SAAR CO - Men's Jewellery Avis 

63
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience. Regret not getting it engraved haha. Partner is obessed , I also must admit I am too 🥲🌿🌿🌿❤️

Noté 5 sur 5 étoiles

Purchased a bracelet as a present. Arrived quickly and looked great. Unfortunately I got the measurements wrong. Great customer service with replacing the chain for me to a smaller size. Very appreci... Voir plus

Noté 5 sur 5 étoiles

Place an order with SAAR Co for the cross with name engraved & I also brought the Samuel set as a gift for someone. I purchased both thinking he could change the cross to the double one but honestly t... Voir plus

Noté 5 sur 5 étoiles

Lachie & his team are to be commended on their great service & high quality men's jewellery. I bought the Henry bracelet for our son for his birthday with it being engraved. Our son had previously bou... Voir plus

À propos de l'entreprise


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4,6

Excellent

TrustScore 4.5 sur 5

63 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

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4,6

Tous les avis

(63)

22 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

10/10 in every aspect

Transacting with SAAR CO couldn't be easier. Their website is easy to navigate, processing the payment is simple, they're true to their word with dispatch and, my delivery was packed nice and carefully. The only hard thing about this business, is deciding which piece you want to buy! I highly recommend purchasing from here :)

5 février 2025
Avis spontané
Noté 3 sur 5 étoiles

Products are beautiful

Products are beautiful, sent promptly and in nice packaging.

Bought quite a thin chain that broke, but the customer service team was fast, responsive and fair in their responses and solution. Providing another chain as replacement that was thicker.

They are trust worthy in this aspect, and the products don't seem to tarnish and are waterproof !

30 décembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Necklace with pendant - issue

Bought a necklace with a pendant - needed it to be hypoallergenic which works great. However the problem is that the necklace twists in place looking unsightly quite often and I would have to untangle everytime, this is likely because either the chain is not heavy enough, or the pendant is not heave enough, or both. So I am quite disappointed as I wanted to use this everyday and paid a considerable amount.

8 novembre 2024
Avis spontané
Logo de SAAR CO - Men's Jewellery

Réponse de SAAR CO - Men's Jewellery

Hi Vanessa, thank you for sharing your feedback and for choosing SAAR CO. We’re glad to hear the hypoallergenic quality is working well for you. We're sorry, though, that the chain and pendant haven’t met your expectations in terms of weight and usability.

We’re always looking to improve, and your feedback is really valuable to us. We'd love to discuss options that might better suit your needs for everyday wear or explore ways to make your current piece more comfortable. Please reach out to our customer support team at saarco.com.au, and we’ll be more than happy to assist. Thank you again for helping us improve!

Noté 5 sur 5 étoiles

Will buy again!

I absolutely love the pieces I’ve ordered from SAAR CO! They arrived in gorgeous packaging and the quality was exactly what I was looking for in men’s wear. I’ve worn my gold chain for almost 4 months without taking it off and it’s still in perfect condition. Will definitely be ordering again!

1 juin 2024
Avis spontané
Noté 4 sur 5 étoiles

The customer service is great!

The customer service is amazing!
Overall I wasn’t a fan of the quality of the product I purchased, but was still left as a happy customer after chatting with the customer service team. Super speedy replies & help to get my refund. Trustworthy company!

25 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Top quality and service !!

Top quality and service !!
Price/quality is really good. Wearing a. Bracelet continuously since more than a year now(shower/swimming etc no problems so far). service and delivery was top as well. Strongly recommanded as i m concerned !!

21 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I don’t normally write reviews but…

I don’t normally write reviews but as soon as I received my purchase I just had to.
The quality of these products is just SO good compared to other eCommerce jewellery brands I’ve bought from. The delivery was quick and the comms were easy to follow. Will definitely be purchasing again!

3 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Still With Me A Year Later

I've had my SAAR jewellery for almost a year now and it's still with me. Hasn't tarnished or left any green skin despite wearing it multiple times a week.
Great brand and product all around

28 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

terrible product and quality but good customer service

SAAR despite having good customer service the actual products are garbage. Paying upwards of $80 for a single silver bracelt you would hope they are of high quality and durability. However My orginal bracelt broke within a day, SAAR were kind enough to send a replacement but that replacement broke after two days. The business has very good customer relations however the real issue is the durability and quality of their products.

