Roost HeatingAvis 

492
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Exemplary work from Roost, always top notch. I’ve used Roost for years, from fitting a new boiler, to radiators changes, new taps, servicing etc. This time round we had a leak, which Roost promptly fi... Voir plus

Noté 5 sur 5 étoiles

Recommended to me by Qettle for small job. The firm helpfully asked whether my boiler needed servicing to avoid paying minimum call out for a 5 minute job and it was due for servicing so they did bo... Voir plus

Noté 5 sur 5 étoiles

Engineer Chris arrived as booked. He was polite, efficient and helpful pointing out some items I would be able to deal with in addition to his boiler service and safety check. Many thanks Chris and Ro... Voir plus

Noté 5 sur 5 étoiles

I had a leak in my office Wc with water coming through the ceiling into the room below. Chris from Roost attended speedily and diagnosed the problem and suggested a solution. He was very polite and... Voir plus

À propos de l'entreprise

  1. Ingénieur gaz
  2. Fournisseur de systèmes de climatisation
  3. Fournisseur de climatisation
  4. Chauffagiste
  5. Fournisseur de chauffage
  6. Plombier

Écrit par l'entreprise

Experts at heating design and installation. Fanatical about great service and smart solutions (and we can fix your boiler too). Whether you're looking for boiler repairs, boiler servicing or a brand new, brilliantly efficient boiler for a growing brood, we take pride in our workmanship and always offer the highest standards of quality. Roost Heating can deliver a solution to suit and service that will surpass your highest expectations. Don't just take our word for it though, visit our review page and see what some of our customers say about Roost Heating. Why choose Roost Heating Communication: We pride ourselves on being responsive. Staff: The Roost Heating team are polite and presentable, our engineers are DRB checked and we never use sub contractors. Holistic: Taking care of every aspect of your heating system from installation to maintenance and emergency repairs, as well as upgrading with the latest technology.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

492 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(492)

99 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great work as always by the Roost team

We've used Tareq and his team at Roost now for the last 4 years. They serviced our old boiler, dealing with issues swiftly along the way, and have recently installed a new boiler. The engineers that have attended (Chris, Christian, Max, Jack, Aiden) have all been excellent - knowledgeable, polite and tidy - and when an unexpected problem arose post-installation it was dealt with
immediately within 24 hours under the warranty. We are very grateful to Roost Heating for all the help, and we wouldn't hesitate to recommend Roost for their outstanding work and customer service.
Thank you Roost Heating.

9 mai 2024
Avis spontané
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Réponse de Roost Heating

Thank you for your continued loyalty over the last few years. The team enjoyed working with you for you recent boiler installation and we are delighted to hear you would recommend us too!

Noté 5 sur 5 étoiles

Extremely professional and reliable

Extremely professional and reliable. From diagnosing the issue of my underfloor heating manifold to recommending a solution and then booking the work in and completing the work was seamless. A big thank you to the guys on the day - very polite and explained everything.

16 avril 2024
Avis spontané
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Réponse de Roost Heating

Thank you for taking the time to leave us a review. We are glad the guys could get your underfloor heating sorted for you and we look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Such great service

Such great service, from booking to the actual service of our boiler. Christian was so helpful.

16 avril 2024
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Réponse de Roost Heating

Thank you for leaving us a 5-star review. We are so glad to hear Christian provided a helpful service. We look forward to seeing you again next year!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, great communication. Helpful and polite whist here doing the work and really responsive with follow-up queries. Would have no hesitation to ask them for help in the future.

9 avril 2024
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Réponse de Roost Heating

Thank you for your kind words and 5 stars! We look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Always excellent.

4 avril 2024
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Réponse de Roost Heating

Thank for leaving us a 5-star review, much appreciated!

Noté 5 sur 5 étoiles

Great service

Responded promptly to initial query, provided appointment quickly, explained charges.

Underfloor heating fixed in the initial call out which is great service. Technicians who attended very knowledgeable & friendly. Would use again.

28 mars 2024
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Réponse de Roost Heating

We are delighted to hear such positive comments about our underfloor heating engineers. We look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Knowledgeable, skilled and considerate

We had ongoing problems with our underfloor heating. The people at Roost investigated carefully and were determined to leave us with a reliable and efficient system. They were exceptional problem solvers and considerate, polite and effective. All backed up by excellent customer service - answering/returning calls, keeping us informed of progress and basically doing what they said they would. Finally they left us with a system they believe our local plumber can keep serviced to save us money. We cannot recommend them highly enough.

26 février 2024
Avis spontané
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Réponse de Roost Heating

Thanks for taking the time to leave us a review. It's great to hear the underfloor heating team did a great job along with our customer service team too. It was a pleasure to work with you and lovely to know you would recommend us :)

Noté 5 sur 5 étoiles

Happy customers!

Aidan installed a new radiator for us and we are very happy with the results. I liked how considerate he was of keeping mess to an absolute minimum and he didn't mind working under the watchful eye of our newborn which was great entertainment for her. Towards the end of his visit, he explained to us what he had done and happily answered all our questions.

6 septembre 2023
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Réponse de Roost Heating

We love to hear from happy customers and it's great to hear Aidan was entertaining to your newborn :) Thanks for taking the time to leave the review, we look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Boiler and Cylinder Replacement

Roost heating replaced our old boiler and our hot water cylinder tank in the airing cupboard along with the removal of the water tanks in the loft.
Aiden and Max did a great job, and the service provided was to a very high standard. Polite and answers all my questions. Highly recommended.
John Turner

12 mars 2024
Avis spontané
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Réponse de Roost Heating

Thanks for the review John, we are delighted to hear the team did a great job installing your new boiler. We look forward to seeing you again next year for your first annual service.

