The company has been brilliant. Callum Harris took on our grant and we couldn’t have wished for anything better. He was polite, helpful and always there to answer any questions we had. He has overseen... Voir plus
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Rural Energy have been great and informative, particularly Andy, who has walked me through this whole process. He was very quick to reply and kept me updated with where my application was at. He was i... Voir plus
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Callum and Joe at RESG have been excellent in taking me through the grant application, explaining in detail about the process, and being at hand at to anwer all our questions, I can't failt their cus... Voir plus
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I appreciate all the effort that Andy put into getting us the heating, working hard going above and beyond through all the hurdles and set backs, it’s been a long road but really worth it! Thank you s... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Latest News: We've teamed up with BBC Country File Presenter Adam Henson to visit some of our clients one year after their grant installation. Find us on Link Tree to see Adam with us on location! Rural Energy Saving Grants are dedicated to helping homeowners across the UK access government-backed funding to improve home energy efficiency, and reduce heating costs. As experts in a range of UK energy grants, RESG connects eligible households with fully-funded insulation, heating and solar PV upgrades, reducing heat loss by up to 40%, lowering CO₂ emissions, and protecting against volatile fossil fuel prices. Clients benefit from a seamless, hands-off installation process, fully guaranteed workmanship, and a personal 1:1 grant consultant for support at every step. With an allocated consultant to work with you for as long as it takes and pursue a multitude of funding opportunities, no stone is left unturned. Clients are never kept on hold, and benefit from weekly updates from their allocated consultant by phone, text and email. RESG is committed to making homes warmer, more sustainable, and more affordable to run, all while increasing Energy Performance Certificate (EPC) ratings. With a proven track record of efficient service and positive customer feedback, RESG is ranked as one of the UK's leading Green Energy advisors for home energy improvements. Most importantly, RESG's consultation and grant acquisition service is completely free, and always will be.
Coordonnées de contact
Unit 3A, Barron Way, Kingmoor Business Park, CA6 4SJ, Carlisle, Royaume-Uni
- 01228 812016
- clientservices@ruralenergysavinggrants.org
- ruralenergysavinggrants.com
4,9
Excellent
245 avis
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Huge thanks to Chris at Rural Energy Saving Grants
Rural energy saving grants referred me for solar panels, new heating system and wall insulation and the process couldn’t have been easier. They were friendly, answered all my questions promptly and I now have a lovely warm home in time for winter! Thank you for all of your help.
8 août 2023
Réponse de Rural Energy Saving Grants
Hi Lucy, thanks so much for your review! We're so pleased to hear that you had a good experience and you're now all set for winter. this year. Thanks for choosing Rural Energy Saving Grants as your liaison :) Best wishes, RESG
Good Communication
The people at Energy Saving Grants are helpful and well informed and communication with them is easy and clear.
However remember that they are just the front line. They get you to commit. Behind them comes another company who take on the job and do the work to get the available funding. Beyond them a variety of sub contracted plumbers, electricians etc and the quality of their work is what will count in your house the end.
6 août 2023
Réponse de Rural Energy Saving Grants
Thank you for your honest review, that's absolutely right. We're always really clear that the most important part of our service is referring clients to installers with a history of excellent quality work as evidenced through our client testimonials. We also only refer to 5-star rated, fully accredited organisations, who have demonstrated reliability and high quality workmanship. We try to remove all the difficult aspects of procuring the grant by operating as a liaison - from arranging the survey to confirming funding measures and installation dates. We're so pleased to hear that you found our communication easy and clear during your application process. Wishing you all the best, RESG.
My experience was fantastic
My experience was fantastic ! I couldn’t believe how smoothly everything happened and someone was always available to answer any queries. Thank you from one very happy customer !
25 juin 2023
Réponse de Rural Energy Saving Grants
Thanks for your review Lynne! We're so pleased to hear that everything ran smoothly for you and you found our team easy to contact during the process. Wishing you all the best in your more energy efficient home! RESG
Everything explained clearly
Everything explained clearly. Simple honest and is actually free grants
24 juillet 2023
Réponse de Rural Energy Saving Grants
Thank you for your review Roy! Wishing you all the best, RESG.
Initial response to request for Solar panels
After filling in the necessary form via facebook link a member of staff, Chris Silver, phoned and after he explained the process to us he then arranged for a company to attend to begin the series of events leading up to the installation of solar panels on our property. We had follow up calls to check that everything was going smoothly. A refreshing change in this day of poor customer service from the multi nationals!! The process from start (12/06) to installation of meters etc. (11/07) I believe is a direct result from the overseeing of the project by this Company.
12 juin 2023
Avis spontané
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review Jennifer! It's fantastic to hear that you found our grant acquisition process quick and simple. We hope you enjoy the benefits of your new solar PV array for many years to come. Best wishes, RESG.
Fantastic Service
I have just had my solar panels fitted and from first call to Chris at rural energy to having them fitted was around 1 month. Chris was very helpful and knowledgable and answered any questions I had with approachability and professionalism.
All of the guys involved with the fitting process were outstanding and polite, they had them all fitted in 1 day!
I am forever grateful that this service will help us with the crushing electric bills we have been facing, and more importantly absolutely zero cost to myself.
This is a trustworthy company who I urge for anyone who qualifies to get in touch with.
