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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered on 30/9/26 numerous emails saying this item is either in transit or being prepared my guess is thats it's still somewhere in China or elsewhere not in UK. My advice would be please don’t wast... Voir plus

Noté 1 sur 5 étoiles

I ordered an item from this company genuinely thinking it was a UK company. In the beginning I was impressed by their communications. A red flag was raised when I queried the delivery time. The reply... Voir plus

Noté 1 sur 5 étoiles

Absolute joke cowboy outfit. Moments after placing order I wanted to cancel but told I couldn't. Since then I've had umpteen messages, order is packed and in transit. Latest message its out for del... Voir plus

Noté 1 sur 5 étoiles

They obviously don't learn by reading reviews,false advertising spent alot of money ordering good for Christmas presents.When they arrived totally disgusting such poor quality rubbish,ashamed to... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

29 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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1,5

Tous les avis

(29)

29 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This cumpany is a scam

This cumpany is a scam, do not order any bags from them. the bags are very poor and nothing like the handcrafted bags the advertised, they are printed canvas. Rosiecottage used to be Sarah Cambridge.they con people out of there money and when you try to get a refund you have to send the bags back to China. So do not buy these bags you will lose your money.

9 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Dont touch this company or related companies with a 10m cattle prod

Interesting experience.

As said by another reviewer this company is Hong Kong based. Interestingly, checking the Hong Kong business register, the company (MARQUELLE LTD) was only registered on 17th June 2026. There appears to be a number of companies with different names that all offer identical products but I don't know if they are all related, I suspect they are even though the prices vary.

The advertising for "Rosie Cottage" clearly shows the company as GB based in Leeds, established in 2011

There is NO Rosie Cottage in Leeds (UK).

The address given (at the bottom of the Rosie Cottage web site) is in Casper, Wyoming but on street view (and with some more digging,) the address appears to be for an unrelated printing company.
The phone number on the Rosie Cottage site comes back to Phoenix, Arizona.

They are good at corresponding to emails, they are signed from "Jane" but they are all sent between 2am and 5am - Leeds/UK - I think not.

We finally got the "product" today, after waiting 3 weeks, firstly it was the wrong item and the quality is shocking, well it would be if there was any quality at all. The design is not sharp and poorly printed onto the fabric.
I can't see how to add photos to this review but if I could you would see the issues.

Don't know if I was the only one to read this as a bedding set but it isn't, there are two pillow cases and a "throw"

The company expect me to pay at least £25 to return the item for either exchange or refund but there's not a chance in Hell that I am going to throw good money after bad.

21 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid this using this company

Avoid this using this company. I placed and paid for an order which never arrived, even after several misleading messages assuring me that the order was being processed. On searching I discovered that (despite appearances to the contrary) this company is based in China. While the marketing information looks as if you are dealing with a UK outfit, it is entirely misleading. Do not get caught out!

19 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

This is a scam

This is a scam. They are in China and they are only prints not real stuff. They refuse to cancell the order even though they had't sent it. They said they were having trouble printing it. Saty far away from these rippoff merchants.

31 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Products not as advertised

AVOID. The company is based in China not Leeds as indicated onbtheir website. Ordered 3 laundry baskets andvreceived one item which was not as advertised. Complete scam. I will be notifying the bank to charge back

12 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Website appears to be UK but is managed from Hong Kong

This website appears to be based in the UK based when you enter it as the home page states:
Rosie Cottage
Leeds : Est 2011
Free shipping by Royal Mail and shows several images that "suggest" it is based in the UK.

However the website is actually managed by a company based in Hong Kong:
MARQELLE LLC
based in Sheung Wan, Hong Kong
Company Registration No: 80655506

Having ordered from the site (believing it was UK based) I received tracking information for the two products I ordered that originated out of Hong Kong and not from the UK. They also used Evri and not Royal Mail. Unfortunately the items that were delivered in my opinion were poor-quality goods and not the same as the items pictured on their website.

They do have a refund policy but please be aware if you want to return items under "their" refunf policy you have to pay the return costs:
"Return shipping costs are the responsibility of the customer, from approximately £25".

I have emailed the company quoting the Consumer Rights Act 2015 requesting pre paid return labels as the products "do not match their description or are of poor quality" and await a response.

8 septembre 2026
Avis spontané

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