Products were exactly as advertised, delivery was very prompt and packaging was great. Will be ordering more in the future.
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Lisez les avis des autres
Quick and efficient with sale and delivery. The only problem I tried 1 sachet in water as recommended and the taste is really bitter and made my tongue and lips tingle and go numb. So I cant dri... Voir plus
Holy moly is that kava potent. Ordered some Instant Kelai (100g) and Traditional Grind Melo Melo, Borogoru, and Bir Kar (all 250g). Took 1 1/2 cup of Melo Melo and I’m surprised at how effective it is... Voir plus
L'entreprise a répondu
I ordered a 100g pack of Borogoru Instant Kava Powder from Root & Pestle. Following the instructions, I used scales to weigh 15 grams of powder and mixed with water. 2 hours after drinking I still had... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Herboriste
- aussi dans
- Boutique d'herbes médicinales
- Distributeur de boissons
- Fabricant de produits alimentaires
- Magasin de vitamines et compléments alimentaires
Écrit par l'entreprise
Root & Pestle Premium Kava Powders are made with 100% noble kava roots that are hand-selected from local farmers and processed, tested, and packaged in-house at our Processing Facility on the island of Espiritu Santo (northern islands of Vanuatu, the birthplace of kava) to ensure premium quality, variety and sustainability. Our state-of-the-art technology means we can bridge the gap between freshness and convenience by producing instant and traditional ground kava blends and single cultivars that are incredibly clean to the palette and pack a traditional punch. We are proud to share our tried and tested products and guarantee there is something for everyone. Root & Pestle: Revolutionising the Kava Experience.
Coordonnées de contact
Belli Park, 4562, Queensland, Australie
- enquiries@rootandpestlekava.com
- rootandpestlekava.com.au
4,6
Excellent
220 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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What an awesome company and product
What an awesome company and product!
Great communication, prompt delivery and the kava is extremely potent.
By far the most professional kava business I have dealt with.
Will definitely be a return customer!
12 janvier 2024
Réponse de Root & Pestle Kava
Wow Jac, thank you so much for your stellar review. We are very grateful.
Plenty of options to choose from
Plenty of options to choose from without feeling overwhelming to choose. Quick and prompt shipping, and a great product.
19 octobre 2023
Réponse de Root & Pestle Kava
That's great to hear, thank you for the fabulous rating.
Réponse de Root & Pestle Kava
Thank you for that LC.
Prompt delivery of a quality product
Prompt delivery of a quality product. The finished drink sweeps the body with a pleasant feeling of relaxation. The only problem is that it tastes like mud water but that is fixed by downing the drink as fast as possible.
2 janvier 2024
Réponse de Root & Pestle Kava
Thank you so much for the 5 stars.
Great experience with Puariki!
Great experience with trying Root and Pestle’s Puariki Kava and strainer bag. This traditional grind kava was even more enjoyable to experience once prepared according to instructions than expected. Delivery was prompt and well packaged. Will order again and try their instant Puariki kava.
1 janvier 2024
Réponse de Root & Pestle Kava
Sounds like you've had a great time. Thank you for sharing Amanda. All the best.
great speedy service
great speedy service, would have rated 5 stars but sadly most products we were interested in are out of stock :( sad karva noises.
I will definitely purchase again
14 décembre 2023
Réponse de Root & Pestle Kava
Thank you for your feedback Pete. We will do our best not to disappoint in the future. Thanks for choosing R&P.
Great product that arrived very quickly
Received my order very quickly just in time for Christmas.
18 décembre 2023
Réponse de Root & Pestle Kava
Yay, we love it when that happens. Thank you for the great rating.
Have not revived the product yet
Have not revived the product yet, that is why I cannot give you stars.
29 décembre 2023
Réponse de Root & Pestle Kava
Hi there, we are sorry to hear your order hasn't arrived. I've had a look into this for you and from what I can see your order left our warehouse the following business day and has been with the postal service since then. I believe there have been some delays due to flooding, but I've check your tracking number and it says that you order is "On time". Feel free to pop us a line anytime if there's anything we can do for you.
Réponse de Root & Pestle Kava
Dear Brett, we apologies for the delay in getting your order to you as quickly as you might have hoped over the festive season. As I'm sure you may be aware, Christmas and New Years is a particularly busy time for the postal service, not to mentioned the delays caused by flooding. We have had a look into your tracking info and see that your order is still on time. Let us know if there's anything we can do to assist you in the future. All the best, The R&P Team.
Réponse de Root & Pestle Kava
That's great to hear Paul, thank you for sharing.
Réponse de Root & Pestle Kava
Hi Rashid, thank you for the feedback. This is not the quality one should expect from our products. We will be contacting you directly in order to look into this matter so that we can get to the bottom of this. We apologies for disappointing you and if you'd allow it, we'd love the opportunity to make it up to you.
Absolutely fantastic customer service
Absolutely fantastic customer service, highly responsive and helpful and all done on a public holiday! Very much looking forward to trying their products.
26 décembre 2023
Avis spontané
Réponse de Root & Pestle Kava
Thank you Nathan, we are thrilled to hear you've had a good experience with us. Thank you for taking the time to rate us.
Exceptional customer service and…
Exceptional customer service and awesome product. Highly recommended
11 décembre 2023
Avis spontané
Réponse de Root & Pestle Kava
Thank you Anthony, it's been our pleasure.
Réponse de Root & Pestle Kava
Great to hear.
Webpage easy to negotiate
Webpage easy to negotiate. I received the products very quickly.
23 octobre 2023
Réponse de Root & Pestle Kava
We appreciate the rating, thank you so much for your feedback.
I was a Klin kava customer so many…
I was a Klin kava customer so many years ago, it was the best kava me and my friends ever had.
I’m so glad I impulse googled “Klin kava” one night recently and found the Root & Pestle store.
Messaged many of my oldest friends to let them know the people behind Klin are back!
The new website is great, the new selection is great, my delivery turned up promptly and in some very nice packaging.
Looking forward to trying it tonight, thankyou for bringing this back into our lives.
4 novembre 2023
Réponse de Root & Pestle Kava
Awesome, thank you for sharing
Réponse de Root & Pestle Kava
Thank you Rebecca. Kava is definitely an acquired taste and can take some getting used to.
Exceptionally high quality Kava!
I am so grateful for this exceptionally high quality kava. It really is a blessing! Shipping and processing is also very quick. Thank you so much for your dedication and passion ❤️🙏🏻
19 octobre 2023
Réponse de Root & Pestle Kava
Wow, thank you for that Louise. We love what we do!!
Quality
Fast, efficient and friendly - with an excellent range and quality of kava. 100% recommend
28 octobre 2023
Réponse de Root & Pestle Kava
Thank you so much. It's great to hear you've enjoyed your experience with us.
Delivery has been completed.
29 octobre 2023
Réponse de Root & Pestle Kava
Excellent, thank you for the 5 star rating!
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