Roost HeatingAvis 

492
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Exemplary work from Roost, always top notch. I’ve used Roost for years, from fitting a new boiler, to radiators changes, new taps, servicing etc. This time round we had a leak, which Roost promptly fi... Voir plus

Noté 5 sur 5 étoiles

Recommended to me by Qettle for small job. The firm helpfully asked whether my boiler needed servicing to avoid paying minimum call out for a 5 minute job and it was due for servicing so they did bo... Voir plus

Noté 5 sur 5 étoiles

Engineer Chris arrived as booked. He was polite, efficient and helpful pointing out some items I would be able to deal with in addition to his boiler service and safety check. Many thanks Chris and Ro... Voir plus

Noté 5 sur 5 étoiles

I had a leak in my office Wc with water coming through the ceiling into the room below. Chris from Roost attended speedily and diagnosed the problem and suggested a solution. He was very polite and... Voir plus

À propos de l'entreprise

  1. Ingénieur gaz
  2. Fournisseur de systèmes de climatisation
  3. Fournisseur de climatisation
  4. Chauffagiste
  5. Fournisseur de chauffage
  6. Plombier

Écrit par l'entreprise

Experts at heating design and installation. Fanatical about great service and smart solutions (and we can fix your boiler too). Whether you're looking for boiler repairs, boiler servicing or a brand new, brilliantly efficient boiler for a growing brood, we take pride in our workmanship and always offer the highest standards of quality. Roost Heating can deliver a solution to suit and service that will surpass your highest expectations. Don't just take our word for it though, visit our review page and see what some of our customers say about Roost Heating. Why choose Roost Heating Communication: We pride ourselves on being responsive. Staff: The Roost Heating team are polite and presentable, our engineers are DRB checked and we never use sub contractors. Holistic: Taking care of every aspect of your heating system from installation to maintenance and emergency repairs, as well as upgrading with the latest technology.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

492 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(492)

99 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Squeezed me in before Christmas

Roost Heating fitted me in on 22nd December, the last working day before Christmas. Belinda in the office was wonderful and very efficient. Chris came to look at the underfloor heating. He was professional, knowledgeable & punctual. So impressed by this company, it had a family feel to it. I'd give them 5*! Roost will definitely stay in my phone book.

22 décembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thank you for your 5-star review. It's lovely to hear such wonderful comments about our office team and the engineers. We are glad you found us and we look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Housebuyers survey

Roost were very helpful in arranging a housebuyer's survey and service of our intended new house gas boiler

19 décembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thank you for taking the time to leave us a review. We hope all goes well with the new house and you know where we are if you need any assistance with the heating.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Friendly and reliable staff, we had an ongoing underfloor heating problem that was frustrating, wish we had found Roost and Tariq earlier. Problem solved and work carried out plus boiler serviced efficiently today by Chris & Max.
Would highly recommend, a company which still has standards and high customer service. Hard to find these days.

21 décembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thank you for your 5-star review. We love to hear to feedback like this about the team and we are delighted we could get your underfloor heating back up and running and the boiler serviced too. We look forward to working with you again!

Noté 5 sur 5 étoiles

Very pleased with the job

Plumber turned up on time. Look at various solutions and explained option. Did the job quickly and made sure everything was tidy. Was polite and personable.

19 décembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thank you for your 5-star review David. We are so pleased to hear the engineer did a great plumbing job in a speedy and tidy manner. We look forward to working with you again soon.

Noté 5 sur 5 étoiles

I just wish to say the service from the…

I just wish to say the service from the roost team was excellent. Punctual, polite and efficient. I would thoroughly recommend the team. Chris was very knowledgable with regards to the system and it was lovely to see the same engineer on both visits

15 décembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thank you Sarah, it's always nice to hear our engineers have done a great job. We hope to work with you again in the future.

Noté 5 sur 5 étoiles

Great job

Quick, clean and a job well done

1 décembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thanks for your review Jack, it's great to hear 5 star feedback. We look forward to working with you again soon.

Noté 5 sur 5 étoiles

Knowledgeable

Knowledgeable, personable and answered our random unanticipated questions.

30 novembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thank you for your 5 star review. We look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Fantastic experience from start to finish

Fantastic experience from start to finish. Aidan and Max were the engineers who did the majority of our work and they were just superb; good, helpful and kind lads who know their stuff. They were patient, explained things clearly and always tidied up well when they were finished. I hear there’s an end of year award for the employee who gets the best customer satisfaction scores - they both thoroughly deserve it!

