I honestly couldn't have asked for a better experience with Ryder & Dutton. As a first-time buyer I had so many questions, but everyone was really friendly and helpful throughout. A huge thank you t... Voir plus
Établissement
Changer d'établissement68 Bank Street, Rawtenstall, BB4 8EG Rossendale, Lancashire, GB
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Lisez les avis des autres
Ryder and Dutton were great all through the house purchase and ada kept me up to date with everything promptly would definitely recommend
Great experience from start to finish. Matt and Jamie were especially helpful, called regularly to keep me up to date and provide viewing feedback. Once we'd accepted an offer we were passed onto Mega... Voir plus
Matt Walsh, Shannon and Graham have been brilliant with the purchase of our new home. Regular updates between solicitors, vendors and the rest of the chain, they worked hard to make it all happen! Tha... Voir plus
À propos de l'entreprise
À propos de Ryder & Dutton Estate Agents - Rawtenstall
Écrit par l'entreprise
Family Run Community Driven
How can we help you move?
Expert Valuation Find a Property Let Your Property Mortgage AdviceCoordonnées de contact
68 Bank Street, Rawtenstall, BB4 8EG, Rossendale, Lancashire, Royaume-Uni
- 01706 227999
4,8
Excellent
279 avis
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Sold my house in 7 days
Sold my house in 7 days. Great service and very friendly. Thank you!
30 octobre 2024
We’ve had a great experience buying our…
We’ve had a great experience buying our first home, the lady who we have been communicating with Megan D’Angelillo is brilliant, very friendly and always there to answer any questions which made the process much easier 😊
30 octobre 2024
Avis spontané
House Sale Rawtenstall
We sold our house recently with Ryder & Dutton. The house was photographed, listed and viewed by several people in a matter of days. Matt and Nick did an excellent job for us, they were friendly and helpful throughout. I would definitely use them again.
29 octobre 2024
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Renting Had few issues with renting,so this…
Had few issues with renting,so this morning rang Ryder and Dutton at rawtenstall branch all sorted within that one phone call straight forward no hassle,Sarah green sorted it out there and then !would highly recommend
28 octobre 2024
Avis spontané
Réponse de Ryder & Dutton Estate Agents - Rawtenstall
We're so glad to hear that you had a positive experience with our Rawtenstall branch. It's wonderful to know that Sarah was able to resolve your issues quickly and efficiently. We appreciate your kind words and recommendation.
Gareth Hunt
Head Of Lettings
They NEVER answer the phone
They NEVER answer the phone, tried ringing loads over the last couple days and I’m getting no answer .
26 octobre 2024
Avis spontané
Réponse de Ryder & Dutton Estate Agents - Rawtenstall
Dear Hallie,
I am very sorry hear this.
As we do not appear to have your contact details, please could you email me at graham.shuttleworth@ryderdutton.co.uk and I will be happy to assist.
Kind regards,
Graham
Branch Manager,
Ryder & Dutton - Rawtenstall
Had a purchase fall through but…
Had a purchase fall through but completed on a different property with Ryder & Dutton.
I mainly dealt with Matt who was always professional and helpful, when it was near completion Megan took over to see it through to the end. Good service
22 octobre 2024
Avis spontané
Allways kept upto date with progress…
Allways kept upto date with progress during the sale .all members of staff polite and informative. Will be using the Rawtenstall branch again.
22 octobre 2024
Réponse de Ryder & Dutton Estate Agents - Rawtenstall
Thank you so much for your kind review Steven. You presented this house beautifully and as the interest and multiple offers demonstrated, it paid dividends and helped to make our job of securing the best sale for you that much more straightforward. All the best and do pop in if you're passing the office.
Graham and the Rawtenstall team
We were excellently looked after by…
We were excellently looked after by Matt who managed a complex situation with real diplomacy and tenacity to get the deal to completion
18 octobre 2024
Avis spontané
Réponse de Ryder & Dutton Estate Agents - Rawtenstall
Thank you so much for your review. There seems to be a lot of complex sales at the moment, but it is very rewarding when we get them over the line, get a house sold for a vendor and a buyer in their new home. It's always worth the extra time and effort. Very best of luck for the future and I hope we cross paths again when the time is right.
Matt and the team.
Shannon Laycock (Rawtenstall branch)…
Shannon Laycock (Rawtenstall branch) dealt with the sale of our house towards the end. She was very efficient and really helped in pushing to get it complete. Super grateful for all your help and going above and beyond to get our sale and purchase complete. Thank you! Emma and Joe
4 octobre 2024
Avis spontané
Lack of communication and feedback
I feel like communication could have been better, I didn't seem to get much feedback, although when a sale had been agreed this did improve somewhat. I just feel like more could have been done to keep me updated.
