Rotary Watches Avis 

375
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased a watch for my husbands 80th I was so excited ( prob more than him) but so sad it was too big for his wrist as he’d lost weight recently Rotary were great even though I’d taken off the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great watch look good,comfortable to wear,great company to deal with very efficient.Only compliant,you need a magnifying glass to see the date,but this doesn't bother me .I would recommend both the wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super-pleased with this watch - it’s the first mechanical watch I’ve owned since the 1970s! Build quality is superb and the design is excellent (yellow-face Seamatic 300 Auto, with standard steel clas... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

not even 40 days of having the watch and wearing on a casual basis no strenuous activities, the bezel stone had fallen out the top.(they class the apex 100 model as a sport/swimming watch). went to a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société d'horlogerie
  2. Horlogerie

À propos de Rotary Watches

Écrit par l'entreprise

Original British Design

Rotary Watches is an award-winning brand of classic timepieces. Established in Switzerland in 1895, Rotary relocated to London a few decades later, where it remains to this day.

Rotary timepieces are now sold in over 65 countries throughout the world. The brand specialises in designing enduring stylish pieces, blending the old with the new to achieve a timeless range of watches.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

375 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(375)

74 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great watch!

Watch looks amazing and arrived very quickly and safely!

1 mai 2024
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Réponse de Rotary Watches

Thanks for the 5*

Noté 5 sur 5 étoiles

I bought as a present for my husbands…

I bought as a present for my husbands birthday, i can't wait to give it too him. The watch is beautiful. Delivery was super speedy,

1 mai 2024
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Réponse de Rotary Watches

Thank you for the 5*

Noté 5 sur 5 étoiles

Great and friendly service

Victoria was amazing. She walked me through all the options in a friendly and patient manner and made sure that the watch was delivered ahead of the deadline. Outstanding Customer Service! Just returned for another watch!

24 avril 2024
Avis spontané
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Réponse de Rotary Watches

Thank you for the 5*

Noté 5 sur 5 étoiles

Great watch

Great watch. The price is reasonable. The leather feels good on my wrist. I may purchase another if the price is reasonable and I like the color. Thank you.

2 avril 2024
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Réponse de Rotary Watches

Thank you for the 5*

Noté 5 sur 5 étoiles

Happy with the ordering process

Happy with the ordering process, no issues with the website, clear and easy to read. Delivery was great..ordered over the Easter period but no delays. Really happy with my lovely new watch.

2 avril 2024
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Réponse de Rotary Watches

Thank you for the 5*

Noté 4 sur 5 étoiles

Rotary, good product!…

Well pleased with the service from Rotary Watches.
Good product, good delivery

2 avril 2024
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Réponse de Rotary Watches

Thank you for the great review.

Noté 5 sur 5 étoiles

Wearing Rotary… another new watch

I’ve been buying and wearing Rotary watches for 30 years now and the movement is faultless and watch design spot on perfection. I now have a watch for all occasions from diving to posh dining…… my recent purchase was a chronograph quartz movement and I am still practicing how to use the full functions, the leather strap is so comfortable. I may be the few that wears my watch on my right wrist, something I did when a mechanic to stop the crown digging into my backhand whilst performing spanner 🔧 gymnastics to undo bolts…. I’m now retired but can’t switch wrist so odd I shall be 😎

4 avril 2024
Avis spontané
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Réponse de Rotary Watches

What a great story, thank so much for the 5* review.

Noté 1 sur 5 étoiles

The Rotary 'Windsor' watch suffers from reflections in the face glass.

The response from ROTARY offered a replacement watch face (in WHITE) with a choice of number 3 styles
BUT at my expense AND with an 11 week waiting time.

On writing a 2nd time I was told that my complaint was the only one they had had - which appears, from TRUST PILOT reviews to be incorrect.

Rotary did climb down and offered to replace the 'Windsor' watch face with a choice of 3 in white at NO charge but, since they did not say how long I would be kept waiting (11 weeks?), I decided to keep to the existing navy blue face despite the reflections.
I have done some research on the internet and found out that many drivers wear polarised sunglasses which
would possibly produce the same reflections if worn in conjunction with a polarised watch glass. Nevertheless this goes to show that even a company as respected as ROTARY has dropped a clanger here.
I don't believe their assertion that the issue is down to the colour of the watch face - if they can assert that I am the only complainant which is untrue, they can be entirely wrong about the need for polarised (i.e. non-reflective glass) in all their products.

18 mars 2024
Avis spontané
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Réponse de Rotary Watches

Hi John, we are sorry to hear that you are not satisfied with the level of service given by Rotary Watches Ltd. We have investigated your query, unfortunately we could not replace the watch dial free of charge on this occasion, we did offer the best solution possible. Thank you for updating your review, we have passed these comments onto our design team to consider in future designs.

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