Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Delivery was very quick, price seemed good as expected to receive 2 tubeless valves going by the picture. Received only single valve so price was higher than if I’d bought same item abroad with 7.99... Voir plus
Bought a new spring for my dvo coil shock ordered on a Thursday morning here the next day. Thought it was the wrong spring length after a few emails back and forth managed to get it fitted. Absol... Voir plus
Outstanding service from RUK bikes. I managed to snap the front axle of my Giant hybrid bike on Sunday morning. A quick google of the part showed it available at RUK bikes at a competitive price wit... Voir plus
4,6
Excellent
212 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I never purchased anything ,so stop…
I never purchased anything ,so stop sending me emails
11 mai 2024
Réponse de Ruk Bikes
Hi Karl, bit harsh.. what emails are you receiving? These are not from us but may be from Google advertising. I'd be surprised if you couldn't un subscribe...
Outstanding service from RUK bikes.
Outstanding service from RUK bikes.
I managed to snap the front axle of my Giant hybrid bike on Sunday morning. A quick google of the part showed it available at RUK bikes at a competitive price with free 24hr delivery. I sent a short message via the web chat not expecting a reply until Monday, however I had an immediate response.
On completing the purchase on Sunday afternoon I was delighted to receive a dispatch notification with Royal Mail tracking number. The axle was delivered this morning and back on the road.
12 mai 2024
Avis spontané
Brilliant service all round
Fast postage, fair price. Will use again, was skeptical as hadn't heard of them but brilliant service all round.
29 avril 2024
Well packaged and excellent delivery…
Well packaged and excellent delivery time along with updates.
15 avril 2024
Tracking is not available and I have…
Tracking is not available and I have not yet received the item.
18 mars 2024
Réponse de Ruk Bikes
As per our standard procedure, you should have received an email notification containing the tracking details once your order was packed and ready to ship. Upon checking your order, I can confirm that the tracking information was indeed sent to you.
However, it appears that there might be a delay with this particular shipment. While international shipments typically take up to two weeks to arrive, your package en route to Dubai seems to be experiencing a longer transit time than usual.
Please rest assured that I am actively looking into this matter and will do my utmost to chase up the shipment and provide you with any necessary updates. Your satisfaction is our priority, and we appreciate your patience and understanding in this situation.
Fast service
22 mars 2024
Great communication
Great communication, super responsive when I was uncertain about the delivery window and a great wheel
22 mars 2024
Purchase of cheap front wheel…
Purchase of cheap front wheel replacement was quick and easy , wheel was delivered as expected , no issues with the new wheel, will use rum-bikes again.
11 mars 2024
Quick and trouble free delivery
Quick and trouble free delivery. Bike wheels exactly as described. Would definitely buy from them again.
11 mars 2024
sent wrong item
4 mars 2024
Réponse de Ruk Bikes
Hi David, I can only apologise for this. We did apologise at the time and quickly rectified the error. I think the fault was down to me reading the tooth count incorrectly. I picked a 38T chainring instead of a 36T. I think I read it wrong on the label, I plan to get some reading glasses but have been putting off for a while now. It won't happen again!
Good prices quick delivery
Cheapest price for the chain I wanted and super quick delivery
29 février 2024
Received excellent customer service.
Received excellent customer service. I discovered the sprocket I had ordered was incorrect due to me ordering the wrong size. I was very pleased that a return could be made and that the correct size was sent out immediately. No bother.
12 février 2024
Great service at a great price
Great service at a great price, highly recommended. If I need more bike parts I’ll get them from Ruk
26 février 2024
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