card or alternative access option could make things even easier day to day. We’ll make sure this is passed on to the team as we continue improving the customer experience.

Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

Friendly & professional service

Friendly & professional service, 10 out of 10

7 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the 10 out of 10 review. We really appreciate it. Great to hear you had a friendly and professional experience with the team. Thanks again for choosing Roomia.

Noté 5 sur 5 étoiles

The service and assistance provided as…

The service and assistance provided as it’s my 1st time leasing storage and it was mad clear and straight forward. Very satisfied ty.

1 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the review. We know using storage for the first time can feel a little overwhelming, so it’s great to hear the team made the process clear and straightforward for you. Really appreciate you choosing Roomia and we’re glad you’ve had a positive experience.

Noté 5 sur 5 étoiles

Jason at St Mary's was a pleasure to…

Jason at St Mary's was a pleasure to deal with. He explained what storage options there were, costs and how their security system worked. The cost for the ongoing storage was very completive. We have recommended Roomia to other people.

6 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the kind review and recommendation. We’re really pleased to hear Jason took the time to explain everything clearly and helped you find the right option. We’ll be sure to pass your feedback on to him.

Thanks again for recommending Roomia to others, that really means a lot to us.

Noté 5 sur 5 étoiles

Wonderful place for storage

Clean easy to access units, reasonable price and great staff who were always happy to help.
Would highly recommend to anyone else who might need to store extra items.

6 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the recommendation. We’re really glad to hear you found the units clean and easy to access and that the team was able to help whenever needed.

We appreciate you choosing Roomia and taking the time to leave such a lovely review.

Noté 5 sur 5 étoiles

Great service

Great service, easy to access competitive pricing. Highly recommend

6 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the review and recommendation. Great to hear you found the process easy, the pricing competitive and the service helpful. We really appreciate your support.

Noté 5 sur 5 étoiles

I’ve never dealt with a storage company…

I’ve never dealt with a storage company before however I will never deal with anyone else. Roomia was fantastic from the moment I started working with them. They were thorough, helpful and informative, nothing was too much. They’re 24hour access is what sold me the most and the app was so easy to use. I’d recommend Roomia to anyone looking to store their belongings. Sarah was brilliant to deal with, well done. Shame I had to leave, but all good things come to an end eventually. Might see you again, thanks.

6 mai 2026
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Réponse de Roomia Self Storage

Wow, thank you so much for such a thoughtful review. We’re really happy to hear your first storage experience was such a positive one.

We’ll absolutely pass your kind words on to Sarah. She’ll really appreciate it.

While we’re sorry to see you go, we’re so glad we could help during the time you needed storage.

Noté 5 sur 5 étoiles

Repeat Customer opinion

As I said in my other review Maria went above and Beyond last Saturday after hours to help me get what I needed and Leanne has helped me from the beginning when storage kink opened. I’m very happy with the service and deals they give me as a repeat customer

6 mai 2026
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Réponse de Roomia Self Storage

Thanks again for taking the time to leave another review. It’s wonderful to hear both Maria and Leanne have looked after you so well over the years.

We really appreciate your ongoing support as a repeat customer and look forward to continuing to help whenever you need us.

Noté 5 sur 5 étoiles

Genuine service cheaper then others

Great service! security is on point and the process is simple and it is cheaper then most major storage names.
They have on site boxes and stuff for purchase if needed and an elevator and trolley's on site for your use as needed. Pleasant experience

6 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the great review. We’re really glad to hear you found the process simple, the pricing competitive and the security reassuring.

It’s also great to know the extra touches like the boxes, trolleys and lift access helped make your experience easier. Thanks again for choosing Roomia.

Noté 4 sur 5 étoiles

Very easy access

Very easy access
Staff ( Kim ) was very helpful and the location was very close and convenient for me

2 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the review. Great to hear the location and access worked well for you and that Kim was able to help. We’ll be sure to pass your kind words on to her. Really appreciate you choosing Roomia.

Noté 5 sur 5 étoiles

I have been dealing with Ben from…

I have been dealing with Ben from chirnside and he has been amazing, customer service and attitude has been unbelievable plus your facility is cleans and easy to use, I will be highly recommended it

5 mai 2026
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Réponse de Roomia Self Storage

Thanks so much for the fantastic review. We’re really pleased to hear Ben has provided such great service and made your experience a positive one. We’ll be sure to pass your kind words on to him.

Thanks again for the recommendation and for choosing Roomia.

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