RXO Avis 1 197

The driver's let me know where they were and when they would be delivering. Very nice.

Useless is the only word that can be used to discribe this company. Don’t know why anyone still uses them. Delivery is scheduled weeks in advance and this is the second time it’s being reschedule.

Truck called ahead and arrived early. Crew was polite and asked where I wanted things. Very fast and efficient.

The delivery man did perfect job , on time and quick

On time and good ongoing communications regarding delivery.

Driver kept me informed and Delivery was right on time.

The movers were great but initially there was no paperwork to reconcile the delivery of each of the items. All there was was an item count and item descriptions or codes that meant nothing and were not available to be seen on the boxes themselves.

They did work with me called somebody at the main headquarters or something to get somebody else on the phone who could then email me what was needed to reconcile. So after I emailed it I printed it out and then I could check off each item as it came in. In the end everything was accounted for but it really was not a great experience in that. The expectation was just I should accepted just 29 boxes without accountability for what was what

Booked RXO for a critical furniture delivery for my most important business customer — paid $4,200 including insurance. They showed up on the pickup day with zero protective pads despite my written requests for 60. They came back days later with 3. Then on the actual delivery date, no truck showed up at all. My rep was unreachable, gave multiple missed ETAs, and admitted he was still "looking for a carrier" on the day the furniture was supposed to be delivered. When I called to complain, I was told I'd get a full refund — and then he hung up on me. No refund was ever issued. I had to scramble for an emergency carrier at a significantly higher cost, and my customer's delivery was late
. Avoid this company if reliability and accountability matter to you.

The status updates to where our cabinets were in the process was clear and regular and precise.

The boxes were stacked both upside-down and right side up... I don't know if the cabinets are that way or not but will find out when I open them. No significant damage to the boxes outside of normal scrapes and collapsing

Professional and courteous delivery personnel

Edison and Edwardo were excellent in the delivery of refrigerators
Deeply appreciated all their
W Coyle

Our cabinets were delivered on time and the crew were courteous and took care in offloading the items.

Prompt, courteous and professional. Answered all my questions. Very happy!

The two delivery persons were professional and delivered cabinets very carefully. They also helped me understand each item delivered. While they had a truck full of deliveries yet to make, they ensured I received everything and helped me arrange a few boxes of cabinets to ease my installation work.

They messed up my ikea delivery horrible just trully horrible. Two full boxes missing. Do not trust. Horrible

I wanted to give 0 stars but it did not give that option. RXO deliveries is the worst delivery company ever. They have terrible communication skills and do nothing to help the customer. You just get the run around and get told the same thing over and over with no fix to the problem. Even when speaking to a manager. They tell you the same thing and still no fix. Use another company if at all possible.

The driver kept in touch with me. They worked very hard to unload, followed all my instructions as a General Contractor perfectly I was happy with the progress unfortunately it was very late in the day.
They deserve to be compensated and paid well for their time

The delivery men were awesome. Very courteous, accommodating, and their good mood was infectious.
Delivery was on time and undamaged.
Couldn't be happier with the delivery.

Communications- you kept me very informed on the delivery time. The two gentleman who delivered the cabinets were very friendly and courteous.

Guys were very & courteous