The whole Roost team were responsive, professional and to put it simply, truly decent human beings. Our boiler packed it in unexpectedly, we were without hot water and heating (we have a small child, so not insignificant!). Roost went the extra mile to get us sorted with a new boiler asap and helped by giving us flexible options to help us pay. I’d recommend a thousand times over. We’ll certainly be using them again.

Thank you and Merry Christmas Roost :)

9 octobre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thank you for your fantastic 5 star review. It's so heart-warming to hear that our team made such a good impression on you whilst installing your new boiler and it's lovely to hear you would recommend us too. We really enjoyed working with you and look forward to seeing you next year for your first annual service.

Wishing you a warm & cosy Christmas with your new boiler :)

Noté 5 sur 5 étoiles

Excellent company

Tareq was very kind, patient, and helpful. He helped guide me through the process and even though I wasn’t in their area Tareq was happy to help. The Winchester people are very lucky to be served by them

27 novembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Ah thank you for such a lovely review Panny. We are glad we could help you out, even though you were outside our normal area :)

Noté 5 sur 5 étoiles

Reliable and Efficient

Came on time, sorted out problem - excellent service!

23 novembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thanks for taking the time to leave us a review. We are pleased to hear you received an excellent service from our engineer :)

Noté 5 sur 5 étoiles

Great service

Great service, feel confident with the engineer, highly recommended

15 novembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thank you for your review Lorraine, glad to hear you received a great service and you would recommend us. We look forward to working with you again.

Noté 5 sur 5 étoiles

Thank you Christian

Christian reviewed the repair beforehand and was very clear on the cost. He arrived on time and worked really hard to complete what appeared to be a difficult job. He had a can-do attitude, resolved issues and completed the job to my full satisfaction with no hidden extras. He was knowledgeable, organised and came prepared with the right parts. Boiler now working well and thank you 🙏

16 novembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Glad to hear your boiler is back up and running well. We are very grateful for your review and will pass on your kind comments to Christian.

Noté 5 sur 5 étoiles

We had Chris repair and set up our…

We had Chris repair and set up our digital controllers and fixed our underfloor heating, what a great guy, he was a pleasure to talk to and very helpful in every aspect. I would thoroughly recommend Chris and Roost Heating. We have had a few "experts" look at our underfloor heating without success, Chris sorted everything out.

14 novembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thank you for taking the time to leave us a review. It's great to hear you would recommend us and we are so pleased Chris could get your underfloor heating and your controls working well again for the winter.

Noté 5 sur 5 étoiles

Great company

Christian arrived on time, was very polite and friendly. The booking process was extremely easy as Berni was very helpful in booking the work. Wouldn’t hesitate to recommend these guys again.

9 novembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thank you for leaving us a 5 star review, we are delighted to hear you received a great service from both our engineer and the office. We look forward to seeing you again next year for your annual service.

Noté 5 sur 5 étoiles

Christian knows his stuff

Christian knows his stuff. He was very reassuring and his visit was educational! We look forward to working with him and his business in the future.

9 novembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thank you for your review. We appreciate you taking the time to leave one and it's great to hear Christian was reassuring with his knowledge.

Noté 5 sur 5 étoiles

Great company

Chris was on time, polite, friendly, efficient and gave good advice. We've used Roost in the past (indeed recommended them to our neighbours who were similarly impressed) and would be pleased to recommend them again.

6 novembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thank you for your loyalty and for recommending us to your neighbours too. We look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Chris was fantastic

Chris was fantastic! Happy, friendly and very thorough and thoughtful. Would absolutely recommend him to anyone.

7 novembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Thank you for the 5 stars! Great to hear our engineer was happy and friendly, we will pass on your kind comments.

Noté 5 sur 5 étoiles

Roost Heating installed our new boiler

Roost Heating installed our new boiler within 24 hours of our old boiler breaking. So we had no stress about being without heating & hot water. Aidan & Jack were professional, courteous and helpful. Everything was left tidy and we received clear instructions on how to use the boiler controls and App. We have used Roost Heating several times and highly recommend them. An excellent company!

1 novembre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Glad we could get your new boiler installed so quickly for you. Thanks for your kind comments about the guys, we will pass these on and look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Tariq Aidan Max Chris and Jack all…

Tariq Aidan Max Chris and Jack all played a part in installing our new boiler and sorting out a long term problem with our radiators. They worked cleanly professionally and with good grace.
I would not hesitate to recommend them.
Many thanks to Roost Heating.

26 octobre 2023
Avis spontané
Logo de Roost Heating

Réponse de Roost Heating

Delighted to hear you received a great service from the Roost team when having your new boiler installed. We will pass your comments on to all the guys. Thank you for taking the time to leave this review.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus