ROSOKI  Avis 

447
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is my 2nd purchased, previously it’s only took 2 months to arrived. However, for the 2nd purchase it’s took some time maybe due to current circumstances. Purchased in Feb’21 & arrived safely in M... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I placed and order in April and received my package a month later. Quality of necklaces were great. My daughters absolutely loved them ❤ I was a bit disappointed to be honest though. I was supposed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

BEST JEWELRY PURCHASE EVER. Literally. I took a chance on this company after seeing an AD on Instagram and my expectations were beyond exceeded. I’ve now placed 5 custom orders and they’ve all come ou... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

if i could give this 0 stars, i would. i ordered in SEPTEMBER 2020 & didn't receive my items until FEBRUARY 2021. customer service was no help either. they just kept reassuring me that they were corre... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Custom jewellery made to last.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

447 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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3,4

Tous les avis

(447)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

arrived broken and no communication from rosoki

They took half a year to deliver and then the item arrived broken in half and they never did anything about it. Don’t buy as they won’t respond to you and fix any issues. Worst service I have ever received in my life. I was so angry because the necklace was a gift for my little sisters birthday. She’d been asking for one for years. And she opened it and there it was in half

6 août 2023
Noté 1 sur 5 étoiles

Firstly

Firstly, I received my parcel so late. And I put them on and it got broked, color from my name letter is coming off,

6 août 2023
Noté 1 sur 5 étoiles

Delivery took months & missing items

Delivery took months, and still never received half of my order despite several emails to customer service, they just stopped replying. The one necklace I did manage to get from them is nice, but good luck receiving them!

24 avril 2023
Noté 5 sur 5 étoiles

Beautiful product

Beautiful product
Fast delivery - to Croatia

21 mars 2023
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Réponse de ROSOKI

Hey Antonija, thank you so much for leaving your review.

We are so happy you are satisfied with your order.

Lots of love,
ROSOKI

Noté 5 sur 5 étoiles

stunning piece of jewellery

stunning piece of jewellery, now a staple

29 juin 2023
Avis spontané
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Réponse de ROSOKI

Hey Jaz!

Thank you so much for your review. Yay! So glad you love your jewellery.

Lots of love,
ROSOKI

Noté 1 sur 5 étoiles

I’m waiting on my item it was meant to…

I’m waiting on my item it was meant to be a gift for my daughter. A customised necklace it’s been ordered a month ago and no update since then or dispatch where is my item please ?

15 mai 2023
Avis spontané
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Réponse de ROSOKI

Hey Rads, I hope you are well.

As mentioned on our websites shipping page, all custom pieces are made to order therefore we ask our customers to allow us time to create your custom piece for you. All information on processing time of personalised pieces and shipping times are displayed on our website.

I have tracked your order and your order has been shipped and is on the way to you.

Best Regards,
ROSOKI

Noté 1 sur 5 étoiles
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Réponse de ROSOKI

Hey Amalie,

Thank you for your review. I am sorry to hear you weren't happy with the timeframe of your parcel arriving. Please note all information on processing time and shipping time is displayed on our websites shipping page.

We hope you love your order.

Best Regards,
ROSOKI

Noté 1 sur 5 étoiles

I don’t recommend this.

It had a strange smell, there was also a trace that there were animals (cockroaches, rats and spiders) the blankets had stains and the carpet was stained and smelly

13 mars 2023
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Réponse de ROSOKI

Hey Lupita, it seem's your review was made on behalf of another brand not our jewellery brand. Thank you.

Kind Regards,
ROSOKI

Noté 5 sur 5 étoiles

I love it!

I have previously ordered from them, I ordered my name necklace and anklet last June and have worn it everyday since then! The quality is so good, I can shower with it on, I get several compliments on my jewelry from here. I ordered a new initial necklace a few weeks ago it arrived yesterday and although it may take some time to get here I still definitely recommend it’s worth it!

7 juin 2023
Avis spontané
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Réponse de ROSOKI

Hey Vanessa,

Thank you so much for taking the time to write this review. We are so so happy to hear you love your pieces.

As you already know all our custom pieces are made to order specially for you. We appreciate your patience whilst hand crafting your pieces.

You can find all information on shipping times on our website.

Thank you so much again for your review and thank you for supporting ROSOKI.

Best Regards.

Noté 5 sur 5 étoiles

Best gift

Best gift, my girlfriend loved it!!

28 février 2023
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Réponse de ROSOKI

Yay! So happy you're pleased with your order!

Lots of love,
ROSOKI xx

Noté 5 sur 5 étoiles

Very nice and quality necklace

It took a while to get delivered but it was so pretty, and still looks like it's great quality months after!

28 février 2023
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Réponse de ROSOKI

Hey, thank you for your review! We really appreciate it. So happy you love your necklace.

Please note all custom pieces take a couple of weeks to make as they are all custom made just for you. We have all shipping information on our website.

Lots of love,
ROSOKI xx

Noté 4 sur 5 étoiles

was good results very very long…

was good results very very long delivery but decent product for price

25 mai 2023
Avis spontané
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Réponse de ROSOKI

So glad you're happy with your order.

Please note all custom pieces are made specially for you - this is what makes them even more special! This is why we kindly ask for your patience during the creation of your custom piece.

You can find all shipping information on our website.

Lots of love,
ROSOKI xx

Noté 5 sur 5 étoiles

Returning happy customer!

This is not my first time purchasing jewelry from you guys and I love my silver necklace. Even though it takes forever to reach I guess I can say it’s truly worth it! Lol. When I got my very first necklace back in 2020 I literally never took it off I tools baths in it I did and still do everything in it and it has never once turned. I even put perfume on it(not intentionally) and it still hasn’t turned. Totally worth it 100%. Can’t wait to see my new one!!

4 avril 2023
Avis spontané
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Réponse de ROSOKI

Hey! Thank you so much for supporting us. We are so happy you love your necklaces.

Please note all custom pieces are made specially for you - this is what makes them even more special. We really appreciate your patience during the creation period of all our custom pieces.

Lots of love,
ROSOKI xx

Noté 1 sur 5 étoiles

Never got my order and I ordered in…

Never got my order and I ordered in January and tried emailing and got nothing back

20 janvier 2023
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Réponse de ROSOKI

Hello Dawn! I've just looked into this for you. The USPS tracking says the package was delivered to your mailbox on Feb 6. I've checked our incoming emails and can't find any queries from your name or email address. If you have any further problems, please send an email to hello@rosoki.com and we'll be more than happy to help. Thanks! :)

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