6 octobre 2024
Avis spontané
Logo de SAAR CO - Men's Jewellery

Réponse de SAAR CO - Men's Jewellery

Hi Vidun,

Thank you for sharing your experience with us, and we sincerely apologise for the inconvenience you’ve faced with our bracelets. We take your feedback very seriously, as quality and durability are key pillars of our brand. It's disappointing to hear that the products did not meet your expectations, and we completely understand how frustrating this must have been.

We're grateful for your kind words about our customer service, but we know that product performance is just as important. Please rest assured that we will investigate this issue thoroughly, as this isn't reflective of the quality we strive to deliver. We will be reaching out to you directly to offer a replacement.

Once again, we deeply apologise for any trouble caused and appreciate your feedback as it helps us improve. Thank you for giving us the opportunity to make things right.

Noté 5 sur 5 étoiles

I love it!!

I’ve been buying from them for years, the materials are very high quality, the service is excellent and I’m very satisfied and recommend it to everyone! They have the most beautiful jewelry ever♥️

13 août 2024
Avis spontané
Logo de SAAR CO - Men's Jewellery

Réponse de SAAR CO - Men's Jewellery

Thank you so much!

Noté 5 sur 5 étoiles

Like the nice clean design.

Like the nice clean design.
Very good materials.
Very nice package.
Recommend.

5 septembre 2024
Avis spontané
Logo de SAAR CO - Men's Jewellery

Réponse de SAAR CO - Men's Jewellery

Thank you so much for your kind words :)

Noté 1 sur 5 étoiles

broke less than a month

> bought jewellery for $55
> broke in less than a month
> asked for refund/replacement
> was offered repair and to cover shipping
> not going to pay for shipping if it is 20% price - for a product that lasts less than a month
> passive aggressive replies - customers aren’t your enemies. the philosophy seems to be minimise costs rather than maximise customer satisfaction. not paying for shipping, just want my hard earned money back.

tldr: buy elsewhere. I’m not the only one that experienced this, look at the other review.

14 mars 2024
Avis spontané
Logo de SAAR CO - Men's Jewellery

Réponse de SAAR CO - Men's Jewellery

Dear Shantanu,

Thank you for sharing your feedback on multiple platforms by now. We're genuinely sorry to hear about the issue you've experienced with your jewellery . We understand your frustration and strive to provide the best possible service and support.

As stated in our warranty policy, we offer a one-year warranty on all our products and are committed to repairing any items that may break under normal wear and tear. Our policy requires customers to cover shipping costs for returns, as this helps us manage overall costs while maintaining affordable prices for all our customers.

We value customer satisfaction and aim to address concerns with empathy and fairness. We apologise if our response seemed passive-aggressive; it was not our intention, we were simply guiding you through our warranty process. We genuinely want to resolve this issue to your satisfaction and encourage you to reach out to us directly at contact@saarco.com.au so we can discuss a resolution.

We appreciate your feedback and are committed to improving our services based on customer experiences. Thank you for bringing this to our attention.

Best regards,
SAAR CO

Noté 5 sur 5 étoiles

Quick, simple and effortless

Wasn’t sure what to get my partner for their birthday. But once I came across Saar Co and the engraving, it was smooth easy sailing from there!
Quick, simple and effortless process with a speedy turnaround with great quality standards. Will definitely be buying more in the near future.

9 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Best male jewellers around!!!

The jewellery is second to none. Beautiful, timeless and great quality. The team were so helpful and communicative when helping me customise a gift for my boyfriend. Best male jewellers around!!!

23 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

I keep coming back!

Have made a few SAAR CO purchases now as gifts for both partner and family, and all have been amazing. Such high quality, durable, look and feel great. Wonderful service also!

11 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely love my Saarco pieces!

Absolutely love my Saarco pieces. I have worn the rings and necklaces everyday for about a year and they still look brand new (I always get compliments on them too). The customer service is 10/10 and I received my package’s remarkably fast. Cheers Saarco!

9 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Company to deal with

I got an engraved bracelet from this company for my Partner and he loved it! Quality is great and shipping was super fast too. Thank you.

14 décembre 2023
Avis spontané

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