Noté 5 sur 5 étoiles

Kitchen tap replacement

Good price. Prompt service. Excellent communication. I will use again.

8 mars 2024
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Réponse de Roost Heating

Thanks for the 5-stars Kevin, we hope to work with you again in the future.

Noté 5 sur 5 étoiles

Excellent service and really nice fellas.

Just had Christian and Jack out to have a look at our Air Source Heat Pump. Really nice fellas, explained everything they were doing and needed to do really clearly and were prompt and efficient. Felt very comfortable having them in my home and would defo Italy use them again.

5 mars 2024
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Réponse de Roost Heating

Thank you for your 5-star review Katie. We are so pleased to hear you received a great service from our guys whilst having your heat pump issues investigated and it's lovely to know you felt comfortable with them working in your home. We look forward to working with you again in the future :)

Noté 5 sur 5 étoiles

Would recommend for any plumbing issues!

Would recommend for any plumbing issues and would use again.

Our house's heating system had been suffering from an existing fault which symptoms appeared to be caused by the UFH tripping the boiler. After a couple of other plumbers were unable to diagnosis the fault, I got in contact with Roost Heating. Long story short, cause was identified and resolved. Very happy customer.

31 janvier 2024
Avis spontané
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Réponse de Roost Heating

We are delighted to hear you were left a happy customer following your visit from our underfloor heating engineer. We look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Great job done

This is the 2nd time I have used Roost. They are very efficient in making the booking. Their staff (Chris Smith) is super polite and knows his stuff. I can highly recommend this company.

25 janvier 2024
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Réponse de Roost Heating

Thank you for your great review. Glad to hear the office team got you booked in efficiently and that Chris could get your heating sorted. We hope to work with you again soon.

Noté 4 sur 5 étoiles

Overall pleased with work

Courteous and professional
Arrived a little later (half an hour) than Scheduled but when he arrived did a good job.

22 janvier 2024
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Réponse de Roost Heating

Thank you for your review. We are delighted to hear the engineer provided a professional service when repairing your boiler issue. Apologies that he was running late for your appointment, but we do understand the office team communicated with you on the day so you were aware of this and kept up to speed.

Noté 5 sur 5 étoiles

Excellent service and efficiency

From the first contact with Roost (recommended by Polypipe, the manufacturer of our undefloor heating) they could not have been more helpful, accommodating or professional. We've had our underfloor hearing fitted for five years but at the time didn't get smart thermostats, so finally decided to get Hive controls fitted for our three UFH zones. The email correspondence with Roost in advance of their visit was really helpful and informative, and gave me confidence. On the day Chris turned up on time, was really friendly. He explained everything he was doing, and talked through the options explaining the pros and cons of each. Following Chris's work the system has operated really well. Very happy all round.

19 décembre 2023
Avis spontané
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Réponse de Roost Heating

Thank you for your 5-star review and kind words. We are so pleased Polypipe put you in touch with us and it's great to hear you received a fabulous service from Chris whilst having your underfloor heating controls fitted. We look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Roost can be proud of Linda and Jade !

We cannot praise the people that we saw and spoke to at Roost heating today and earlier this week enough. The engineer was knowledgeable, understanding and came quickly to the boiler problems we were having.
The kind, caring, compassionate lady we initially spoke to on the phone, was one in a million, Thanks to Linda and Jade , we are two toasty warm oldies tonight !

12 janvier 2024
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Réponse de Roost Heating

Ah, thank you so much for your lovely words about our team. We are delighted to hear we could get out to you quickly and resolve your issues so you are warm and toasty again. We will pass on your thanks to Jade & Belinda :)

Noté 5 sur 5 étoiles

Roost heating were excellent

Roost heating were excellent on time, plenty of advice and help in decommissioning an old solar panel set

12 janvier 2024
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Réponse de Roost Heating

Thank you for taking the time to leave us a review. We are pleased to hear the solar engineer provided an excellent service and good advice.

Noté 5 sur 5 étoiles

Great team

Jade and his colleagues quickly fixed a boiler issue caused by a previous incompetent installer (not Roost!). Great work, thank you.

11 janvier 2024
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Réponse de Roost Heating

Great to hear Jade and the team were able to get your boiler issues sorted for you. Thanks for the review! We look forward to working with you again soon.

Noté 5 sur 5 étoiles

Excellent - Highly Recommend

Excellent, very professional company. Detailed quotes. Regular visits from the lead engineer Tareq, who patiently explained job details. All engineers were professional, helpful and friendly to have on site. I could not recommend more highly.

5 janvier 2024
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Réponse de Roost Heating

Thank you for the 5-star review Jenny! It has been a pleasure to work with you and to get your heating system installed. I will pass on your thanks and kind comments to Tareq & the Roost team.

Noté 5 sur 5 étoiles

Excellent customer service

Roost did an excellent job installing our boiler last year. Most impressed that when we had boiler issues (due to issues our side - boiler was pumping out hot heat given our thermostat device got deleted from our app) Roost came out to visit and resolve the issue immediately without any cost. This was really appreciated given impacts it was having on our house and young kids. Thank you

8 novembre 2023
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Réponse de Roost Heating

Hi Scott, thank you for your 5-star review. So pleased we could help get the issue resolved quickly for you. Only too happy to help!

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