Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My wife and I purchased a beautiful handmade Kazak tribal rug in Turkey in the 1980s. The rug became a central part of our home for many years but when we acquired a puppy in 2015 he began to chew the... Voir plus

Noté 5 sur 5 étoiles

Rugmaster have done an excellent job on both of our rugs recently. Deep clean, de-mothed and repaired damage on the fringe and the leather grips on one, then deep clean, colour restoration and tot... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I saw a moth larva on my cherished Beni Ourain vintage rug and it hadn't been cleaned in five years, so it was time for these guys to step in. Efficient pickup and drop off for free, rug inspection, m... Voir plus

Noté 5 sur 5 étoiles

Rugmaster did an outstanding job of cleaning and repairing some beautiful but sadly very moth-eaten vintage Moroccan rugs - so extraordinarily fine was the restoration that I couldn’t find where the... Voir plus

À propos de l'entreprise

  1. Magasin de tapis
  2. Magasin de design et de décor intérieur
  3. Entrepreneur spécialisé dans les revêtements de sol
  4. Magasin d'ameublement et de décoration
  5. Décorateur d'intérieur
  6. Magasin de tapis d'Orient

Écrit par l'entreprise

Rug repairs, cleaning, valuation and a rug shop - all in North London Repairs: * Experts from generations of rug masters * Optional free replacement rug for the duration of repairs * Original materials * 10 years guarantee With some of the most skilled experts at various methods of rug repairs (some of which have been in family business for last 3 generations), access to original materials and dyes directly from country of origin or exact tribes, and constant devotion to professional improvement among the team, we are proud to offer top quality rug and carpet repair service in UK. Cleaning: * Safe * Thorough * Free uplift and delivery Using the power of modern technology we remove the dust from the rugs at no additional cost to the customer. After the dust has been completely removed, we proceed with full-immersion hand washing of the rugs with the safest methods possible Valuation: * Experienced value estimation * Valuation certificate for insurance and other purposes Shop: Check out our shop and find some of the best rugs in the market.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

105 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I’m really impressed

I’m really impressed! I thought it was too late for my Persian tabriz rug but rug master proved me wrong, the restoration was phenomenal and the service was quick.

27 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Looks Like Brand New Rug

Ringmaster were great. They were polite and respectful you don’t see that so often anymore. They collected and delivered as promised and did a super cleaning job. The rug and smells as good as new. Fab service.

9 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent job

Excellent job. The rugs are sparkling and as good as new. Sam was lovely to deal with and definitely knows his stuff. I was very happy with the service I received.

12 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant, fair price

I saw a moth larva on my cherished Beni Ourain vintage rug and it hadn't been cleaned in five years, so it was time for these guys to step in. Efficient pickup and drop off for free, rug inspection, moth proofing, and most importantly -- restoring it to fluffy white brilliance -- all done for a reasonable price. Will 💯 use again.

7 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Really friendly personal service

Really friendly personal service, from initial quote to pickup and drop off. We were moving and they were able to pick up our four rugs from the old address and deliver to the new place, which was great. One of our rugs had some staining from coffee and various other spillage and now looks good as new. All the rugs came back lovely and clean. It was such a painless experience I would not consider anyone else next time the rugs need a clean.

2 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Wonderful experience

Wonderful experience - so quick, so effective and very kind human service. Literally picked up the day I got in contact and dropped back not long after.

24 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service! Our hall runner looks like new, having been cleaned, mended and returned in record time. We will definitely use you again!

24 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Happy customer

I have used Rugmaster on a few occasions and they always leave a lasting impression from pick up to delivering my rugs which look like new. They offer a wonderful clean and repair service and I am a happy customer. I highly recommend Rugmaster.

22 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

A beautiful carpet reborn…

Our old Kilim was soaked by a brown water leak. Rug master cleaned it up beautifully. Very helpful and friendly staff. A job very well done

15 janvier 2024
Avis spontané
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Réponse de Rugmaster

Thank you for the 5-star rating! We are thrilled to know that you enjoyed our Rugmaster specialist rug cleaning service. Your feedback motivates us to continue providing exceptional service to all our customers.

Noté 5 sur 5 étoiles

Great company

Great company, they collected our rug and kept us up to date.
Would recommend and use again.

6 janvier 2024
Avis spontané
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Réponse de Rugmaster

Thank you for sharing your experience with us! We are thrilled to hear that you had a great experience at Rugmaster. We look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

Great service which started with a home…

Great service which started with a home visit. Some valuable and well loved rugs came back wonderfully light having lost the weight of years of dirt and dust and the colours have really improved. The only small comment is that I think it would help if the pricing of the services provided were a little easier to understand and transparent.

22 décembre 2023
Avis spontané
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Réponse de Rugmaster

We are grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. Thank you for letting us know what we can do to make your next visit even better.

Ps- we inform everyone in our initial email that VAT goes on top of all quotes.

Noté 5 sur 5 étoiles

Can’t fault the service

Can’t fault the service, it took a while, but I guess you can’t rush a decent job. I’ve had nightmares with other companies so very pleased to have found someone that does what they claim.

18 décembre 2023
Avis spontané
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Réponse de Rugmaster

We are so glad you had a positive experience with Rugmaster. Your support is invaluable to us. Thank you for letting us know what we can do to make your next visit even better.

PS- due to you opting in for repairs it may have taken a little bit longer than the initial cleaning time frame we anticipated.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, cleaned two large Moroccan rugs for us in a week’s time including delivery and drop off. Very professional and courteous - would recommend.

5 décembre 2023
Avis spontané
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Réponse de Rugmaster

We are honoured by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

Noté 5 sur 5 étoiles

Rug came back as new.

Rug came back as new after dog using it as a scratching mat! Collection and delivery efficient, very friendly.

29 novembre 2023
Avis spontané
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Réponse de Rugmaster

We appreciate your feedback and are delighted to know you enjoyed our specialist rug cleaning procedure. Your satisfaction is our top priority, and we look forward to serving you again soon.

Noté 5 sur 5 étoiles

I found this company by chance

I found this company by chance. I was searching for a rug cleaning company that deals with moth infestations, and collects. These guys are awesome. They made time for me and collected the rug the same day I enquired, and dropped the rug off as soon as it was ready. I have a very large black fluffy rug. Beautiful rug, but way too big to shake out. I had the rug for about 5 years. So you can imagine the amount of trapped dirt I had in it that the hoover couldn’t reach. And on top of it I needed to get rid of any form of larvae or eggs that might have been in it. They deep cleaned it and treated the rug for moths. It came back nice and beautifully cleaned with a protective coat on it from the moths. The rug looks brand new. Will definitely be using them again when needs be. Thank you Rug masters. :-)

23 novembre 2023
Avis spontané
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Réponse de Rugmaster

Thank you so much for taking the time to share your specialist rug cleaning experience with Rug Masters on Trustpilot! We're delighted to hear that we could assist you promptly with your rug cleaning and moth infestation concerns. It's fantastic to know that your large black fluffy rug is now beautifully cleaned, protected from moths, and looks brand new!

Noté 5 sur 5 étoiles

Best rug alterations

Great customer service and impecable job. Thanks for the quick turnaround!

9 novembre 2023
Avis spontané
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Réponse de Rugmaster

Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.

Noté 5 sur 5 étoiles

Rug shortening

Sam and his team did an amazing job on shortening my rug. I can hardly tell where it was cut and put back together. David collected and delivered it and was polite and efficient always. I highly recommend.

2 novembre 2023
Avis spontané
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Réponse de Rugmaster

Thank you so much for taking the time to share your positive experience with us on Trustpilot! We're thrilled to hear that Sam and our team were able to exceed your expectations in shortening your rug. It's fantastic to know that the cut and reassembly were done seamlessly. We'll be sure to pass along your kind words to Sam and David, who appreciate your recognition of their polite and efficient service. We're grateful for your recommendation and look forward to serving you again in the future.

Noté 5 sur 5 étoiles

Good friendly service and great choice.

3 octobre 2023
Avis spontané
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Réponse de Rugmaster

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you appreciated our friendly service and chose us for rug services. Your satisfaction is our priority, and we look forward to serving you again in the future. If you ever have any questions or need assistance, feel free to reach out.

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