Rugember Avis 

12
•
TrustScore 4.5 sur 5

4,4

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À propos de l'entreprise

  1. Magasin de tapis

Écrit par l'entreprise

Rugember is a rug house, not a reseller. Four generations of one family have worked the same looms, weaving in the Anatolian tradition, and we still finish and inspect every rug ourselves before it ships. We make three things. Cotton-based washables that go in the machine and come back out soft, with a non-slip backing woven in rather than glued on. Power-loomed classics with a dense, even pile for rooms that want weight and calm. Hand-woven originals, one of each, tied by hand and never repeated. Different constructions, one standard: our looms, our hands, honest prices. Shipping is free to the US, Canada, the UK and much of Europe. You have 30 days to change your mind and we pay the return both ways. Custom cutting is included, not an upsell. A rug to remember.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

12 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,4

Tous les avis

(12)

12 avis reçus au cours des 12 derniers mois

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Nous vérifions les avis

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Noté 5 sur 5 étoiles

I was impressed with Rugember’s…

I was impressed with Rugember’s communication with me regarding my purchase. Letting me know my rugs were in production (being currently made. Not just grabbed off warehouse shelves.) I was very happy that I didn’t have to wait too long to receive my order. I’m extremely impressed with the quality of materials used and the craftsmanship. I love the color I picked out mostly because it’s obvious the quality of fabric is good. It’s just vibrant. I was tickled that Rugember sent along a thank you gift with my purchase; yet another reason to be impressed.
Because of all the good impressions I just stated, if I need another rug I’ll go to Rugember company first.
Thank you!

13 octobre 2026
Logo de Rugember

Réponse de Rugember

Thank you, Rebecca, this genuinely made our day. Kind words like these mean a great deal to a small team like ours. Looking forward to having you back.

Melisa
Rugember

Noté 5 sur 5 étoiles

Amazing

Amazing! I did a custom runner. Turned out fabulous! Such a great product! Fast service and free shipping . Wow!!! A+ Looks better than I ever imagined!

5 octobre 2026
Logo de Rugember

Réponse de Rugember

That made our day, Lee. Thank you so much, enjoy it!

Melisa
Rugember

Noté 5 sur 5 étoiles

Super Sache

Super Sache. Genau so geliefert, wie versprochen. Gute Qualität, Lieferung erfolgte am Samstagnachmittag :-).

5 octobre 2026
Logo de Rugember

Réponse de Rugember

Vielen Dank, Markus, das freut uns sehr! Viel Freude mit dem neuen Teppich.

Melisa
Rugember

Noté 5 sur 5 étoiles

Crazy fast shipping to NZ!

Honestly wasn't expecting it to reach NZ this fast lol. Ordered it and they produced and shipped it out in a week, then it literally showed up in just a few days. Crazy fast!! Packaging was super solid too, came perfectly protected.

1 octobre 2026
Logo de Rugember

Réponse de Rugember

Thank you, Dilan! Warm greetings from Istanbul all the way to New Zealand.

Melisa
Rugember

Noté 5 sur 5 étoiles

Great Service

Put the wrong house number in at checkout, didn't notice till the next morning. Emailed at half 7, reply by 9 saying it was changed. My mistake, sorted without any fuss. Excellent customer service. Rug arrived within the week. Thank you

21 septembre 2026
Logo de Rugember

Réponse de Rugember

Thank you, Julia. Updates go out automatically at every stage, from the workshop in Istanbul to your door, so nobody has to wonder where their order is. Enjoy the rug.


Melisa
Rugember

Noté 5 sur 5 étoiles

Great washable rug!

Delivery driver left it in the rain. It's a washable rug so I suppose he thought he'd get it started :). Bagged inside so no harm done, and its what I ordered. About a week. Recommend.

17 septembre 2026
Logo de Rugember

Réponse de Rugember

Sorry about the rain. Every rug we send is sealed in a plastic inner bag inside the box for exactly that reason, so weather on the doorstep never reaches the rug itself. Glad yours came through dry. Enjoy it.

Melisa
Rugember

Noté 5 sur 5 étoiles

Delivered really quickly and I had…

Delivered really quickly and I had updates all along the process and the items is beautiful exactly as described

10 septembre 2026
Logo de Rugember

Réponse de Rugember

Thank you, Julia. Updates go out automatically at every stage, from the workshop in Istanbul to your door, so nobody has to wonder where their order is. Enjoy the rug.

Melisa
Rugember

Noté 5 sur 5 étoiles

Halıyı satın aldığımdan beri çok…

Halıyı satın aldığımdan beri çok memnunum. Özellikle yıkanabilir olması benim için büyük bir avantaj. Hem kullanışlı hem de temizlemesi oldukça kolay. Ürünün kalitesi, görünümü ve kullanım rahatlığı beklentilerimin üzerinde çıktı.

Sipariş ve teslimat sürecinde de herhangi bir sorun yaşamadım. Genel olarak üründen ve hizmetten çok memnun kaldım. Gönül rahatlığıyla tavsiye edebileceğim bir ürün. İlginiz ve kaliteli ürününüz için teşekkür ederim.
I’m very happy with the rug I purchased. The fact that it is washable is a great advantage for me, and it is very easy to clean and maintain. The quality, appearance, and overall practicality of the rug exceeded my expectations.

I was also very satisfied with the ordering and delivery process. Overall, I’m really pleased with both the product and the service. I would definitely recommend this rug to others. Thank you for providing such a great product!

16 septembre 2026
Logo de Rugember

Réponse de Rugember

Fatih Bey, teşekkür ederiz. Halının Kanada'ya sorunsuz ulaşması ve yıkanabilir olmasının işinize yaraması bizim için en güzel haber. Yıkarken soğuk suda, hassas program kullanırsanız uzun yıllar aynı kalır. Tekrar bekleriz.

Thank you, Fatih. It means a lot to hear the rug reached you in Canada without a hitch and that the washability is paying off. A quick tip for the long run: cold water on a gentle cycle keeps it looking the way it arrived. We'd be glad to see you again.

Melisa
Rugember

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