11 juillet 2023
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review Maxine! It's fantastic to hear that you had a great experience with RESG and the installer to which we referred you. And how great that the job only took a day! We wish you all the best with your new solar PV array. RESG
Really good
Waiting an installation date, Chris has kept us informed and answered our enquiries promptly. The surveyor Jamie was thorough, polite and friendly. Thank you.
16 juin 2023
Avis spontané
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review! It's always great to hear that you were kept in the loop and that the surveyor from our installer did a great job for you. Wishing you all the best with your installation project, RESG.
Supportive Informative no hard sell
22 mai 2023
Réponse de Rural Energy Saving Grants
Thank you so much for your review! It's really important to us that we only provide information on what grant measures are available and how we can assist with arranging them without any pressure to go ahead, so this is lovely to hear. Wishing you all the best! RESG
Very friendly and helpful
Very friendly and helpful. Application processeasily done. Had survey very quickly and installation due to start in 3 weeks. Very satisfied.
21 juin 2023
Réponse de Rural Energy Saving Grants
Thanks for your review Alec! It's great to see that you had a survey quickly after your application was submitted. Wishing you all the best with your installation. RESG
Rural Energy / Chris Silver
Chris Silver was incredible during all communications. Nothing was ever too much trouble, he was clear with everything and always polite. An excellent experience. Thank you Chris.
7 juin 2023
Avis spontané
Réponse de Rural Energy Saving Grants
Thanks for your review Robyne! It's fantastic to hear that Chris was helpful and clear in discussing the grant options available. Wishing you all the best, RESG.
Mr Silver and his staff have been…
Mr Silver and his staff have been excellent with arranging surveyor and helping to deal with all the necessary paperwork. Chris has gone above and beyond to ensure I'd sent in the correct documents and in turn he very quickly has passed everything onto to LMF. He has always been very polite and helpful with great communication. Can't reccomend enough.
1 juin 2023
Avis spontané
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave us a review Sarah-Jayne! It's great to hear that you had such a positive experience, as it can often be tricky to get the right documents for compliance and have them approved without delays. This is something that we're always looking to expedite and improve. We're so pleased that we could assist, and wish you all the best for the future! RESG
Chris definitely 5 star
Chris Silver was very helpful thru the whole process.
Very polite and informative..
He is very prompt with any questions you may have.
Would definitely recommend him..
Definitely 5 star's
3 mai 2023
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review Elvin! It's great to hear that Chris responded promptly and was able to answer your queries effectively. Wishing you all the best with your energy efficiency installation, RESG.
Good product ,professional work force
Good product ,professional work force . Helpful when reorganising position of panels. Could have had more information on initial survey .
It is still too good to be true ! I’d Recommend to any one who qualifies for this grant
22 mai 2023
Réponse de Rural Energy Saving Grants
Thank you for your review Claire. It sounds as though your review is pertaining to our third-party installer, and it's lovely to hear that you would recommend them. Is there anything that we could have done better in our referral service to improve your rating? We always welcome our clients to give us a call at any stage if they need more information at any stage prior to the installation. Best wishes, RESG.
Chris from rural energy saving grants…
Chris from rural energy saving grants is an absolute star, made the whole process easy from start to finish 100% would recommend.
3 mai 2023
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review Craig. It's fantastic to hear that you found the grant acquisition process easy, as that's always our aim :) Wishing you all the best, RESG.
I cannot fault this company in any way
I cannot fault this company in any way. Right from my first contact it has been a positive experience even when Chris couldn't initially help me, his honesty was apparent. As soon as the grant I required became available he got in touch. From then, the process has been very fast and efficient. Everyone involved has been friendly, polite, considerate and honest.
The solar panel installer even showed us how the brackets are fitted to the roof so that tiles don't get broken (which is something I was slightly concerned about). I can't recommend this company highly enough following a bad experience with someone else. Rural Energy Saving Grants are a very good example as to how a business should operate.
26 avril 2023
Réponse de Rural Energy Saving Grants
Thank you for your lovely review Sophie! It's great to hear that Chris got back in contact with you when we were able to provide what you were looking for, and we're so pleased that you got your solar panels installed! We hope you have some great benefits from the panels, especially going into summer this year :) Wishing you all the best, RESG.
Happy to help
Happy to help, easy to get hold of, if chris didn't know the answer he was quick to find out
27 avril 2023
Réponse de Rural Energy Saving Grants
Thanks for your comments John. It's great to hear that you had a good experience with our team and found Chris easy to get hold of! Wishing you all the best, RESG.
Réponse de Rural Energy Saving Grants
Thank you for taking the time to leave a review Darren! Great to hear that you had a positive experience! Wishing you all the best, RESG.
Chris was very helpful always got back…
Chris was very helpful always got back to you when promised
14 avril 2023
Réponse de Rural Energy Saving Grants
Thank you for your review Michelle! It's really important to us that we call when we say we will and communicate in a timely manner, so always lovely to hear this feedback. Wishing you all the best, RESG.
Réponse de Rural Energy Saving Grants
Thank you for your review Amanda! Great to hear that you had a good experience with our communication, this is really important to us :) Wishing you all the best, RESG.
I had a really positive experience the…
I had a really positive experience the company is doing really well.
Stayed in touch throughout the full process with updates.
Customer service was second to none would highly recommend
15 avril 2023
Réponse de Rural Energy Saving Grants
Thank you for the lovely review Tracy! It's always great to hear that our clients are kept up to date throughout the works acquisition process. Thank you for choosing us and Best of luck in your more energy efficient home! RESG
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