I purchased a watch for my husbands 80th I was so excited ( prob more than him) but so sad it was too big for his wrist as he’d lost weight recently Rotary were great even though I’d taken off the... Voir plus
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I purchased a watch for my husbands 80th I was so excited ( prob more than him) but so sad it was too big for his wrist as he’d lost weight recently Rotary were great even though I’d taken off the... Voir plus
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Great watch look good,comfortable to wear,great company to deal with very efficient.Only compliant,you need a magnifying glass to see the date,but this doesn't bother me .I would recommend both the wa... Voir plus
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Super-pleased with this watch - it’s the first mechanical watch I’ve owned since the 1970s! Build quality is superb and the design is excellent (yellow-face Seamatic 300 Auto, with standard steel clas... Voir plus
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not even 40 days of having the watch and wearing on a casual basis no strenuous activities, the bezel stone had fallen out the top.(they class the apex 100 model as a sport/swimming watch). went to a... Voir plus
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Écrit par l'entreprise
Rotary Watches is an award-winning brand of classic timepieces. Established in Switzerland in 1895, Rotary relocated to London a few decades later, where it remains to this day.
Rotary timepieces are now sold in over 65 countries throughout the world. The brand specialises in designing enduring stylish pieces, blending the old with the new to achieve a timeless range of watches.
Rotary Watches Ltd, Elm Yard, 13-16 Elm Street, WC1X 0BJ, London, Royaume-Uni
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My first Rotary watch was purchased for me 37 years ago as a gift from my husband on birth of our son. Never in 37 years did my watch give any trouble, until last year. I tried to get it repaired local jewellers without much luck. So I thought about getting a cheapie watch to tide me over until I could invest in another Rotary. This one I purchased was in my sight about six months or so. Finally I was in position to buy. I just love this watch. Although the watch face is not as small as my original ( I have very slim wrists ) it’s clear blue face and gold time markings are just right for me now ( sight going as I age) the navy strap fits fine. I’m so glad that I made this purchase who knows I might get another 37 years from this too.

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Good price on website and fast dispatch of watch. Very satisfied.

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Speedy delivery, good packaging, like the watch but the expanding bracelet looks cheap/blingy - it isn't just looks like it is.

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I'm addicted to your outlet bargains and love my latest purchase! Thank you, Wendy

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Great fit for me 6'2" 13 stones. Really good feel to it, and of course really great value.

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The whole experience from purchasing to receiving the watch was easy and i would recommend this ste.

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I love Rotary watches. The new one I've just purchased (a men's chronograph watch) has a lovely orange dial. It came super quick and the price was amazing as well.

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Battery has run out already. Only had it a few weeks
Contacted customer services last week who immediately sent me a return label so I can send watch back for an investigation.
Watch already on its way back to repair centre.
Watch this space

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Order arrived on time and exactly as described, very happy with purchase.

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Wow what a beautiful colour watch and excellent service
Thank you very much

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Very nice design, but real bad quality. In 4 years, my both watches don’t work anymore … I will not buy them anymore

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The product looked like it has been used before, packaging was very bad as the box itself looked old and you could wipe dust from it. I was very disappointed when i received the packaging a product of £219 and it looked like i have been scammed.

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No instruction manual. Sent an email. No reply. Phoned up. Was told someone would phone. They haven't. Emailed again. Still no reply. Poor customer service.

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I flagged a fault with my watch on the day I received it, and over a month later, I'm still waiting for a refund.
Their customer service has been the worst I’ve ever experienced—slow, vague, and completely unhelpful. I’ve had to chase constantly for updates, only to be met with silence or canned responses. After weeks of back and forth, they finally suggested a repair… after I'd already notified them that I no longer want their products and simply want my money returned to me.
At this point, it's about principle. A brand that refuses to take swift responsibility for its own defective products doesn't deserve your money. It’s clear that once you’ve paid, you’re on your own.
The watch itself looked great, which makes this even more frustrating. But there are other brands (Seiko, Citizen, Orient) that make automatic watches without dragging you through a refund nightmare.
I won’t be buying from Rotary again. Ever.

Réponse de Rotary Watches
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