4 octobre 2024
Réponse de Ryder & Dutton Estate Agents - Rawtenstall
Dear Ann, thank you for your feedback. It was good to chat to you this morning. I’m really pleased that you’re happy in your new home and hope that sofa arrives soon! I remember that you were on for over 7 months initially with another agent prior to Ryder & Dutton selling your home, so it has been a long process for you. We have had some changes in the team with a couple of internal promotions to other offices and a colleague on maternity leave, but the idea is that the service that you receive should be seamless, so I am sorry that we fell short of that.
We were all delighted when we got the news that your sale had exchanged contracts. We are always looking at ways in which we can improve and be our very best and your feedback will help us towards this goal. Thank you again for choosing to sell your home with Ryder & Dutton. Wishing you all the happiness in your new home. Kindest regards, Graham.
Great service.
Used this estate about 2 years in from first moving to Rossendale in 2014. Always had a great relationship with them and super helpful and professional. Sarah Green that has managed properties I've been in has always been exceptionally helpful and friendly.
11 octobre 2024
Avis spontané
Réponse de Ryder & Dutton Estate Agents - Rawtenstall
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you have had such a positive experience with our company and that you found our team to be helpful and professional. We are proud of our commitment to providing excellent customer service and are thrilled to know that we have met your expectations.
Gareth Hunt
Head Of Lettings
Thank you Ryder Dutton
Like to thank Ryder Dutton for all there help and hard work, they did everything they could to solve a issue,they then directed me right people who hopefully can solve it ,can't fault their professionalism and hard work thank you help and empathy, wouod highly recommend them
10 octobre 2024
Avis spontané
Réponse de Ryder & Dutton Estate Agents - Rawtenstall
We appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide excellent customer service and are committed to resolving any issues our customers may face. We are pleased to hear that you found our team helpful and empathetic.
Rawtenstall branch
Rawtenstall branch.
Thank you to Sarah Rachel &Joanne you have done an amazing job with the rental of 1Beaufort Rd. Thanks
10 octobre 2024
Avis spontané
Réponse de Ryder & Dutton Estate Agents - Rawtenstall
We're so glad to hear that you had a positive experience with our team. We appreciate your kind words about Sarah, Rachel, and Joanne – we'll be sure to pass your feedback along to them.
Gareth Hunt
Head Of Lettings
Fabulous estate agents!
Rachael, Sarah and Emma were amazing facilitating our home move, nothing was too much trouble and they made everything as easy as possible for us with continuous help whenever needed. Very highly recommend moving with Ryder & Dutton ☺️
5 octobre 2024
Avis spontané
Réponse de Ryder & Dutton Estate Agents - Rawtenstall
Thank you for your kind words. We are so happy to hear that you had a positive experience with our team. We strive to provide excellent customer service and are thrilled that Rachael, Sarah, and Emma were able to make your move as smooth as possible.
Gareth Hunt
Head Of Lettings
Professional estate agents
All interactions with the team were professional, both via telephone & e-mail, occasionally feedback wasn't received after viewings & we feel that the property was overpriced initially which led to very few viewings in the 1st few months.
Once a more realistic price was in place & the viewings increased, this led to an acceptable offer being made.
Initial valuation to completion took 12 months, partly due to the above & partly due to the condition of the property & type of buyer that would buy the property to renovate.
27 septembre 2024
Shining Star
Whilst I wasn’t successful with the home I desperately wanted, Shannon was incredible. It’s a busy branch and can be difficult to get through and get clarity, but there was one shining star in the Ryder and Dutton team and that was Shannon. She was so responsive, clear, efficient and she really does understand the housing market.
If you’re dealing with this branch, definitely work with Shannon.
23 septembre 2024
Avis spontané
They stuck with it for the 46 weeks that the sale took to complete …
They effected a sale fairly promptly and although the Conveyancing process took an inordinate time Matt Walsh who dealt with us from start to finish was extremely patient and helpful throughout.
12 septembre 2024
Avis spontané
Huge thank you to Matt at Rawtenstall
I just wanted to say a huge thank you to Matt and the team at Ryder & Dutton for dealing with the sale of what was my family home growing up. The empathy and guidance provided by Matt and the team was very much appreciated given the circumstances and I can't thank them enough. Very professional throughout and I wouldn't hesitate in using them again.
13 septembre 2024
Avis spontané
Great service
Smooth experience with Matt. Always happy to help and give advice where possible. Would recommmend
31 août 2024
Avis spontané
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